Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

CANT PAY CANT USE PREMIUM

CANT PAY CANT USE PREMIUM

I literally had my bank issue me a credit card JUST to pay for Spotify and now it won't take it. It's valid, it's unlocked for international purchases (I'm from Chile) and still it won't work. This is honestly terrible and by reading some complaints online I know it's not just me.

Screen Shot 2017-06-27 at 10.47.05 PM.png
Reply
1 Reply

Hey @janezjeretic

 

You should try with a different browser, or open a private window (incognito mode), and see if that does it.
 
Also, try in a different device (computer, tablet, etc.)
 
Card_Problems_Instagram4B.png
osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts