[iOS] Subscription won’t renew even with payment

[Mondeeceemo]

My premium subscription is telling me to renew my payment. Even tho I pay every month. Literally not the first time. Amazon music here I come.

[Novy]

Hey there @Mondeeceemo,

Thanks for reaching out here in the Community 🙂 We moved your post from the Ideas board since it doesn't qualify as an idea.

We'd suggest reaching out to our Support team here so they can take a look at your account and explain what might be causing your payment to fail. 

Hope this helps. If anything else comes up, the Community will be here. 

Cheers!