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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128719 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56876 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
231935 Views
144 replies
13 likes
PlanFree/PremiumCountryCanadaDevice(HP Laptop, Google Chrome Browser)Operating System(Windows 10) My Question or IssueI made a New Account, deleted my old one, created a new email & created a Spotify Account (although haven't received any confirmatio...
Plan Free/Premium Country Canada Device (HP Laptop, Google Chrome Browser) Operating System (Windows 10) My Question or Issue I made a New Account, deleted my old one, created a new ...
Spotify Legend
888 Views
6 replies
0 likes
Previously, I was notified that my HULU account email address was changed. I canceled premium and notified both HULU and Spotify for the issue. Unfortunately, HULU told me that nothing could be done since it comes with the Spotify bundle so I contact...
Previously, I was notified that my HULU account email address was changed. I canceled premium and notified both HULU and Spotify for the issue. Unfortunately, HULU told me that nothing could be done ...
Spotify Legend
533 Views
1 replies
0 likes
We are currently using Premium Family, but would like to change to Duo. Our billing goes through our mobile provider. But they have stopped to sell new subscriptions and only keep up the old ones. So they can't change our subscription anymore. So we ...
We are currently using Premium Family, but would like to change to Duo. Our billing goes through our mobile provider. But they have stopped to sell new subscriptions and only keep up the old ...
Spotify Star
480 Views
1 replies
0 likes
I have the student discount and I pay 3,99eur every month but this month I was charged 6,99eur and I still have the student discount. I had already renewed my discount for another year and decided to check if it had expired or had a problem and the f...
I have the student discount and I pay 3,99eur every month but this month I was charged 6,99eur and I still have the student discount. I had already renewed my discount for another year and decided to...
Spotify Legend
480 Views
1 replies
0 likes
PlanPremiumCountryEcuador DeviceHuawei Y9 PrimeOperating SystemAndroid My Question or IssueI woke up this morning and found out Spotify had emailed me because there was an issue with my method of payment, but they charged me minutes later the monthly...
Plan Premium Country Ecuador Device Huawei Y9 Prime Operating System Android My Question or Issue I woke up this morning and found out Spotify had emailed me because there was ...
Casual Listener
734 Views
6 replies
0 likes
PlanFree/PremiumCountryspain/portugal Device iPhone XS Max Operating system iOS 14 My Question or IssueI live in Spain but I travel a lot to Portugal, now a days I’m in Portugal and I plan to renew my very old subscription, my question is with a fami...
Plan Free/Premium Country spain/portugal Device iPhone XS Max Operating system iOS 14 My Question or Issue I live in Spain but I travel a lot to Portugal, now a days I’m ...
Spotify Star
423 Views
1 replies
0 likes
Just realized my card had no money and got premium. I cancelled because I was worried that it would get charged. So I was wondering does spotify charge you as soon as you get premium? Or the month after? Also this isn't my first time with premium.
Just realized my card had no money and got premium. I cancelled because I was worried that it would get charged. So I was wondering does spotify charge you as soon as you get premium? Or the month af...
Moderator
943 Views
1 replies
0 likes
buonasera, volevo in informazione voglio fare account premium per un anno usando 18 app ma il credito non é sufficiente a pagare abbonamento.. si può pagare la differenza con una carta prepagata?? O non si può?? perfavore aspetto una vostra risposta ...
buonasera, volevo in informazione voglio fare account premium per un anno usando 18 app ma il credito non é sufficiente a pagare abbonamento.. si può pagare la differenza con una carta prepagata?? O ...
Moderator
1137 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Does anyone have any input on a user or artist profile being better for a record label? What...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
Spotify Legend
396 Views
1 replies
0 likes
I recently moved from Hungary to the UK and previous Family plan was discontinued, so I tried to sign up for a Student plan. However, Spotify keeps redirecting me to the plans available in Hungary (even though I changed the country in the settings), ...
I recently moved from Hungary to the UK and previous Family plan was discontinued, so I tried to sign up for a Student plan. However, Spotify keeps redirecting me to the plans available in Hungary (e...
Spotify Legend
502 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADevice Samsung J7Operating SystemAndroid My Question or IssueI bought premium account so I could listen to musi...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Samsung J7 Operating System Andro...
Roadie
603 Views
1 replies
0 likes
It makes me pay the extra money even though I'm the only one that lives there
It makes me pay the extra money even though I'm the only one that lives there
Spotify Star
429 Views
1 replies
0 likes
Soy estudiante y actualmente hago uso de Spotify dúo. Mi duda es, ¿Puedo utilizar mi descuento en este otro plan?
Soy estudiante y actualmente hago uso de Spotify dúo. Mi duda es, ¿Puedo utilizar mi descuento en este otro plan?
Spotify Legend
387 Views
1 replies
0 likes
¿Puedo hacer un pago por el servicio de Spotify dúo de manera adelantada? Quiero pagar doce meses en un solo pago
¿Puedo hacer un pago por el servicio de Spotify dúo de manera adelantada? Quiero pagar doce meses en un solo pago
Spotify Legend
1083 Views
1 replies
0 likes
I started getting ads on podcast, this is not acceptable in any way. I've heard your excuses and now I am no longer a premium user.PlanWas PremiumCountry DeviceAndroidOperating SystemAndroid My Question or Issue
I started getting ads on podcast, this is not acceptable in any way. I've heard your excuses and now I am no longer a premium user. Plan Was Premium Country Device Android Operati...
Spotify Legend
1105 Views
1 replies
2 likes
Country: Malaysia a family plan subscribed to Spotify at 14.90 a month last year. I see that the price is now 23.80 a month. I don't know when did the price increase. Do old members subscribed at that time it was 14.90 pay 14.90 or do they pay 23.80 ...
Country: Malaysia a family plan subscribed to Spotify at 14.90 a month last year. I see that the price is now 23.80 a month. I don't know when did the price i...
Spotify Star
1466 Views
5 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemiOS 14.4My QuestionI keep getting notified that my Spotify premium subscription is ending in a few days (February 17, I guess). Shouldn’t it be set to automatically renew/charge me each mo...
Plan Premium Country United States Device iPhone 11 Operating System iOS 14.4 My Question I keep getting notified that my Spotify premium subscription is ending in a few days (February 17, I...
Casual Listener
857 Views
4 replies
0 likes
PlanDuoCountry UK DeviceiPhone 8Operating SystemiOS 14.4 My Question or IssueI upgraded to Duo yesterday via the website and account shows as Duo on desktop, but account is still showing as premium on mobile phone. How do I update plan on the app? Sh...
Plan Duo Country UK Device iPhone 8 Operating System iOS 14.4 My Question or Issue I upgraded to Duo yesterday via the website and account shows as Duo on desktop, but account...
Spotify Legend
1057 Views
6 replies
0 likes
Automatic renewal fails every month and the bank claims that spotify doesnt send the card's CVV along with the withdrawal request! Yet if i remove the card and re-add it , it just works! Its driving me crazy having to renew my subscription manually b...
Automatic renewal fails every month and the bank claims that spotify doesnt send the card's CVV along with the withdrawal request! Yet if i remove the card and re-add it , it just works! Its driving ...
Spotify Legend
543 Views
1 replies
0 likes
Planindividual premiumCountryIndiaDevicesamsungOperating Systemandroid My Question or Issuelast month i got individual premium for which i was charged 119 rupees but i never recieved premium. Today i again tried getting individual premium, my money w...
Plan individual premium Country India Device samsung Operating System android My Question or Issue last month i got individual premium for which i was charged 119 rupees but i never ...
Spotify Legend
4089 Views
1 replies
0 likes
