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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75548 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140508 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81041 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270947 Views
159 replies
13 likes
Hi,I have a Premium account and I would love to upgrade to Duo in order to share it with my boyfriend. But I have some questions before proceeding and I couldn't find the missing information anywhere else.We both live in the same house but, due to jo...
Hi, I have a Premium account and I would love to upgrade to Duo in order to share it with my boyfriend. But I have some questions before proceeding and I couldn't find the missing information anywhe...
Spotify Legend
1801 Views
3 replies
0 likes
PlanFree/PremiumCountryFinlandDevice(iPhone Operating SystemIOS 10 My Question or Issue My issue is that i paid for my premium three days ago and now i lost it, i would like refund or new free premium, i paid 10€ for nothing and i want my money or my...
Plan Free/Premium Country Finland Device (iPhone 😎 Operating System IOS 10 My Question or Issue My issue is that i paid for my premium three days ago and now i lost it, i w...
Community Legend
548 Views
1 replies
0 likes
Hi all, I've changed my payment details (added a new card) and today I was asked to review the card details, and I made a payment, and now I'm on Premium plan instead of Family plan (I'm on that plan the last few years) can this be reverted? So that ...
Hi all, I've changed my payment details (added a new card) and today I was asked to review the card details, and I made a payment, and now I'm on Premium plan instead of Family plan (I'm on that plan...
Roadie
331 Views
1 replies
0 likes
Hello, I have paid by phone pay QR code then it's not showing in my account and no subscription in my account. Thanks
Hello, I have paid by phone pay QR code then it's not showing in my account and no subscription in my account. Thanks
Roadie
476 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
12535 Views
1 replies
0 likes
I was charged for a plan that I didn’t buy. Plan Free Country Colombia Device (iPhone XR Operating System (iOS 10, My Question or Issue This is the message I got form my bank: Acabas de realizar una compra el 14/12/2021 a las 21:10 con tu tarjeta de ...
I was charged for a plan that I didn’t buy. Plan Free Country Colombia Device (iPhone XR Operating System (iOS 10, My Question or Issue Thi...
Spotify Legend
453 Views
1 replies
0 likes
I have the premium student plan which comes with showtime and hulu. Showtime activated just fine. Hulu shows my account is connected but it is not letting me access the site. It just offers plans to purchase even though I'm supposedly connected.
I have the premium student plan which comes with showtime and hulu. Showtime activated just fine. Hulu shows my account is connected but it is not letting me access the site. It just offers plans to ...
Spotify Legend
1153 Views
9 replies
0 likes
PlanPremium DuoCountryUnited States My Question or IssueMy wife and I have been subscribed to the duo account for over a year now, and I have it set to automatically pay. I confirmed my payment went through last week for this month, but she reports t...
Plan Premium Duo Country United States My Question or Issue My wife and I have been subscribed to the duo account for over a year now, and I have it set to automatically pay. I confirmed...
Spotify Legend
973 Views
1 replies
0 likes
CountryPoland DeviceSamsung Galaxy s10 plus My ProblemKiedy chciałem skorzystać z Darmowego Okresu Próbnego logując się do aplikacji na telefonie przypadkiem skorzystałem z opcji One Step Login i użyłem innego konta niż mam teraz. Do konta nie mam do...
Country Poland Device Samsung Galaxy s10 plus My Problem Kiedy chciałem skorzystać z Darmowego Okresu Próbnego logując się do aplikacji na telefonie przypadkiem skorzystałem z op...
Moderator
516 Views
1 replies
0 likes
Hello everyone, I need help. On November 23, 2021, my payment failed and I had to update card number. I had accidentally switched my plan from family to premium. During this time, my card was charged $10.49 (premium plan) CAD for 30 days. I had chang...
Hello everyone, I need help. On November 23, 2021, my payment failed and I had to update card number. I had accidentally switched my plan from family to premium. During this ti...
