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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
128712 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
56851 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
231904 Views
144 replies
13 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan`t update expired card. After submitting payment with a new one, i`m forwarded back to Spo...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Can`t u...
Spotify Star
923 Views
3 replies
0 likes
PlanFamily/PremiumCountryAzerbaijanDeviceXiaomi Redmi 5aOperating SystemAndroid 8.1 There is currently only premium spotify plan in Azerbaijan. Me and my family would like to use Family plan. Is it temporary or not?
Plan Family/Premium Country Azerbaijan Device Xiaomi Redmi 5a Operating System Android 8.1 There is currently only premium spotify plan in Azerbaijan. Me and my family would l...
Newbie
2003 Views
7 replies
5 likes
PlanPremiumCountryScotland, United KingdomDeviceLenovo G580 LaptopOperating System Windows 10 My Question or IssueHi there I was wondering if anyone could help me. Essentially I've had Premium for nearly 2 years now, and I was looking to change my pl...
Plan Premium Country Scotland, United Kingdom Device Lenovo G580 Laptop Operating System Windows 10 My Question or Issue Hi there I was wondering if anyone could help me. Essen...
Casual Listener
1370 Views
4 replies
0 likes
For Christmas I got a 6 month gift card and I redeemed it but I checked my bank and ive been charged for premium for the past two months. The gift card balance is no where to be seen and it wont let me enter it again. I reached out only to get a auto...
For Christmas I got a 6 month gift card and I redeemed it but I checked my bank and ive been charged for premium for the past two months. The gift card balance is no where to be seen and it wont let ...
Community Legend
421 Views
1 replies
0 likes
PlanFreeCountryAzerbaijan My Question or IssueHello! I would like to switch to Premium plan, but I couldn't find any information about prices for Azerbaijan. Could anyone help me?
Plan Free Country Azerbaijan My Question or Issue Hello! I would like to switch to Premium plan, but I couldn't find any information about prices for Azerbaijan. Could anyone help me?
Moderator
2387 Views
3 replies
2 likes
PlanFreeCountryBangladesh Device(iPhone 12, Macbook Pro 2019)Operating System(iOS 14, macOS) My Question or IssueI was under Family Plan(Plan Member, not the Plan Maker) for more than 2 years. After Spotify launched in Bangladesh, I canceled the Fami...
Plan Free Country Bangladesh Device (iPhone 12, Macbook Pro 2019) Operating System (iOS 14, macOS) My Question or Issue I was under Family Plan(Plan Member, not the Plan Make...
Spotify Legend
2076 Views
5 replies
0 likes
PlanPremDeviceMultipleOperating SystemAndroid Oreo My Question or IssueWhy am I forced to press that? No option to say no thanks.
Plan Prem Device Multiple Operating System Android Oreo My Question or Issue Why am I forced to press that? No option to say no thanks.
Spotify Legend
643 Views
1 replies
0 likes
PlanFree/PremiumCountrySouth AfricaDeviceHuawei Y7 2019, Lenovo ThinkBook 15-IILOperating SystemAndroid 8.1, Windows 10 My Question or IssueI can't pay for Spotify duo with a credit card. I'm not a Vodacom user and it only allows me to pay with mobil...
Plan Free/Premium Country South Africa Device Huawei Y7 2019, Lenovo ThinkBook 15-IIL Operating System Android 8.1, Windows 10 My Question or Issue I can't pay for Spotif...
Spotify Legend
405 Views
1 replies
0 likes
PlanFree/PremiumCountryGreeceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Huawei Y7 Prime 2020Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 8.0.0 My Question or IssueI received a notification regarding my premium payment....
Plan Free/Premium Country Greece Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Huawei Y7 Prime 2020 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 8.0.0 ...
Spotify Legend
658 Views
2 replies
0 likes
Just got Spotify Premium in Pakistan and here is a list of the features that are missing in the app (Android): 1. No podcasts: The podcast section is simply missing in the app.2. No lyrics: You can not swipe up on a playing song at all, so there is n...
