Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 142579 Views
- 99 replies
- 12 likes
- 142579 Views
- 99 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 16693 Views
- 27 replies
- 4 likes
- 16693 Views
- 27 replies
- 4 likes
Horrible service.
So I got an email the 30th of December, saying I got till the 31st to get 3 months free of premium. I thought about it and took the chance, on the 30th. I got charged 1 month in, emailed them today and they tell me I didn't redeem it the 30th at all ...
- So I got an email the 30th of December, saying I got till the 31st to get 3 months free of premium. I thought about it and took the chance, on the 30th. I got charged 1 month in, emailed them ...
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- 234 Views
- 0 replies
- 0 likes
- 234 Views
- 0 replies
- 0 likes
Superuser Contribution Spotify support for the elderly
Hi Team, I have contacted Spotify support for assistance with my 76 year old Father's Spotify subscription as he has only recently realised that he is being billed twice for his subscription. Via both Paypal and Spotify directly. As expected, my Fath...
- Hi Team, I have contacted Spotify support for assistance with my 76 year old Father's Spotify subscription as he has only recently realised that he is being billed twice for his subscription...
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- Spotify Legend
- 374 Views
- 1 replies
- 0 likes
- 374 Views
- 1 replies
- 0 likes
Superuser Contribution Offline device limit problem...is it Amazon Dot??
UK user with iPhone 6s iOS 14.3 Premium planI have a premium account and there are currently only four devices that to my knowledge have downloads for listening offline...these are my iPhone, my two daughters’ phones and one of their laptops. They al...
- UK user with iPhone 6s iOS 14.3 Premium plan I have a premium account and there are currently only four devices that to my knowledge have downloads for listening offline...these are my iPhone, my ...
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- Casual Listener
- 417 Views
- 4 replies
- 0 likes
- 417 Views
- 4 replies
- 0 likes
Superuser Contribution Spotify randomly skips to other songs on all devices
PlanPremiumCountryNetherlands DeviceiPhone 8 and MacBook Operating SystemiOS and macOS My Question or IssueAfter somewhere between 5 and 40 seconds into a song Spotify skips to another random song. Today it has been music by Colossus that is being sk...
- Plan Premium Country Netherlands Device iPhone 8 and MacBook Operating System iOS and macOS My Question or Issue After somewhere between 5 and 40 seconds into a...
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- Spotify Legend
- 408 Views
- 1 replies
- 0 likes
- 408 Views
- 1 replies
- 0 likes
Superuser Contribution Rap genre contains only a small list of popular playlists in Ukraine
PlanPremiumCountryUkraineDeviceLenovo Legion Y530, Samsung Galaxy S9Operating SystemUbuntu 20.04.1 LTS, Android 10 My Question or IssueIf I go to the Rap genre on Spotify, it shows only a section with the popular playlists, which somehow contains onl...
- Plan Premium Country Ukraine Device Lenovo Legion Y530, Samsung Galaxy S9 Operating System Ubuntu 20.04.1 LTS, Android 10 My Question or Issue If I go to the Rap genre on Spotif...
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- Casual Listener
- 1394 Views
- 10 replies
- 1 likes
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Latest ReleasesRapUkraine
- 1394 Views
- 10 replies
- 1 likes
Superuser Contribution Premium Subscription: Forced to listen to ads???
Hi community,As a long-standing premium subscriber, I genuinely enjoy listening to podcasts without advertisments and any form of interruptions. Recently, listening to "The Daily" by the NYT, there was a one minute add break that I could not skip usi...
- Hi community, As a long-standing premium subscriber, I genuinely enjoy listening to podcasts without advertisments and any form of interruptions. Recently, listening to "The Daily" by the NYT...
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- Casual Listener
- 740 Views
- 4 replies
- 2 likes
- 740 Views
- 4 replies
- 2 likes
accidently paid for duo memebership
i accidently paid for duo when i was going to update my billing information, they automaticaly put me on duo. and now they charge me 40sek more than intended,i dont want it or have need for it.
