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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
129231 Views
69 replies
9 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Moderator
58040 Views
87 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
233736 Views
144 replies
13 likes
PlanFree/Premium (was Premium, now Free cause i canceled it to try getting Premium again)CountryCroatiaDeviceXiaomi Redmi Note 9s / LaptopOperating SystemAndroid 10 / Windows 10 My Question or IssueHi, on the 19th my Premium payment failed for unknow...
Plan Free/Premium (was Premium, now Free cause i canceled it to try getting Premium again) Country Croatia Device Xiaomi Redmi Note 9s / Laptop Operating System Android 10 / Windows 10 ...
Roadie
585 Views
1 replies
1 likes
Hi there!I got Premium account from partner MTS in Russia and now i would like to create Family account. For switching on Family acc i had to become again a member with free account and thus I unsubscribed in MTS. But in Spotify I still have Premium ...
Hi there! I got Premium account from partner MTS in Russia and now i would like to create Family account. For switching on Family acc i had to become again a member with free account and thus&n...
Casual Listener
4343 Views
18 replies
2 likes
Plan Premium Country Philippines My Question or Issue I availed the [amount removed by Mod] premium account on [date removed by Mod] but when I checked my bank account monitoring, Spotify deducted [removed]. I checked the receipts via https://www.spo...
Plan Premium Country Philippines My Question or Issue I availed the [amount removed by Mod] premium account on [date removed by Mod] but when I checked my bank account monitoring, ...
Newbie
1067 Views
2 replies
0 likes
Mi banco me ha cambiado la tarjeta de débito con la que realizaba los pagos de mi suscripción Premium. He intentado cambiar en mi perfil los datos de la tarjeta y solo se muestra la opción de cambiar al método de pago Paypal. Yo no tengo cuenta de Pa...
Mi banco me ha cambiado la tarjeta de débito con la que realizaba los pagos de mi suscripción Premium. He intentado cambiar en mi perfil los datos de la tarjeta y solo se muestra la opción de cambiar...
Spotify Legend
2414 Views
1 replies
1 likes
Hi Spotify, So, I literally just created this account because I can't login to my original one. The issue is that my account is connected to my Facebook which is currently deleted. On top of that, the account is also connected to my old email address...
Hi Spotify, So, I literally just created this account because I can't login to my original one. The issue is that my account is connected to my Facebook which is currently deleted. On top of...
Spotify Star
447 Views
1 replies
1 likes
PlanPremium DuoCountryCanadaDeviceSamsung Galaxy S8 and Desktop Google ChromeOperating SystemAndroid Oreo My Question or IssueMy girlfriend purchased a Premium Duo plan and invited me to join the Duo plan. I was able to join the plan but I cannot joi...
Plan Premium Duo Country Canada Device Samsung Galaxy S8 and Desktop Google Chrome Operating System Android Oreo My Question or Issue My girlfriend purchased a Premium Duo plan ...
Spotify Star
1808 Views
3 replies
0 likes
PLAN student premium COUNTRYCanadaDeviceApple XS MAXOperating Systemios 14.0My Question or IssueI tried to redeem the free Google Nest Mini, however, every time I go to link my account the message appears: Uh oh, There was a problem.An unexpected err...
PLAN student premium COUNTRY Canada Device Apple XS MAX Operating System ios 14.0 My Question or Issue I tried to redeem the free Google Nest Mini, however, every time I go to li...
Visitor
1734 Views
5 replies
2 likes
PlanPremiumCountryGermany DeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueHello, I'm trying to subscribe to Spotify Premium. I'm eligible for Spotify Student. After choosing the option and entering my payment details I get a notific...
Plan Premium Country Germany Device Samsung Galaxy 9 Operating System Android My Question or Issue Hello, I'm trying to subscribe to Spotify Premium. I'm eligible for Spotify S...
Community Legend
632 Views
1 replies
1 likes
I have no other accounts that I know of. My card number was recently changed yet Im still being charged. My account is free. No I don't allow anyone else to use my card. Please allow me to talk to an actual human so they can stop the charges.
I have no other accounts that I know of. My card number was recently changed yet Im still being charged. My account is free. No I don't allow anyone else to use my card. Please allow me to talk to an...
