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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 5083 Views
  • 23 replies
  • 2 likes
  • 5083 Views
  • 23 replies
  • 2 likes

Same card two accounts

The card that works on one account is not accepted on the other one, is that normal?

  • Visitor
  • The card that works on one account is not accepted on the other one, is that normal?
  • Emilia_8
  • Community Legend
  • 483 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 483 Views
  • 1 replies
  • 0 likes

Solved!! Hulu and Spotify premium

My Question or IssueI recently had my credit card info compromised and while waiting for my new card to come in my Spotify bill was due. Since I was a couple days late my Hulu deal was lost. I was just wondering if I could somehow get that deal back ...

  • Casual Listener
  •     My Question or Issue I recently had my credit card info compromised and while waiting for my new card to come in my Spotify bill was due. Since I was a couple days late my Hulu deal ...
  • MikeMorales
  • Visitor
  • 2319 Views
  • 4 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 2319 Views
  • 4 replies
  • 0 likes

pagamento de boleto

bom dia, efetuei o pagamento de um boleto pelo codigo de barra para 3 mesês de assinatura premium, porem não consigo emitir o boleto para imprssão nem recebi o a comprovação do pagamento por email, somente a do banco.

  • Visitor
  • bom dia, efetuei o pagamento de um boleto pelo codigo de barra para 3 mesês de assinatura premium, porem não consigo emitir o boleto para imprssão nem recebi o a comprovação do pagamento por email, s...
  • Bittencourt
  • Spotify Star
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium with Hulu

PlanSpotify Premium with HuluCountryUSDeviceApple iPhone 11Operating SystemIOS My Question or IssueHi, I recently tried to start my Hulu account using my Spotify Premium account. It brings me to Hulu.com to setup an account. I set it up but then was ...

  • Casual Listener
  •   Plan Spotify Premium with Hulu Country US Device Apple iPhone 11 Operating System IOS   My Question or Issue Hi, I recently tried to start my Hulu account using my Spotify Prem...
  • Katerina
  • Spotify Legend
  • 1937 Views
  • 3 replies
  • 0 likes
  • 1937 Views
  • 3 replies
  • 0 likes

Superuser Contribution Student Subscription Ending

Plan Free/PremiumCountry USA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, my student subscription is ending next month. However, I'd like to continue to bund...

  • Casual Listener
  • Plan  Free/Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...
  • Xenia
  • Moderator
  • 1036 Views
  • 3 replies
  • 0 likes
  • Hulu
    Spotify Premium
    Spotify Premium Student
  • 1036 Views
  • 3 replies
  • 0 likes

Solved!! Credit card payment Done but I never put my credit card to my account

PlanPremium familyCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI see an incorrect credit card payment in my credit card overview.I currently do not have a...

  • Casual Listener
  • Plan Premium family Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I see...
  • jessesebastian
  • Casual Listener
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Currys 6 months code not working

I have also the 6mth currys code, that also wont work, first says code dont exist, then im not eligible, ive never used premium. Ive spoke to advisors on the chat, and also replied to the emails, but they seem to be automated, and only ever say the p...

  • Casual Listener
  • I have also the 6mth currys code, that also wont work, first says code dont exist, then im not eligible, ive never used premium.  Ive spoke to advisors on the chat, and also replied to the email...
  • AliHen65
  • Casual Listener
  • 440 Views
  • 2 replies
  • 0 likes
  • 440 Views
  • 2 replies
  • 0 likes

playing on two devices

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbo...
  • Luan
  • Spotify Star
  • 407 Views
  • 4 replies
  • 0 likes
  • 407 Views
  • 4 replies
  • 0 likes

Superuser Contribution Loading after entering a PIN is taking too long.

PlanFree/PremiumCountryPhilippinesDeviceAcer, Samsung Galaxy Note 8Operating SystemWindows 10, Android 9 My Question or IssueHello, Spotify Community!This is my first time here so bear with me. My subscription is currently paused right now, and I go ...

  • Casual Listener
  • Plan Free/Premium Country Philippines Device Acer, Samsung Galaxy Note 8 Operating System Windows 10, Android 9   My Question or Issue Hello, Spotify Community! This is my first time ...
  • Ivan
  • Spotify Legend
  • 496 Views
  • 3 replies
  • 0 likes
  • Payment
    Premium for Students
  • 496 Views
  • 3 replies
  • 0 likes

Unable to pay

PlanFree/Premium (Student)CountryPolandDeviceIphone 11Operating SystemiOS 13.3 My Question or IssueSo my Spotify membership just ended (through my telephone company) and I have been trying to get a new membership the whole day today. I'm a student, s...

