Spotify took my money twice

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Spotify took my money twice

Casual Listener

<snip - Moderator Edit>

Hello;

Spotify already take my money for premium but take my money again.

Give back my money.

 

1 Reply
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Re: Spotify took my money twice

Rock Star 10
Rock Star 10

Hey, @FrogFather 
Welcome to Spotify Community and thanks for reaching out here!

Sorry to hear that you're experiencing this situation...

Is it the first time you're being double-charged?

Initially, let's try some primary troubleshooting steps. If you see multiple charges and they’re not pending or to check the payment is valid, you could have more than one Premium account. Follow these ways to find other accounts

If you find another Premium account, follow these steps to cancel.

If you can’t access an account, get in touch here by choosing Subscription > Other > I STILL NEED HELP.

 

Try to find this possible other account and keep me posted!

 

Kind Regards,

hezorg

hezorgRock Star 10
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