Plan
Premium
Country
USA
My Question or Issue
I tried to redeem a gift card for an annual subscription, and set up a monthly subscription. Now it looks like I was charged for the monthly subscription and the gift card was also redeemed. Can I get the monthly subscription canceled/refunded in favor of the annual? If not, can I use the month I've paid for and then get the annual subscription to kick in?
Hey @IRunInPGH ,
Thanks for reaching out.
If you've subscribed to monthly Premium and then redeemed a Gift Card, it'll start using the Premium time of your Gift Card after the current month has run out.
Hope this clears things up 🙂
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