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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Plan - Premium Country - U.KDevice - Sony Xperia L3 My Question or IssueI just recently changed phones from a Samsung to Sony and after changing my apps over I am having lots of trouble with the Spotify app. First of all it kept crashing every 30 sec...
My Hulu app shows on my spotify account, but now when I go to Hulu it doesn't see that I'm subscribed and tries to get me to start a free trial. I know the passwords are both correct, (they are the same,) and it was working even after I switched bill...
Hi three days ago I was charged for premium and asked to be reverted to free and get a refund. I am back to the free plan, but have yet to receive the refund.
PlanPremiumCountryUSA & ArgentinaDeviceSamsung Laptop and Galaxy s7Operating SystemWindows 10 & Android My Question or IssueI live in 2 countries: USA & Argentina. I want to sign up for Premium but I understand that there is different song content av...
I just wanted to try Spotify Premium, and they sad 30 days for free. So I needed to pay €0,01. And I did. But when I looked, I didn’t have Premium. So I created a new email account, because I thought it was my email account. But when I payed €0,01 wi...
Registered interest as was already a premium subscriber - recieved email that the google mini was now available that i had reserved on the 24/4/19. I have clicked the 'get it now' link everyday since then up until today where i am posting for help on...
Hey all, I have Spotify Premium Family, and I downloaded quite a lot of songs on my iPhone SE 32GB... all worked fine but since a few days I can not play the songs without any internet connection. Whenever I start a song and go offline it finishes th...
When i start a playlist, after the first song it starts playing random songs
I have just bought a service called "Premium for the family", but unfortunately I also paid for a subscription earlier. "PREMIUM" (usually) for 6 months in advance. Can I count on his return if I will pay the PREMIUM FOR THE FAMILY monthly anyway?Pla...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
When I go to purchase spotify premium on either my iPhone XR or windows 10 computer, when I log in through PayPal it doesn't give me the option to pay with my bank account. Although, my bank account is shown as an option to pay on my brother's spotif...
When I send an invitation to my girlfriend after logging in when there is a question about your account, some strange characters like xfstdv6ge8ev are displayed and you can not confirm the address.
PlanFree/PremiumCountry Australia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I have tried to get my free Google Home Mini after upgrading to the family acco...
i can’t fjnd the tab to change what credit card im using
I just updated my credit card info and noticed that spotify will draw it's next monthly payment from me 6th of december 2019. That's awsome, does that mean the price is down to like 218 NOK/year? That's awsome! You gotta advertise that! It'll gain yo...
Please help me! My Question or IssueFor a few years now i pay monthly for my premium account and never look to my account. This morning all of the sudden i heared an advertisement and was very suprised, all of the sudden spotify changed my account to...
My Question Spoify are still taking payments from my bank even though when i log in my page it says spotify free that i have no subscription then it says that maybe its under another account but i only have 1 spofiy account how do i get them to stop ...
I haven't used spotify in years but with hulu being tacked on, & netflix raisning prices, Disney coming out this year & so on, I thought I'd go ahead & get in on the deal. Well, it still links back to an email address I really don't use. I created my...
I was previously using Spotify Premium as part of a family account subscription in the UK. I wasn't the main member so wasn't the one handling the payment. I've now moved to South Africa and so have removed myself from the UK family plan as I want to...
I signed up for spotify premium but I have the 3p day free trial. I want to cancel it but when I followed the instructions of the website it kept taking me to the page to sign up to premium. On my account it says if I dont cancel before 10th June I w...