- i accidently paid for duo when i was going to update my billing information, they automaticaly put me on duo. and now they charge me 40sek more than intended, i dont want it or have need for it.
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- Spotify Star
- 286 Views
- 1 replies
- 0 likes
- 286 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription will be charged early?
Plan Premium Country Greece Device Computer and Phone Operating System (Windows and Android My Question or Issue so i just paid my subscription on spotify 4/02/21 and it says that i'll be charged at 28/02/21 why? (I was late to pay the subscription b...
- Plan Premium Country Greece Device Computer and Phone Operating System (Windows and Android My Question or Issue so i just paid my subscription on spotify 4/02/21 and it sa...
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- Moderator
- 357 Views
- 1 replies
- 0 likes
- 357 Views
- 1 replies
- 0 likes
Superuser Contribution Didn't get 1 month free premium trial
I subscribed to Spotify student premium today with the hope that I'll get one month free and after that, I'll be charged. Not only was I charged upfront but my plan ends in 30 days. I'm also seeing various tabs asking me to purchase premium even afte...
- I subscribed to Spotify student premium today with the hope that I'll get one month free and after that, I'll be charged. Not only was I charged upfront but my plan ends in 30 days. I'm also seeing v...
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- Moderator
- 2721 Views
- 3 replies
- 1 likes
- 2721 Views
- 3 replies
- 1 likes
Buy e-gift card
CountrySloveniaIs there any way to buy a Spotify "voucher" for someone else? And ensure they can redeem it in a particular country? I am asking for Slovenia here. Thanks!
- Country Slovenia Is there any way to buy a Spotify "voucher" for someone else? And ensure they can redeem it in a particular country? I am asking for Slovenia here. Thanks!
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- Community Legend
- 980 Views
- 1 replies
- 0 likes
- 980 Views
- 1 replies
- 0 likes
Superuser Contribution My Subscribtion is not starting.
I registered for Premium and 0,10€ got payed from my bank account, but the Subscription is not starting. I created my account with a gmail adress. I tried everything from the Solution Page of the Support Site. Plan Should be Premium but is Free Count...
- I registered for Premium and 0,10€ got payed from my bank account, but the Subscription is not starting. I created my account with a gmail adress. I tried everything from the Solution Page of the Sup...
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- Spotify Legend
- 284 Views
- 1 replies
- 0 likes
- 284 Views
- 1 replies
- 0 likes
Superuser Contribution Citibank Subscription Rebate
Hello, My Citibank account offers rebates for Spotify subscriptions, including Individual Premium and Family accounts. Citi's site says to confirm up to date pricing and info with Spotify. Does this rebate apply for the Duo account as well? Thank you...
- Hello, My Citibank account offers rebates for Spotify subscriptions, including Individual Premium and Family accounts. Citi's site says to confirm up to date pricing and info with Spotify. D...
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- Spotify Legend
- 1422 Views
- 1 replies
- 0 likes
- 1422 Views
- 1 replies
- 0 likes
Superuser Contribution Why is spotify raising prices during a pandemic?
So Spotify literally signed a 100 MILLION dollar contract for JRE back in May, not even a year later they’re raising their subscription prices while their UI and algorithms are still garbage. Your company is worth 67 BILLION dollars. What’s the point...
- So Spotify literally signed a 100 MILLION dollar contract for JRE back in May, not even a year later they’re raising their subscription prices while their UI and algorithms are still garbage. Your co...
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- Spotify Legend
- 589 Views
- 1 replies
- 1 likes
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announcementIssuesjoe rogan podcastJREPrice increasePricesproblemSubscriptionsunfair
- 589 Views
- 1 replies
- 1 likes
TransferWise... still nothing
PlanFree/Premium_______________CountryCanada_______________DevicePC_______________Operating SystemWindows 10_______________ My Question or IssuePayment with TransferWise international card is still not possible.I wanted to share a Spotify Duo subscri...
