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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131831 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65932 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
247849 Views
151 replies
13 likes
PlanPremium CountryIndia My Question or IssueBecause of the payment issue in India, I had to switch to Premium Mini. I have now prepaid for 6 months of Premium, but my Premium Mini plan got extended to 6 months instead of the Premium plan I paid for....
Plan Premium Country India My Question or Issue Because of the payment issue in India, I had to switch to Premium Mini. I have now prepaid for 6 months of Premium, but my Premium...
Roadie
426 Views
1 replies
0 likes
PlanNew account/Gift CardCountryUSADevice Operating System My Question or IssueRecieved a Spotify Gift Card for my birthday. Created a new account and getting "Unfortunately this Premium code does not seem to be valid. Try again or contact customer s...
Plan New account/Gift Card Country USA Device Operating System My Question or Issue Recieved a Spotify Gift Card for my birthday. Created a new account and gettin...
Spotify Star
766 Views
3 replies
2 likes
My Question or IssueSo I have been using the student discount for months and suddenly one day the payment policy or something changed and now I don't have a premium account.I am stuck in a loop where everytime I go to pay for my subscription it asks ...
My Question or Issue So I have been using the student discount for months and suddenly one day the payment policy or something changed and now I don't have a premium account. I am stuck in ...
Roadie
555 Views
1 replies
0 likes
PlanFreeCountryUKDeviceSamsung S20 FEOperating SystemAndroid 11 My Question or IssueI would like to join the 4 month Premium trial that is being promoted on TikTok please. The problem is that you require a code that should have been sent to me but I ...
Plan Free Country UK Device Samsung S20 FE Operating System Android 11 My Question or Issue I would like to join the 4 month Premium trial that is being promoted on TikTok pl...
Moderator
3692 Views
3 replies
0 likes
PlanPremium DuoCountryU.S. My Question or IssueI was a member of Premium Family plan and the plan manager recently cancelled the plan. I would like to join Premium Duo with my husband and he never use premium or free trial. If he joins the Premium Du...
Plan Premium Duo Country U.S. My Question or Issue I was a member of Premium Family plan and the plan manager recently cancelled the plan. I would like to join Premium Duo with my husban...
Spotify Legend
835 Views
3 replies
0 likes
Plan Free/Premium Country Philippines Device Vivo Y11 Operating System Android 11 My Question or Issue Last year, I used one-time payment method for 12 months subscription using my debit card. With the same details, I'm trying to renew my subscriptio...
Plan Free/Premium Country Philippines Device Vivo Y11 Operating System Android 11 My Question or Issue Last year, I used one-time payment method for 12 months subscription ...
Spotify Legend
838 Views
1 replies
0 likes
I can't seem to find information for buying someone a gift code for Spotify on the Israel website. Is the feature unavailable?
I can't seem to find information for buying someone a gift code for Spotify on the Israel website. Is the feature unavailable?
Spotify Legend
4299 Views
11 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have paid the individual Plan 7days ago, and today have upgraded to familiar plan, but i ha...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Spotify Legend
1092 Views
5 replies
0 likes
Hi! I am trying to get an internship for spotify and I do have one question for them before I know if I can do it this year (for next summer) or if I have to do it next year instead for summer 2023. (I fell for them as an employeer last year when I s...
Hi! I am trying to get an internship for spotify and I do have one question for them before I know if I can do it this year (for next summer) or if I have to do it next year instead for summer 2023. ...
Spotify Star
1624 Views
1 replies
0 likes
CountryIndiaDeviceiPhone 12 ProOperating SystemiOS 15 My Question or IssueI am verified as a student till 13/05/2022. While purchasing Spotify Premium Student plan when I entered the OTP from the bank it showed bad gateway and then redirected to Spot...
Country India Device iPhone 12 Pro Operating System iOS 15 My Question or Issue I am verified as a student till 13/05/2022. While purchasing Spotify Premium Student plan when I entere...
Spotify Legend
771 Views
3 replies
0 likes
Was a bit disappointed with the outcome of my live chat today.My daughter was on her boyfriends family account. They split up so she was removed from that family account. I tried to add her back to my family account. There error message said "you can...
Was a bit disappointed with the outcome of my live chat today. My daughter was on her boyfriends family account. They split up so she was removed from that family account. I tried to add...
Spotify Legend
2688 Views
7 replies
0 likes
Hello! I recently bought a one month Spotify gift card, and not matter what I try, I can't get it to work. Everytime I enter my code, it tells me that the Premium code isn't valid, or that something went. I've made sure that the code I entered matche...
Hello! I recently bought a one month Spotify gift card, and not matter what I try, I can't get it to work. Everytime I enter my code, it tells me that the Premium code isn't valid, or that somet...
Spotify Star
895 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am paying for Premium Spotify (got charged in my bank account), but it still says that I ha...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am pa...
Spotify Star
522 Views
1 replies
1 likes
It does not let me enter to a family plan because I have to wait 12 months but someone from my previous plan could enter this new one. What can I do? I need to enter to the plan
It does not let me enter to a family plan because I have to wait 12 months but someone from my previous plan could enter this new one. What can I do? I need to enter to the plan
Moderator
528 Views
1 replies
0 likes
Plan PremiumCountry Lebanon DeviceiPhone XSOperating SystemiOS 15 My Question or Issue Every time I try to pay with my credit card, it does not accept it anymore even though I'm sure the issue is not from the credit card because I was successful in m...
Plan Premium Country Lebanon Device iPhone XS Operating System iOS 15 My Question or Issue Every time I try to pay with my credit card, it does not accept it anymore even...
Spotify Legend
586 Views
1 replies
0 likes
PlanPremiumCountryUK My Question or IssueI have requested switching the Spotify Premium to Duo to share with another account. How can I link with the other account? Or should the other person use the same account?I've also use a new payment account w...
Plan Premium Country UK My Question or Issue I have requested switching the Spotify Premium to Duo to share with another account. How can I link with the other account? Or should...
Spotify Legend
552 Views
1 replies
0 likes
PlanStudentCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAfter being charged 9.99 for a premium account I realised I needed to renew my student plan to 5....
Plan Student Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue After being char...
Spotify Legend
442 Views
1 replies
0 likes
PlanPremium (Student)CountryAustria My Question or IssueDear Spotify-Team! This month, I was surprised that I had to pay the full price for the Premium-Subscription, since I have never been informed that my Student-Subscription has expired. I just ex...
Plan Premium (Student) Country Austria My Question or Issue Dear Spotify-Team! This month, I was surprised that I had to pay the full price for the Premium-Subscription, since I have nev...
Spotify Legend
532 Views
1 replies
0 likes
My Question or IssueWhen will Spotify bring podcasts feature in Pakistan. This feature is still missing. It's been long time Spotify launched in Pakistan but podcasts are still not showing. Please kindly bring podcasts feature on Spotify Pakistan. We...
My Question or Issue When will Spotify bring podcasts feature in Pakistan. This feature is still missing. It's been long time Spotify launched in Pakistan but podcasts are still not showing. Please ...
Spotify Legend
781 Views
1 replies
0 likes
PlanPremium StudentCountryTurkey Good Evening;I renewed my premium student account before my agreement end, and the premium student account payment is actually 8,99 Turkish Liras. But when I checked my bank account, I realized that the "YDS Spotify P...
Plan Premium Student Country Turkey Good Evening; I renewed my premium student account before my agreement end, and the premium student account payment is actually 8,99 Turkish Liras. Bu...
Spotify Legend
572 Views
1 replies
0 likes