Spotify Legend
598 Views
1 replies
0 likes
PlanPremium My Question or IssueI'm interested in paying for Spotify for a year and I've seen $99 12-month gift cards available online. Given that the monthly subscription is $9.99, I'm wondering if the gift card actually gives a year of service or b...
Plan Premium My Question or Issue I'm interested in paying for Spotify for a year and I've seen $99 12-month gift cards available online. Given that the monthly subscription is $9....
Spotify Legend
3895 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceASUS Zenbook 14Operating SystemWindows 10 My Question or IssueCurrently, as you all know, there is a deal of when you have your first purchase of premium, you get 3 months free. I am planning to buy a premium code at...
Plan Free Country United States Device ASUS Zenbook 14 Operating System Windows 10 My Question or Issue Currently, as you all know, there is a deal of when you have your first purcha...
Moderator
7319 Views
6 replies
0 likes
PlanPremium IssueI get Spotify ads during podcasts even though I have premium. When is this bug going to get fixed?
Plan Premium Issue I get Spotify ads during podcasts even though I have premium. When is this bug going to get fixed?
Casual Listener
683 Views
2 replies
0 likes
PlanPremiumCountryiPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAnyone having issues with playlists being greyed out? All mine are like that on mobile app?
Plan Premium Country iPhone 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Anyone having issues with playlists being greyed out? All mine ...
Spotify Legend
1334 Views
10 replies
0 likes
PlanPremium (Duo)CountryUK DeviceMultiple devices (Macbook, Samsung, Google Pixel) My Question or IssueHello, I'm trying to add my partner to my Premium Duo.On my side, it's already showing as Premium Duo subscription.However, when she tries to accep...
Plan Premium (Duo) Country UK Device Multiple devices (Macbook, Samsung, Google Pixel) My Question or Issue Hello, I'm trying to add my partner to my Premium Duo. On m...
Spotify Legend
406 Views
1 replies
0 likes
We finally upgraded to a Duo plan so my wife and I can use Spotify at the same time. We've used one account for years, and all of our content is on my account. We assumed that when we added Duo and she signed up and joined the account, she'd be able ...
We finally upgraded to a Duo plan so my wife and I can use Spotify at the same time. We've used one account for years, and all of our content is on my account. We assumed that when we ...
Spotify Star
890 Views
1 replies
0 likes
Some time ago (don't remember exactly when, maybe 3 months ago) I borrow to my cousin my card data so she could buy Premium. I don't have any receipt on my mail of that buy, how can I cancel it? Also, how can I know how many accounts I have linked to...
Some time ago (don't remember exactly when, maybe 3 months ago) I borrow to my cousin my card data so she could buy Premium. I don't have any receipt on my mail of that buy, how can I cancel it? &nb...
Casual Listener
530 Views
1 replies
1 likes
PlanFree -> Premium - > FreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI decided to buy premium due to the engagement promotion [ Miss Premium? Get 3 months for $9.99 ] email. I went and pay for the premium and during this proce...
Plan Free -> Premium - > Free Country USA Device PC Operating System Windows 10 My Question or Issue I decided to buy premium due to the engagement promotion [ Miss Premium? Ge...
Spotify Legend
1479 Views
4 replies
0 likes
Greetings, I purchased a Spotify Premium Gift Card today. And removed the sticker to redeem the voucher pin, only to notice that the sticker had removed part of the voucher pin. What now?!
Greetings, I purchased a Spotify Premium Gift Card today. And removed the sticker to redeem the voucher pin, only to notice that the sticker had removed part of the voucher pin. What now?! &nb...
Community Legend
641 Views
1 replies
0 likes
Good day, I can't switch my payment method from Vodacom Billing to Card Payment.I used to be on a Solo Premium account, paid through card, I wanted to switch to a duo account, but was unable to use my card, it just gave me the Vodacom Billing option,...
Good day, I can't switch my payment method from Vodacom Billing to Card Payment. I used to be on a Solo Premium account, paid through card, I wanted to switch to a duo account, but was unab...
Spotify Legend
754 Views
3 replies
1 likes
