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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132206 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66749 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
249012 Views
154 replies
13 likes
PlanPremiumCountryUSA My Question or IssueI tried to redeem a gift card for an annual subscription, and set up a monthly subscription. Now it looks like I was charged for the monthly subscription and the gift card was also redeemed. Can I get the mon...
Plan Premium Country USA My Question or Issue I tried to redeem a gift card for an annual subscription, and set up a monthly subscription. Now it looks like I was charged for the monthly...
Spotify Star
588 Views
1 replies
0 likes
Bought a $30 Spotify Premium card earlier today, tried redeeming the code and kept receiving a message about the code not being valid, despite the fact that I was entering the code exactly as it was shown on the back of the card. This is the second t...
Bought a $30 Spotify Premium card earlier today, tried redeeming the code and kept receiving a message about the code not being valid, despite the fact that I was entering the code exactly as it was ...
Community Legend
593 Views
1 replies
0 likes
We have spotify family with 3 accounts, 1 for me and 2 for my kids. At home we have a sonos system with my spotify account connected. If i'm travelling or at work and start listening via my spotify app, my sonos system stops playing spotify. How can ...
We have spotify family with 3 accounts, 1 for me and 2 for my kids. At home we have a sonos system with my spotify account connected. If i'm travelling or at work and start listening via my spotify a...
Casual Listener
641 Views
2 replies
0 likes
HOLA, hace unos dìas compre sopotify 3 meses por 9 pesos mexicanos. LLEVO DIAS TRATANDO DE CANCELAR LA RENOVACION y no existe nada que me permita cancelarlasolo quiero cancelar la renovacion para que no me cobren los sigueinte mesesya seguì los pasos...
HOLA, hace unos dìas compre sopotify 3 meses por 9 pesos mexicanos. LLEVO DIAS TRATANDO DE CANCELAR LA RENOVACION y no existe nada que me permita cancelarla solo quiero cancelar ...
Spotify Legend
63141 Views
6 replies
1 likes
Hi!When I was logged into my Spotify app on Android, I was given this offer to gift a friend 2-months free premium. I asked some friends if they wanted it, and while I waited for a reply, I closed out of that window so I could.. y'know, use Spotify.N...
Hi! When I was logged into my Spotify app on Android, I was given this offer to gift a friend 2-months free premium. I asked some friends if they wanted it, and while I waited for a reply, I close...
Casual Listener
812 Views
2 replies
1 likes
Me and my wife have had Premium Duo for many years and it has worked perfectly. But as of a couple of months back, it has stopped working. Now, when either one of us is listening and the other one starts listening, we cut each other off. And occasion...
Me and my wife have had Premium Duo for many years and it has worked perfectly. But as of a couple of months back, it has stopped working. Now, when either one of us is listening and the other one st...
Spotify Star
876 Views
1 replies
0 likes
Habe das selbe Problem.Habe den Gutschein wie gewohnt im Internet eingelöst, bin dann auf Spotify gegangen und dann War ich trotzdem noch free. Habe den code dann nochmal eingegeben und da stand dass er nicht gültig sei
Habe das selbe Problem. Habe den Gutschein wie gewohnt im Internet eingelöst, bin dann auf Spotify gegangen und dann War ich trotzdem noch free. Habe den code dann nochmal eingegeben und da stand da...
Spotify Legend
600 Views
2 replies
1 likes
PlanPremium/StudentCountrySweden My Question or IssueI clicked on "forgot your password" and proceed to enter my email address but strangely I received an email but it did also create a new account which I at first did not notice.I then went on and a...
Plan Premium/Student Country Sweden My Question or Issue I clicked on "forgot your password" and proceed to enter my email address but strangely I received an email but it did also creat...
Spotify Legend
816 Views
1 replies
0 likes
Country: India Devices: Samsung Galaxy A70, Windows PCs running Windows 8.1 and Windows 10 Hello. I currently have a 3-month premium plan that expires on Dec. 1, 2021.For some days now, I have been trying to use the subscribe option to enable monthly...
Country: India Devices: Samsung Galaxy A70, Windows PCs running Windows 8.1 and Windows 10 Hello. I currently have a 3-month premium plan that expires on Dec. 1, 2021. For...
Spotify Legend
6811 Views
18 replies
2 likes
PlanCurrent plan is premium 199/monthCountryIndiaDeviceOnePlus 8TOperating SystemAndroid 11 My Question or IssueI had the monthly subscription of 199/month in India. Now based on the new RBI guidelines, banks have stopped recurring payments. So I tho...
