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Avatar of mr48
Visitor
2022-04-04 02:52 PM

I canceled my premium plan months ago and I'm still being charged 

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Avatar of Gigi33
Visitor
2022-04-04 04:14 PM

i wanna thankyou very much for that info .. thats happened to me in the past & its BS so thankyou 🙂

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Avatar of Novy
Moderator
Moderator
2022-04-04 10:38 PM

Hey folks, 

 

Thanks for reaching out here in the Community. 

 

We're sorry to hear that this is happening. In this case, we'd suggest contacting our Support team here. They'll be able to take a look at your account and help you cancel any active subscription you may have. 

 

If anything else comes up, the Community will be here. 

 

Cheers! 

NovyModerator
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