Payment Issues South Africa

[Aimzz28]

I'm having a huge problem with paying for my Premium account. As Spotify only offers one payment method for SA, credit card. I have tried three different cards on different devices. I've done this over the last few days.I have opened browsers in cognito. I've cancelled Premium and tried to resubscribe. I have phoned banks etc. Spotify only launched in South Africa in March..could this just be a bug on thier end? Anyone else in SA having this issue? Its really frustrating.

[Robert_W]

Hi @Aimzz28,

Sorry to hear about your issues. 

Just so we can be sure everything is coverd here, can you take a look at these steps

Also, could you try to sign up on a different device?

Let me know how it goes!