Plan Current plan is premium 199/month Country India Device OnePlus 8T Operating System Android 11 My Question or Issue I had the monthly subscription of 199/month in India. ...
Spotify Legend
1366 Views
3 replies
0 likes
PlanPremiumCountryRussiaHi, I haven't used this account for a long time and I didn't even know that my card was tied to it. It turned out that for a long time, a subscription for two accounts has been paid from my card, although I have been using a n...
Plan Premium Country Russia Hi, I haven't used this account for a long time and I didn't even know that my card was tied to it. It turned out that for a long time, a subscription for tw...
Spotify Legend
420 Views
1 replies
0 likes
Hello I live on the USA & have a penpal from Germany whom I became very close with. I want to buy her a month subscription for spotify. Will the code from a spotify gift card I buy in the USA work for her? If no how can I get her a Germany spotify pr...
Hello I live on the USA & have a penpal from Germany whom I became very close with. I want to buy her a month subscription for spotify. Will the code from a spotify gift card I buy in the USA wor...
Spotify Star
851 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevicesamsung S8Operating SystemAndroid My Question or IssueI got the email regarding redeeming my google mini but every time i click the link i get redirected to a page to change my substription to the family package. I have ...
Plan Premium Country Canada Device samsung S8 Operating System Android My Question or Issue I got the email regarding redeeming my google mini but every time i click the link i get red...
Spotify Legend
516 Views
3 replies
0 likes
Hey everyone as subject says I had to change my payment method due to getting a new card and my plan got downgraded if I change it back to family can the users who already made an account with me get back into their accounts as well? Or will they hav...
Hey everyone as subject says I had to change my payment method due to getting a new card and my plan got downgraded if I change it back to family can the users who already made an account with me get...
Spotify Star
938 Views
3 replies
0 likes
PlanFree/Premium (trying to get premium)Country USADevice(iPhone 8, PC)Operating System(iOS 10, Windows 10,etc.) My Question or Issue Hi. I've been trying to get the deal for Spotify Premium for $0.99, and it always says, "Payment failed. Try again, ...
Plan Free/Premium (trying to get premium) Country USA Device (iPhone 8, PC) Operating System (iOS 10, Windows 10,etc.) My Question or Issue Hi. I've been trying to get th...
Moderator
684 Views
3 replies
1 likes
I cancelled my premium account last month, clicked all 4 continue to cancel boxes, got to the "goodbye" playlist... and still was billed again this month and had to cancel again. I want a refund for this month's charges.
I cancelled my premium account last month, clicked all 4 continue to cancel boxes, got to the "goodbye" playlist... and still was billed again this month and had to cancel again. I wan...
Spotify Star
575 Views
1 replies
0 likes
Dear Spotify.I know that this issue has been raised, but it has not been resolved. We, the CIS countries, are waiting for the localization of subscription prices as it was done with Russia. Thanks for your service. I hoped you'd come around.
Dear Spotify. I know that this issue has been raised, but it has not been resolved. We, the CIS countries, are waiting for the localization of subscription prices as it was done with Russia. ...
Spotify Star
499 Views
1 replies
0 likes
PlanFree/PremiumCountryCzech RepublicDevice(iPhone SE 2020)Operating System(iOS 14) My Question or IssueHello My name is Yurii and I really want to get premium with Spotify but there are some issues. All things go right until the moment when I pay fo...
Plan Free/Premium Country Czech Republic Device (iPhone SE 2020) Operating System (iOS 14) My Question or Issue Hello My name is Yurii and I really want to get premium with Spotify b...
Spotify Legend
810 Views
1 replies
0 likes
PlanAnnual PremiumCountryIndia Currently, there is a discount on annual subscriptions in India. (Till 4th November 2021).Since I am not eligible for that discount, I want to buy it at the original price.But the site is not allowing to do so.When I tr...
Plan Annual Premium Country India Currently, there is a discount on annual subscriptions in India. (Till 4th November 2021). Since I am not eligible for that discount, I want to buy it a...
Moderator
957 Views
3 replies
0 likes
PlanPremiumFinland DeviceiPad Pro Operating System14.7.1 I’m listening to a podcast and suddenly I get an ad. NOT AN EMBEDDED AD BY THE PODCASTER. So please do not tell me that Joe Rogan Experience podcast is interrupting in the middle of a sentences...
Plan Premium Finland Device iPad Pro Operating System 14.7.1 I’m listening to a podcast and suddenly I get an ad. NOT AN EMBEDDED AD BY THE PODCASTER. So please do not te...
Roadie
1461 Views
6 replies
1 likes