- Plan Free/Premium _______________ Country Canada _______________ Device PC _______________ Operating System Windows 10 _______________ My Question or Issue Payment with TransferW...
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- Casual Listener
- 3419 Views
- 2 replies
- 5 likes
- 3419 Views
- 2 replies
- 5 likes
Superuser Contribution Can't Change Credit Card
PlanPremiumCountryIndonesiaDeviceMacbook Pro 2017, Xiaomi Pocophone F1Operating SystemMacOS Catalina, Android 10 Hello,I've been trying to change my credit card since last month and keeps getting the error "Something went wrong. Please try again, or ...
- Plan Premium Country Indonesia Device Macbook Pro 2017, Xiaomi Pocophone F1 Operating System MacOS Catalina, Android 10 Hello, I've been trying to change my credit card since last mo...
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- Spotify Legend
- 468 Views
- 1 replies
- 0 likes
- 468 Views
- 1 replies
- 0 likes
Solved!! Is there any plan to support spotify in Korea?
PlanBothCountrySouth KoreaDeviceSamsung Galaxy S10 5G, PCOperating SystemAndroid Pie, Windows 10 My Question or IssueHi! I want to use spotify in South Korea. But is too hard to get premiup from South Korea because Korean users can't get premium with...
- Plan Both Country South Korea Device Samsung Galaxy S10 5G, PC Operating System Android Pie, Windows 10 My Question or Issue Hi! I want to use spotify in South Korea. But is too hard...
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- Spotify Star
- 1085 Views
- 3 replies
- 1 likes
- 1085 Views
- 3 replies
- 1 likes
Tracks not available
PlanPremiumCountryNetherlandsDeviceSamsung Galaxy A8Operating SystemAndroid 9 My Question or IssueHello my dear friends.I have this book in my language that I want to listen to, but all tracks are unavailable. If I search on the artist, I can find al...
- Plan Premium Country Netherlands Device Samsung Galaxy A8 Operating System Android 9 My Question or Issue Hello my dear friends. I have this book in my language that I want ...
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- Spotify Star
- 334 Views
- 1 replies
- 0 likes
- 334 Views
- 1 replies
- 0 likes
Can't listen to different songs simultaneously in Premium Duo
PlanPremium DuoCountryPolandDeviceAny My Question or IssueHi. We are registered with a Premium Duo plan but we can't listen our music separately, at the same time. Whenever my partner starts a song, the music on my device stops and switches to the so...
- Plan Premium Duo Country Poland Device Any My Question or Issue Hi. We are registered with a Premium Duo plan but we can't listen our music separately, at the same time. Whenev...
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- Spotify Star
- 3255 Views
- 1 replies
- 0 likes
- 3255 Views
- 1 replies
- 0 likes
I can't pay for my premium plan with credit/debit card, forced to subscribe with mobile
PlanPremiumCountryMalaysiaDeviceWindows DesktopOperating SystemWindows 10 My Question or Issue Everytime I try to subscribe to the family plan, it will ask me to choose to pay either via credit/debit card, or via mobile plan. I try to pick the credit...
- Plan Premium Country Malaysia Device Windows Desktop Operating System Windows 10 My Question or Issue Everytime I try to subscribe to the family plan, it will ask me to choos...
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- Spotify Legend
- 6644 Views
- 20 replies
- 27 likes
- 6644 Views
- 20 replies
- 27 likes
Subscription
PlanFree/PremiumCountryUSA DeviceiPhone SEOperating SystemiOS 14.4 My Question or IssueI had a family plan under a different email and when I cancelled it, I got Spotify Premium in its place and the payment went through. However, I want to change the...
- Plan Free/Premium Country USA Device iPhone SE Operating System iOS 14.4 My Question or Issue I had a family plan under a different email and when I cancelled it, I got...
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- Spotify Star
- 946 Views
- 1 replies
- 0 likes
- 946 Views
- 1 replies
- 0 likes