Spotify Star
419 Views
1 replies
0 likes
PlanPremiumCountrySaudi Arabia Device(iPhone Xs Max)Operating System(iOS 13.4.1) My Question or Issue : I already paid 19.99 SR and I got a message from the bank confirming that.. yet I got an email saying that I haven’t and the app still says Don’t ...
Plan Premium Country Saudi Arabia Device (iPhone Xs Max) Operating System (iOS 13.4.1) My Question or Issue : I already paid 19.99 SR and I got a message from the...
Spotify Star
639 Views
1 replies
1 likes
My gift card problemPlan1 month Country Device(motorola g7 play)Operating System(Android) My QuestionI can see my code because scraped wrong so I can doesn't see the code
My gift card problem Plan 1 month Country Device (motorola g7 play) Operating System (Android) My Question I can see my code because scraped wrong so I can doesn't see ...
Spotify Star
416 Views
1 replies
1 likes
PlanPremiumCountryTurkey Device(Huawei P Smart 2019 )Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello. I want to buy Spotify premium, but my debit card is not accepted. I have money on my debit card and it's open to e...
Plan Premium Country Turkey Device (Huawei P Smart 2019 ) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello. I want to buy Spotify premiu...
Spotify Star
345 Views
1 replies
1 likes
PlanPremiumCountrySwitzerland DeviceiPhone 11Operating SystemIOS 14 My Question or IssueI wanted to get the premium subscription, so I bought my self a Spotify gift card. I went on to the site and redeemed the code. After I did that I wanted to subsc...
Plan Premium Country Switzerland Device iPhone 11 Operating System IOS 14 My Question or Issue I wanted to get the premium subscription, so I bought my self a Spotify g...
Spotify Star
883 Views
3 replies
1 likes
After my trial premium subscription I got a receipt of transaction to message but I'm not able to open it!
After my trial premium subscription I got a receipt of transaction to message but I'm not able to open it!
Regular
615 Views
4 replies
0 likes
Hello, wij gaan weg bij XS4ALL en hebben via deze Spotify partner een Premium(Family) abonnement. Hoe zetten we dit Partner abonnement om naar een normal Spotify Premium Family abonnement? Hello we wish to move from Sportify Partner to a normal Spoti...
Hello, wij gaan weg bij XS4ALL en hebben via deze Spotify partner een Premium(Family) abonnement. Hoe zetten we dit Partner abonnement om naar een normal Spotify Premium Family abonnement? &nb...
Spotify Star
2360 Views
1 replies
0 likes
alright so I got my six month free trial a few months ago and I am planning on redeeming it today because it expires in about two weeks. My account has never had premium before and every time I try to redeem it, apparently I’m not eligible. i looked ...
alright so I got my six month free trial a few months ago and I am planning on redeeming it today because it expires in about two weeks. My account has never had premium before and every time I try t...
Moderator
1021 Views
1 replies
1 likes
PlanPremium CountryCanada My Question or IssueI payed premium (see screenshot attached) but I'm not getting it. It says my plan is "Free" I don't have facebook so I know this is not the issue.
Plan Premium Country Canada My Question or Issue I payed premium (see screenshot attached) but I'm not getting it. It says my plan is "Free" I don't have facebook so I know...
Roadie
698 Views
1 replies
1 likes
PlanFree/PremiumCountryMéxico Deviceiphone xrOperating SystemiOS My Question or IssueLo que pasa es que yo tenia el plan para universitarios, quería renovarlo, pero al después de mandar la pruebas y me hayan contestado que fue exitosos y ya tengo la ...
Plan Free/Premium Country México Device iphone xr Operating System iOS My Question or Issue Lo que pasa es que yo tenia el plan para universitarios, quería renovarlo, p...
Roadie
399 Views
1 replies
1 likes
I changed plans twice on the same day. I had individual premium before and changed to duo. After checking I realised that duo wasn't what I was looking for, so I changed the plan back to Individual premium. The thing is I got charged on the 17/09 for...
I changed plans twice on the same day. I had individual premium before and changed to duo. After checking I realised that duo wasn't what I was looking for, so I changed the plan back to Individual p...
Roadie
2975 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been charged for the month of September and it is telling me I have to update my payme...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have ...
Spotify Legend
2076 Views
3 replies
0 likes
