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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

146445 Views

69 replies

10 likes

Premium for Family
  • 146445 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

92002 Views

89 replies

4 likes

  • 92002 Views
  • 89 replies
  • 4 likes

Superuser Contribution Ads on premium account

I have been paying customer since forever. I clicked by accident on single podcast and now my home page is full of Podcasts ads.How do I turn this thing on now? Whenever I use app i am bombarded by stuff which is not music and which I am completely n...

Casual Listener

I have been paying customer since forever. I clicked by accident on single podcast and now my home page is full of Podcasts ads. How do I turn this thing on now? Whenever I use app i am bombarded by...

Novy

Moderator

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

I received the package today, but it arrived with the contents missing.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I don't know where I should ask this question, so I am posting on this page. I received the ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

Bediviraada

Casual Listener

617 Views

2 replies

0 likes

  • 617 Views
  • 2 replies
  • 0 likes

Superuser Contribution Joining DUO error after inputting address

PlanDUO PremiumCountryUnited StatesDeviceiPhone 11 ProOperating SystemiOS 15 My Question or Issue I signed up for Spotify duo to use with my boyfriend. We live in the same house, thus we have the same address. However, when I send him the link and he...

Casual Listener

Plan DUO Premium Country United States Device iPhone 11 Pro Operating System iOS 15   My Question or Issue   I signed up for Spotify duo to use with my boyfriend. We live in the ...

Ver

Spotify Legend

1117 Views

3 replies

0 likes

  • 1117 Views
  • 3 replies
  • 0 likes

Superuser Contribution Redeem page is not working

I just bought a spotify gift card . as i was redeeming it, the redeem page was not responding. I've tried to redeem for a few times now but nothing in response. it would be a waste if I have to buy a new gift card because of this issue. will my code ...

Casual Listener

I just bought a spotify gift card . as i was redeeming it, the redeem page was not responding. I've tried to redeem for a few times now but nothing in response. it would be a waste if I have to buy a...

Alex

Spotify Legend

4374 Views

7 replies

0 likes

Gift Card
redeem
  • 4374 Views
  • 7 replies
  • 0 likes

Spotify CD quality / HIFI / Lossless streaming 16bit 44.1khz

I am testing Qobuz at the moment with CD quality comparing to HiRes, difficult to say if HiRes worth the price but coming back to Spotify 320Kbs quality is a real pain... Is Spotify going to align to the market outsiders (Qobuz, Tidal, Deezer, etc..)...

Casual Listener

  I am testing Qobuz at the moment with CD quality comparing to HiRes, difficult to say if HiRes worth the price but coming back to Spotify 320Kbs quality is a real pain...   Is Spotify ...

marc_masoni06

Newbie

26674 Views

21 replies

82 likes

  • 26674 Views
  • 21 replies
  • 82 likes

MCO VISA

Plan : PremiumCountry: SingaporeDevice: Window 10 My Question or IssueMy MCO VISA does not accept. I have contact MCO VISA and they confirm my card is working. Also, it is success validate by Google Pay. So, i am not sure what wrong with it. Hope the...

Regular

Plan : Premium Country: Singapore Device: Window 10   My Question or Issue My MCO VISA does not accept. I have contact MCO VISA and they confirm my card is working. Also, it ...

humadroid

Casual Listener

9456 Views

12 replies

0 likes

  • 9456 Views
  • 12 replies
  • 0 likes

Tax added for state I do not live in

PlanPremiumCountryUSA, Washington DC My Question or Issue I received the below email from no-reply@spotify.com stating they are applying a ~$1 Iowa tax to my premium account. I don't live in Iowa and my account has no billing ties to that state. I li...

Newbie

Plan Premium Country USA, Washington DC  My Question or Issue   I received the below email from no-reply@spotify.com stating they are applying a ~$1 Iowa tax to my premium accoun...

Hasbula

Casual Listener

3876 Views

6 replies

0 likes

  • 3876 Views
  • 6 replies
  • 0 likes

Premium Duo Help

PlanPremium DuoCountryUKDeviceApp on desktop PC, Web browsers (chrome and edge) and android app My Question or IssueHave recently joined premium duo with partner but neither of can see the duo mix list nor each others activity. I can't even add him a...

Newbie

Plan Premium Duo Country UK Device App on desktop PC, Web browsers (chrome and edge) and android app   My Question or Issue Have recently joined premium duo with partner but neither of c...

Jᴀᴄᴋ

Roadie

1861 Views

1 replies

0 likes

  • 1861 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Other] why it so hard to buy a Spotify eCard from Spotify ?

why isn't there a buy eCard in a simple easy to find place . I spent 20 mins checking alot of links and HIT ALOT of deadlinks on spotify ?? why why not make it easy to give a family or friend the GIFT of a year of Spotify ?

Casual Listener

why isn't there a buy eCard in a simple easy to find place . I spent 20 mins checking alot of links and HIT ALOT of deadlinks on spotify ?? why   why not make it easy to give a family or frien...

