Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Can I buy a 1 month prepaid spotify gift card, redeem it during the 3 months for $9.99 promotion and get 3 months or do I only get 1 month of premium
I have payed 0,99 for 3 months but on my account it stays on free why am i not getting premium?
PlanPremiumCountryNew ZealandDevice(iPhone 6s and windows pc) My Question or Issuei have been using the student discount for Spotify premium (almost) seamlessly for months and months, however I have just come to check my bank statements and I am very...
I wanted the 3 months for .99 cents deal and applied for premium at the time this was advertised. I then used a gift card to pay the full amount of $36 for three months. I now have missed out on the free month trial and the following 3 months for .99...
i want to extend my premium plan, ive filled the correct details about my cc, but it always failed. there's enough charge in my cc & ive contacted the bank and they said that all is well. ive tried so many times and still failed. anyone can help?
PlanduoCountryirelandDevice iphone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hello peter here. i have invited my wife to join my duo account.she has premium which has been cancelled(but has not taken effect).i sent...
Hello! I just received my student premium subscription but mistakenly I've clicked on the wrong account as my account. How do I undo this?
I live in Canada, I'm trying to purchase a 1 year subscription as a gift for my sister. There's no cards for purchase at Best Buy, Walmart or Shopper, and I don't see on the site anywehere to buy an E-Card. So how do I purchase Spotify as a gift for ...
PlanPremium w/ free ad-supported HuluCountry DeviceAnyOperating SystemAny My Question or IssueUnder subscriptions it says I have Premium and Hulu. When I go to the "your services" page and click on "Start Watching" on Hulu, it takes me to the main Hu...
I've tried to get the 3 month premium promotion since yesterday but i keep getting the same problem. It says that they can't accomplish my transaction and try again later. I checked and my PayPal and Spotify account are both registered at the same co...
I signed up with the offer about 3 month for ar$ 3 and ar$ 99 after that, but now i was charged a$99, why did this happen?
I got a 30$ premium giftcard for easter and I saved it because I wanted to use it in the summer; I wouldn’t use spotify as much in the school year as I would in the summer. Im now trying to redeem this giftcard, and it won’t redeem, and says a proble...
Dear all, Today i bought spotify premium 3 months premium, after the payment i did not receive premium. I received the invoice and it says succesfull paid.Can someone help me?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Scam, misleading advertising, delivery of a Google home mini for Sotify Family For information Email to the services After sale and Paypal: "Spotify Family Contract of May 5, 2019 Hello I subscribed to the Spotify family offer. The delivery of a "Goo...
PlanPremiumUAE Device(iPhone 7, Macbook Pro late 2017)My Question or Issue i have just created a new spotify account, and would like to try spotify premium for 1.99AED for 3 months. However, whenever i go to pay for it, a message pops up saying im no...
PlanPremiumCountryMéxicoDeviceiPhone XS Max Operating SystemiOS 12.3 Soy miembro de un plan familiar que organizó otra persona, desafortunadamente no tengo contacto más con ella y quisiera poder salir e ese plan para poder suscribirme a uno nuevo. Es...
PlanPremiumCountryEgypt My Question or IssueSuddenly this month at my renewal day I recieve an email from Spotify saying that my bank transaction has failed, I call the bank and they tell me that Spotify is trying to make an 'offline' transaction, wh...
I am trying to figure out how to set up Hulu with my premium account. I have followed the instructions on the page. It’s says to go to “your services” then “start watching” but I did not see either of these options?
Hello , i'm from israel, and switched credit card in the spotify website .. and for some reason, i dont see the payment as paying at this moment, but it's delayed to 4 months forward,i don't have any other services or purchaces that it happened to th...