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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71252 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134959 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
74072 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
257975 Views
156 replies
13 likes
For 3+ months I have been signed up for a student subscription. Without my permission, Spotify switched me to a regular Premium. When I try to sign up for a student's plan again, the system says that I have already taken advantage of this opportunity...
For 3+ months I have been signed up for a student subscription. Without my permission, Spotify switched me to a regular Premium. When I try to sign up for a student's plan again, the system s...
Spotify Legend
380 Views
1 replies
0 likes
CountryUSA DeviceWindows and Iphone My Question or IssueThe address form not shown on payment page. I have tried different devices and different internet network. Please help me !
Country USA Device Windows and Iphone My Question or Issue The address form not shown on payment page. I have tried different devices and different internet network. Please ...
Spotify Star
463 Views
3 replies
0 likes
I have the crypto.com visa card that lets me get 100% card back when subbed to premium. After keying in my card details and the sms OTP, im got the 404 error.
I have the crypto.com visa card that lets me get 100% card back when subbed to premium. After keying in my card details and the sms OTP, im got the 404 error.
Newbie
4689 Views
2 replies
1 likes
PlanFree/PremiumCountryNetherlandsDeviceHuawei P30lite, Acer Nitro PCOperating SystemWindows 10 My Question or IssueHello,I just bought the 3 months for free deal, but for some reason there is another transaction pending in my bank account. The pictu...
Plan Free/Premium Country Netherlands Device Huawei P30lite, Acer Nitro PC Operating System Windows 10 My Question or Issue Hello, I just bought the 3 months for free deal, ...
Spotify Legend
438 Views
1 replies
0 likes
I have two Spotify accounts and on one account I accidentally bought premium for with a card so I canceled it and then tried to get it on my other account but it keeps saying there is an error I’ve done it so many times I’ve memorized my card info.
I have two Spotify accounts and on one account I accidentally bought premium for with a card so I canceled it and then tried to get it on my other account but it keeps saying there is an error I’ve d...
Spotify Star
539 Views
1 replies
0 likes
Me han cobrado plan basico y siempre he tenido familiar. Se cobro un familiar y rige la otra semana anulando las cuentas de ahora. Necesito me cobren el adicional para tener el plan familiar nuevamente urgente Plan Familiar Country Chile Device (iPho...
Me han cobrado plan basico y siempre he tenido familiar. Se cobro un familiar y rige la otra semana anulando las cuentas de ahora. Necesito me cobren el adicional para tener el plan famili...
Spotify Legend
621 Views
1 replies
0 likes
Plan Premium for students Country Pakistan Device Operating System Android My Question or Issue I just got charged twice for premium subscription of Spotify for this month . Then i open Spotify and it's showing me that" payment is failed and subscrip...
Plan Premium for students Country Pakistan Device Operating System Android My Question or Issue I just got charged twice for premium subscription of S...
Moderator
1236 Views
1 replies
0 likes
Plan: Student premiumCountry: UK Hi, I've linked headspace to spotify to activate the student bundle but on headspace it tells me that I need to pay for a subscription. Is there no more spotify and headspace bundle for students?
Plan: Student premium Country: UK Hi, I've linked headspace to spotify to activate the student bundle but on headspace it tells me that I need to pay for a subscription. Is there no mo...
Spotify Legend
1065 Views
1 replies
0 likes
PlanDuoCountryEstoniaOperating SystemAndroid My Question or IssueI have duo for few mothts and i invited my gf to join it. She joined it but on the app she still has spotify free
Plan Duo Country Estonia Operating System Android My Question or Issue I have duo for few mothts and i invited my gf to join it. She joined it but on the app she still has spotify free
Spotify Legend
612 Views
3 replies
0 likes
PlanFree/PremiumCountryUnited Kingdom My Question or IssueHi, I have recently been charged 3 months running for Spotify Premium + Headspace after my student discount expired (presuming I have exceeded the 4 year limit). I am not happy however as it c...
Plan Free/Premium Country United Kingdom My Question or Issue Hi, I have recently been charged 3 months running for Spotify Premium + Headspace after my student discount e...
Spotify Legend
870 Views
1 replies
0 likes
Plan: PremiumCountry: Cyprus Device: Macbook Pro, IphoneOperating System: IOS Did you test incognito mode?YES, already tested every solution that is posted in this forum. My Question or IssueHello, I'm a Spotify Premium customer and I need to change ...
Plan: Premium Country: Cyprus Device: Macbook Pro, Iphone Operating System: IOS Did you test incognito mode? YES, already tested every solution that is posted in thi...
Spotify Legend
772 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am paying 10.73 per month and receiving free service with ads recently. How do I get premiu...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am pa...
Spotify Legend
694 Views
3 replies
0 likes
Hello,I am a Portuguese citizen living in Angola for work.I want to get spotify premium, but my account is Angola based due to my IP.Although I have tried to pay for a subscription with my (portuguese) credit card , it gives me an error: card country...
Hello, I am a Portuguese citizen living in Angola for work. I want to get spotify premium, but my account is Angola based due to my IP. Although I have tried to pay for a subscription with my (por...
Spotify Star
898 Views
1 replies
0 likes
I try to reproduce in my computer spotify but keeps sending me that the song is not available. I try to connect to spotify radio, my playlists... and keeps telling me the same problem. As i am a spotify premium i don't understand why i cant play the ...
I try to reproduce in my computer spotify but keeps sending me that the song is not available. I try to connect to spotify radio, my playlists... and keeps telling me the same problem. As i am a...
Spotify Star
1150 Views
2 replies
0 likes
I have upgraded my sons subscription to Premium Duo and added another user. However when the other user (my husband) uses the Spotify app on his iphone he sees all my sons music. How can he have his own Music showing? My Question or Issue
I have upgraded my sons subscription to Premium Duo and added another user. However when the other user (my husband) uses the Spotify app on his iphone he sees all my sons mus...
Spotify Star
550 Views
1 replies
0 likes
PlanPremium DuoCountryRomania DeviceiPhone 12, iPad Air 2, PCOperating SystemiOS 15.1, Windows 10 My Question or IssueHi there, I am trying to update the payment method for my account from one credit card to another, but trying to access the Availabl...
Plan Premium Duo Country Romania Device iPhone 12, iPad Air 2, PC Operating System iOS 15.1, Windows 10 My Question or Issue Hi there, I am trying to update the paym...
Spotify Star
1696 Views
2 replies
0 likes
Hi,I started a Spotify premium student subscription yesterday and received an email that my payment was completed. I would get a free month and after that I would be charged for the student subscription. It has been more than 24 hours however and I s...
Hi, I started a Spotify premium student subscription yesterday and received an email that my payment was completed. I would get a free month and after that I would be charged for the student subscri...
Spotify Legend
1777 Views
1 replies
0 likes
Chat History... So, my payment expired for my family plan. I just renewed. it switched to premium. Why not back to family plan? Do I have to manually add all my members again? SebastianI can see that the plan was closed and now you start it again, so...
Chat History... So, my payment expired for my family plan. I just renewed. it switched to premium. Why not back to family plan? Do I have to manually add all my members again? Sebas...
Moderator
461 Views
1 replies
0 likes
"This form has expired. Please reload the page and try again."So I cant change my billing info because of this Plan - Family PremiumCountry - USA
"This form has expired. Please reload the page and try again." So I cant change my billing info because of this Plan - Family Premium Country - USA
Spotify Legend
761 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
588 Views
2 replies
0 likes