Eni

Moderator

412 Views

1 replies

0 likes

Other
  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing credit card and being billed on both suddenly

I have a family plan. I went to change the credit card for billing, and they switched the bill date to immediately for the full amount -- but the transactions are coming through on both the old card AND the new card. So, double the full monthly rate ...

Music Fan

I have a family plan. I went to change the credit card for billing, and they switched the bill date to immediately for the full amount -- but the transactions are coming through on both the old card ...

Alex

Spotify Legend

879 Views

3 replies

0 likes

  • 879 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Community][Other] How are gift subscriptions not already a thing?!

I think every other subscription service has the option to send a gift subscription for an amount of time. I think it's a no-brainer to offer them on Spotify!

Visitor

I think every other subscription service has the option to send a gift subscription for an amount of time. I think it's a no-brainer to offer them on Spotify!

OscarDC

Moderator

340 Views

1 replies

0 likes

Other
  • 340 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium Duo subscription

Hi there,I couldn't really find any information on the below in the FAQs : when subscribing to Premium Duo, if both parts each have a Spotify Premium plan already, does the one that joins the new plan lose all his saved music / podcasts / etc. ? Are ...

Newbie

Hi there, I couldn't really find any information on the below in the FAQs : when subscribing to Premium Duo, if both parts each have a Spotify Premium plan already, does the one that joins the new p...

ThisCommunitySucks

Community Legend

1639 Views

1 replies

0 likes

  • 1639 Views
  • 1 replies
  • 0 likes

Superuser Contribution "You need to live in the same address". Cant change countries.

Plan: Premium DuoCountry: Sweden Just moved to Sweden from Iceland.Changed from Premium Family to Duo, because me and my girlfriend are the only two users. She got kicked out from the plan when I changed from Family to Duo and I cant re-invite her. "...

Newbie

Plan: Premium Duo Country: Sweden   Just moved to Sweden from Iceland. Changed from Premium Family to Duo, because me and my girlfriend are the only two users. She got kicked out from the pl...

Kiril

Moderator

1540 Views

2 replies

0 likes

Premium
  • 1540 Views
  • 2 replies
  • 0 likes

I just paid for individul premium but I want to do family package

I just paid for individul premium but I want to do family package.Can I pay the rest of family package instead? Because for previous months I paid and use for all family.PlanPremiumCountryThailandDevice(iPhone, Samsung)Operating System(iOS, Android) ...

Newbie

I just paid for individul premium but I want to do family package. Can I pay the rest of family package instead? Because for previous months I paid and use for all family. Plan Premium Country T...

Billy-J

Spotify Star

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Auto-renew plans temporarily unavailable

PlanFree/PremiumCountryIndiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm trying to buy Spotify Premium individual plan with autorenewed subscription, but the ...

Casual Listener

Plan Free/Premium Country India Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I'm tryi...

Ver

Spotify Legend

2047 Views

4 replies

1 likes

  • 2047 Views
  • 4 replies
  • 1 likes

Superuser Contribution Re: Buying spotify premium ecard for my wife

none of those links work, after searching Google and duckduckgo and all I get are broke links and shading websites... want to buy my son Spotify for a year and I CAN'T ??

Casual Listener

none of those links work, after searching Google and  duckduckgo and all I get are broke links and shading websites...  want to buy my son Spotify for a year and I CAN'T  ?? 

Eni

Moderator

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution Weakly Premium

I purchased 7 day plan and my payment status is completed yet it is not reflected on my accountpremiumCountryIndiaDeviceMI A2

Newbie

I purchased 7 day plan and my payment status is completed yet it is not reflected on my account premium Country India Device MI A2

Elena

Moderator

479 Views

1 replies

0 likes

Premium
  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't subscribe to premium mini

PlanFreeCountryEgypt DeviceLaptopOperating SystemWindows 11 Can't subscribe to premium mini plan and gets "Sorry, your payment failed. No charges were made." every time

Casual Listener

Plan Free Country Egypt   Device Laptop Operating System Windows 11   Can't subscribe to premium mini plan and gets "Sorry, your payment failed. No charges were made." every time&...

Elena

Moderator

956 Views

2 replies

0 likes

  • 956 Views
  • 2 replies
  • 0 likes

Superuser Contribution [FIXED]UPI Payment charged for 12 months but plan not activated on any device.

PlanPremium Duo 1 YearCountryIndiaDeviceRedmi Note Pro 9Operating SystemWindows 10 My Question or IssuePaid for Premium Duo for 1 year 1799 INR from UPI (Google Pay). PLAN NOT ACTIVATED ON ANY DEVICE.Have tried all solutions linked on all threads on ...

Casual Listener

Plan Premium Duo 1 Year Country India Device Redmi Note Pro 9 Operating System Windows 10   My Question or Issue Paid for Premium Duo for 1 year 1799 INR from UPI (Google Pay).  ...

gurujo

Casual Listener

596 Views

2 replies

0 likes

  • 596 Views
  • 2 replies
  • 0 likes