Just got Spotify Premium in Pakistan and here is a list of the features that are missing in the app (Android): 1. No podcasts: The podcast section is simply missing in the app. 2. No lyrics...
Casual Listener
31533 Views
40 replies
19 likes
Hello,i recently changed my visa card, so this yesterday i had a message on spotify app, i clicked on and I enter visa information. spotify auto change my subscription from premium to duo premium, why? if i need to change my subscription i can do it ...
Hello, i recently changed my visa card, so this yesterday i had a message on spotify app, i clicked on and I enter visa information. spotify auto change my subscription from premium to duo pr...
Spotify Legend
353 Views
1 replies
0 likes
PlanFree (previously Premium+Headspace)CountryNetherlands My Question or IssueHi! Unfortunately I forgot to pay the direct debit for my Spotify + Headspace subscription. When I was downgraded to free I went to the website to re-activate the promotion...
Plan Free (previously Premium+Headspace) Country Netherlands My Question or Issue Hi! Unfortunately I forgot to pay the direct debit for my Spotify + Headspace subscripti...
Spotify Legend
607 Views
3 replies
0 likes
Plan Premium Country Pakistan Device Galaxy s10+ Operating System Win 10 My Question or Issue I am trying to get premium in Pakistan via debit card. Both my cards (different banks) are online banking activated but the payment keeps getting declined. ...
Plan Premium Country Pakistan Device Galaxy s10+ Operating System Win 10 My Question or Issue I am trying to get premium in Pakistan via debit ca...
Moderator
21407 Views
47 replies
24 likes
PlanFree/Premium DuoCountrySouth AfricaDeviceDell LaptopOperating Systemwindows 10 My Question or IssueI am trying to sign up for Premium Duo but I am only getting an option to pay if I am a Vodacom mobile subscriber, which i am not. I would like to ...
Plan Free/Premium Duo Country South Africa Device Dell Laptop Operating System windows 10 My Question or Issue I am trying to sign up for Premium Duo but I am only getting an option ...
Moderator
1996 Views
15 replies
1 likes
PlanFree/PremiumCountryBangladeshDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We are very excited for Spotify in Bangladesh. But many people don't have any cards...
Plan Free/Premium Country Bangladesh Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue &nb...
Newbie
17082 Views
10 replies
112 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm getting a "Thank you for using Spotify..." ad every 20 minutes or so on our accounts. Thi...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm get...
Moderator
547 Views
1 replies
0 likes
PlanWas On Free when trying to activate 6Month Premium trial OfferCountryIndiaDeviceWindows HP PCSamsung Galaxy S20+ Operating SystemAndroid 11Windows 10 My Question or IssueHi Team,I was trying to activate Spotify 6Months premium offer from Flipkart...
Plan Was On Free when trying to activate 6Month Premium trial Offer Country India Device Windows HP PC Samsung Galaxy S20+ Operating System Android 11 Windows 10 My Question...
Spotify Legend
1432 Views
1 replies
0 likes
when are you going to have the HIFI lossless quality streaming option ? Thank you
when are you going to have the HIFI lossless quality streaming option ? Thank you
Regular
2736 Views
5 replies
4 likes
I have been using Spotify Premium's annual subscription for the past 2 years. Is there a way to make this a recurring payment. The problem is that when my 2019-2020 ended in December 2020, without any intimation at all, I was just shoved into the Fre...
I have been using Spotify Premium's annual subscription for the past 2 years. Is there a way to make this a recurring payment. The problem is that when my 2019-2020 ended in December 2020, without an...
Spotify Star
818 Views
1 replies
0 likes
I've had spotify before but I've made a new account now with this account I want to subscribe to Premium but it won't let me. Since I've had Premium for a few month on my old account my card number has alredy been used, and I can't have the free tria...
I've had spotify before but I've made a new account now with this account I want to subscribe to Premium but it won't let me. Since I've had Premium for a few month on my old account my card nu...
Spotify Star
589 Views
1 replies
0 likes
