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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131458 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65145 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
246140 Views
151 replies
13 likes
PlanPremiumCountryCanadaDevice(several)Operating System(several) My Question or IssueThe website cleary states that anyone signing up for or with an existing premium account is entitled to a free google mini. How do you go about this as an existing c...
Plan Premium Country Canada Device (several) Operating System (several) My Question or Issue The website cleary states that anyone signing up for or with an existing premium account ...
Visitor
1951 Views
5 replies
0 likes
Can I subscribe to Spotify Premium using a credit card from another country, and will my current premium account be terminated after I move?
Can I subscribe to Spotify Premium using a credit card from another country, and will my current premium account be terminated after I move?
Community Legend
925 Views
2 replies
0 likes
PlanFree/PremiumCountryIndiaDevice(Mi)Operating System( Android Marshmello) My Question or IssueHi ,I have purchased premium subscription in the month of Sept-2019.However while whiel trying to renew the subscription again for the current month its g...
Plan Free/Premium Country India Device (Mi) Operating System ( Android Marshmello) My Question or Issue Hi , I have purchased premium subscription in the month of Sept-2019.How...
Community Legend
1551 Views
7 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, MacbookPro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue is that i buy one month later a spotify premium with one time payment and then i cant buy it....
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue is that...
Community Legend
676 Views
2 replies
0 likes
PlanFreeCountry Singapore DeviceMultipleOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am getting double billed from Spotify and i cannot figure out why !Everymonth i see on my credit card bills, TWO charges from Spotif...
Plan Free Country Singapore Device Multiple Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I ...
Not applicable
586 Views
1 replies
0 likes
I have recently moved back to Ausralia from the UK and have sinced signed up with a Premium account here with my new device, being an iPhone XR (iOS 13.1.2) however I am still be charged for my premium subscription in the UK, which was set up via an ...
I have recently moved back to Ausralia from the UK and have sinced signed up with a Premium account here with my new device, being an iPhone XR (iOS 13.1.2) however I am still be charged for my premi...
Community Legend
736 Views
4 replies
0 likes
I woke up and realized that someone has changed my password without my permission. I tried to reset my password but I do not get the emails at all. I tried everything and now I just want to cancel my subscriptions. I don’t get charged for something t...
I woke up and realized that someone has changed my password without my permission. I tried to reset my password but I do not get the emails at all. I tried everything and now I just want to cancel my...
Community Legend
981 Views
2 replies
0 likes
Hi, I hope anyone here can help. I just created a new account to use as a family account.However, after putting in my information and payment info, etc. I should get 3 months premium family for free but so far my account is still set to free I also c...
Hi, I hope anyone here can help. I just created a new account to use as a family account. However, after putting in my information and payment info, etc. I should get 3 months premium famil...
Roadie
611 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
1144 Views
4 replies
0 likes
Hey peeps new to this community posting thing I have a question if anyone can help please just signed a contract on a new fishing boat which goes out for 6 weeks at a time to the middle of nowhere with no internet connection or service I know offline...
Hey peeps new to this community posting thing I have a question if anyone can help please just signed a contract on a new fishing boat which goes out for 6 weeks at a time to the middle of nowhere wi...
Casual Listener
1278 Views
5 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 9 Pie My Question or IssueWhy am I suddenly charged $14.99 and why is my account showing Premium Family? I never signed up for Premium Family option nor switched to it. I have always...
Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android 9 Pie My Question or Issue Why am I suddenly charged $14.99 and why is my account showing Premium Family? I...
Casual Listener
1203 Views
4 replies
1 likes
Plan: PremiumCountry: Canada My Question or Issue:I got the google home primi promo, ordered it in the google store and then realized the shipping address was wrong. I cancelled the order instead of changing the shipping address and now the promo cod...
Plan: Premium Country: Canada My Question or Issue: I got the google home primi promo, ordered it in the google store and then realized the shipping address was wrong. I cance...
Visitor
834 Views
4 replies
3 likes
PlanPremium FamilyCountryUS Device / Operating SystemNot relevant, issue is across multiple platforms and account based My Question or IssueHello all, after enlisting for the promotion with the Google Home Mini it seems my account was changed from Pr...
Plan Premium Family Country US Device / Operating System Not relevant, issue is across multiple platforms and account based My Question or Issue Hello all, after enlisting...
Spotify Star
583 Views
1 replies
0 likes
PlanPremium DuoCountryAsuncion Paraguay DeviceSamsung Galaxy A7 (2018) y Huawei P20Operating SystemAndroid My Question or IssueHemos accedido al servicio de spotify premium duo con la condicion de que eran 3 meses gratis pero me han estado cobrando y...
Plan Premium Duo Country Asuncion Paraguay Device Samsung Galaxy A7 (2018) y Huawei P20 Operating System Android My Question or Issue Hemos accedido al servicio de spotify prem...
Roadie
1412 Views
5 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
1391 Views
4 replies
0 likes
PlanFamilyCountryUSADevice(iPhone 7+)Operating System(iOS 10) My Question or IssueI received an email on 10/23 (after "ordering" the free Google Mini), stating that my Mini is now available and I need to link Spotify and Google accounts. When I follo...
Plan Family Country USA Device (iPhone 7+) Operating System (iOS 10) My Question or Issue I received an email on 10/23 (after "ordering" the free Google Mini), stating that my Mini i...
Casual Listener
804 Views
1 replies
1 likes
PlanStudent DiscountCountryUSADevice(iPhone 11)Operating System(iOS 13) My Question or IssueI trying to sign up for spotify student premium and when i enter my school info it says that sportofy cant see that I am in school and its not letting me. Whe...
Plan Student Discount Country USA Device (iPhone 11) Operating System (iOS 13) My Question or Issue I trying to sign up for spotify student premium and when i enter my school info it...
Spotify Legend
953 Views
2 replies
0 likes
PremiumUnited States DeviceiPhone 7/Mac Book airiOS 13 My Question or IssueWhen I checked last month, it said my account was going to renew 10/29 and today I checked and it said it would renew 11/29 now. It is currently the 28 and it renewed before t...
Premium United States Device iPhone 7/Mac Book air iOS 13 My Question or Issue When I checked last month, it said my account was going to renew 10/29 and today I checked and it ...
Spotify Star
727 Views
1 replies
0 likes
PlanFree, trying to f***ing get premiumCountrySpain DeviceXiaomi Redmi Note 5Operating SystemAndroid My Question or Issue I registered for the 3 month trial, and at the end of it decided to keep the 9.99/month subription, it all went great until i tr...
Plan Free, trying to f***ing get premium Country Spain Device Xiaomi Redmi Note 5 Operating System Android My Question or Issue I registered for the 3 mon...
Spotify Star
694 Views
1 replies
1 likes
PlanPremium (changed to Premium Family)CountryUSA My Question or Issue Hello,At some point in the past month, my subscription was changed without my knowledge or permission. I used to have Premium (Individual) and successfully added the free Hulu sub...
Plan Premium (changed to Premium Family) Country USA My Question or Issue Hello, At some point in the past month, my subscription was changed without my knowledge or permission....
Newbie
7768 Views
20 replies
14 likes