  • Casual Listener
  • Plan Free/Premium (Student) Country Poland Device Iphone 11 Operating System iOS 13.3   My Question or Issue So my Spotify membership just ended (through my telephone company) and I ha...
  • OneByBoo
  • Roadie
  • 617 Views
  • 5 replies
  • 0 likes
  • Payment
    Spotify Premium
  • 617 Views
  • 5 replies
  • 0 likes

Solved!! Is my payment due on the same day every month? (Spotify is so friggin hard to navigate and find actu

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 引きこもり
  • Roadie
  • 638 Views
  • 1 replies
  • 0 likes
  • 638 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Currys 6 months free code won’t work

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We purchased a laptop today from curry’s PC world and got a code for 6 months free Spot...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...
  • fr_la_co
  • Music Fan
  • 63485 Views
  • 71 replies
  • 6 likes
  • Account
  • 63485 Views
  • 71 replies
  • 6 likes

Superuser Contribution Free Trial Charge...

PlanFree/PremiumCountryUnited StatesMy Question or IssueI had a trial but I didn't cancel and it charged me, I only wanted trial not a charge. Give me a refund please.

  • Visitor
  • Plan Free/Premium Country United States My Question or Issue I had a trial but I didn't cancel and it charged me, I only wanted trial not a charge. Give me a refund please.
  • Mario
  • Spotify Legend
  • 643 Views
  • 2 replies
  • 0 likes
  • charge
    free trial
  • 643 Views
  • 2 replies
  • 0 likes

Can't pay Spotify Premium

SubFree/PremiumCountryGermanyDeviceHUAWEI A7Android My Question or IssueI subbed to Spotify Premium and had the 3-month trial to try it out, now it's time to pay but I can't, all of a sudden a have to sub to Spotify Premium for a Family, which costs ...

  • Visitor
  • Sub Free/Premium Country Germany Device HUAWEI A7 Android    My Question or Issue I subbed to Spotify Premium and had the 3-month trial to try it out, now it's time to pay but I ca...
  • OneByBoo
  • Roadie
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Overcharged

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Student Subscription and was charged for the Premium Subscription last month. I woul...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • k897
  • Regular
  • 640 Views
  • 8 replies
  • 0 likes
  • 640 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify and Hulu won't disconnect

PlanFree/Premium - Was premium, now freeCountry - US Device - All devicesOperating System - I have a Mac, but it's not a device specific issue. My Question or IssueFor the past year or so, I have had a Spotify Premium bundle with Hulu. Apparently thi...

  • Newbie
  • Plan Free/Premium - Was premium, now free Country - US   Device - All devices Operating System - I have a Mac, but it's not a device specific issue.   My Question or Issue ...
  • Peter
  • Spotify Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • Spotify Hulu Bundle
  • 353 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu Plan With Spotify Not Working

I have spotify premium and have been using the student plan that come with hulu. I've been watching some shows on hulu for the past couple of weeks and now all of a sudden when I click "start watching" it keeps asking me to add a $5.99 subscription e...

  • Visitor
  • I have spotify premium and have been using the student plan that come with hulu. I've been watching some shows on hulu for the past couple of weeks and now all of a sudden when I click "start watchin...
  • Peter
  • Spotify Legend
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution unable to log into hulu even though i have a "spotify premium with hulu account"

PlanPremium with HuluCountryUSDevicePCOperating SystemWindows 10 My Question or Issuei logged out of my hulu account on my computer and now im not able to log into my hulu account on m even though i have the premium spotify with hulu package. i have ...

  • Visitor
  • Plan Premium with Hulu Country US Device PC Operating System Windows 10   My Question or Issue i logged out of my hulu account on my computer and now im not able to log into my hulu ac...
  • Xenia
  • Moderator
  • 322 Views
  • 1 replies
  • 1 likes
  • 322 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution My premium membership only lasted 21 days, whats up with that?

PlanPremiumCountryMexicoDeviceWindows, Android. My Question or IssueI paid my premium account fee on 14/02/20 and ended on 06/03/2020, why did I only got 21 days of premium if I paid my month?

  • Newbie
  • Plan Premium Country Mexico Device Windows, Android.   My Question or Issue I paid my premium account fee on 14/02/20 and ended on 06/03/2020, why did I only got 21 days of premium ...
  • Katerina
  • Spotify Legend
  • 536 Views
  • 2 replies
  • 0 likes
  • Premium
  • 536 Views
  • 2 replies
  • 0 likes

Superuser Contribution Charged twice for the Premium subscription

PlanPremiumCountrySwitzerland My Question or IssueMy husband cancelled his subscription last month or so and also deleted his account from Spotify. We were using my credit card to charge for both subscriptions - I am still using my Spotify Premium. I...

  • Visitor
  • Plan Premium Country Switzerland     My Question or Issue My husband cancelled his subscription last month or so and also deleted his account from Spotify. We were using my credit ca...
  • Petya
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes