Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 40476 Views
- 20 replies
- 1 likes
- 40476 Views
- 20 replies
- 1 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 5124 Views
- 23 replies
- 2 likes
- 5124 Views
- 23 replies
- 2 likes
Solved!! My bank card
pleas i log out of my account and my card still working in this account i want to cancel but i cant because i lost the email and the password can u pls help me to remove my card. Thsnks
- pleas i log out of my account and my card still working in this account i want to cancel but i cant because i lost the email and the password can u pls help me to remove my card. Thsnks
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- Music Fan
- 691 Views
- 1 replies
- 0 likes
- 691 Views
- 1 replies
- 0 likes
Paypal in Romania
PlanFree CountryRomaniaDeviceHTC Desire 12+Operating SystemAndroidMy Question or IssueSo, I want to get premium, and i have a maestro card, and I get why you don`t allow payment with maestro cards.But usually when it goes like this i pay with paypal,...
- Plan Free Country Romania Device HTC Desire 12+ Operating System Android My Question or Issue So, I want to get premium, and i have a maestro card, and I get why you don`t allow paymen...
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- Spotify Star
- 1048 Views
- 1 replies
- 2 likes
- 1048 Views
- 1 replies
- 2 likes
Google Home Offer to Premium Member
PlanPremiumCountryUSA My Question or IssueWhat does "We couldn’t confirm your eligibility for a Google Home Mini" mean? I am a premium member and I have not previously used a Spotify-distributed code on the Google Store. What do I need to do to get c...
- Plan Premium Country USA My Question or Issue What does "We couldn’t confirm your eligibility for a Google Home Mini" mean? I am a premium member and I have not previously used a Sp...
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- Spotify Star
- 1275 Views
- 5 replies
- 1 likes
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Google Home MiniGoogle Mini
- 1275 Views
- 5 replies
- 1 likes
Free Google mini. Can i reset it and disconnect my accounts? Will i be charged if i do that?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
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- Spotify Star
- 695 Views
- 4 replies
- 0 likes
- 695 Views
- 4 replies
- 0 likes
Solved!! Google Home Mini reservation question
I accidentally clicked the button to queue a reserve for a Google Home Mini from an email I got, but I don't want one. I have not filled out the follow up email form I received or linked to a Google account, would that be enough to keep me from being...
- I accidentally clicked the button to queue a reserve for a Google Home Mini from an email I got, but I don't want one. I have not filled out the follow up email form I received or linked to a Google ...
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- Spotify Star
- 603 Views
- 1 replies
- 0 likes
- 603 Views
- 1 replies
- 0 likes
How to Buy Gift Subscritions?
Hi all ... wow I agree with some (old, broken) posts I've found ... why is giving Spotify my money so hard? I want to buy a gift subscription for a friend - through this site - not going to a store and buying a plastic gift card. Can't I do it online...
- Hi all ... wow I agree with some (old, broken) posts I've found ... why is giving Spotify my money so hard? I want to buy a gift subscription for a friend - through this site - not going to ...
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- Composer
- 1485 Views
- 3 replies
- 4 likes
- 1485 Views
- 3 replies
- 4 likes
Solved!!Superuser Contribution Will it go free immediately or after 3 months?
Hi! I was wondering if I cancel my subscription today (spotify free), the same day as I payed for the 3 months offer for 99 (SWE) KR. Is my account going immediately free and I can't listen offline, or will it continue to stay premium during those 3 ...
- Hi! I was wondering if I cancel my subscription today (spotify free), the same day as I payed for the 3 months offer for 99 (SWE) KR. Is my account going immediately free and I can't listen offline, ...
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- Spotify Legend
- 600 Views
- 3 replies
- 0 likes
- 600 Views
- 3 replies
- 0 likes
Free Google Mini
Hello, I ordered a free mini google today as i got the email but the color I wanted was available and now it is, can i change my order?
- Hello, I ordered a free mini google today as i got the email but the color I wanted was available and now it is, can i change my order?
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- Spotify Star
- 527 Views
- 5 replies
- 0 likes
- 527 Views
- 5 replies
- 0 likes
Subscription ( 3 Months Free Trial for new user )
PlanPremiumCountryPHDeviceRealme 5Operating SystemAndroid 9Card UsedVISA Credit Card My Question or Issue In my credit card, I was billed by Php 129 on the first day?I am new user, account created today 12/8/2019 PST 3:00am Do you have solution for t...
- Plan Premium Country PH Device Realme 5 Operating System Android 9 Card Used VISA Credit Card My Question or Issue In my credit card, I was billed by Php 129 ...
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- Spotify Star
- 806 Views
- 5 replies
- 0 likes
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newSubscriptionTrial
- 806 Views
- 5 replies
- 0 likes
Can I get a Google Home Mini with the Spotify Premium + HULU subscription?
Hi, I currently have the Spotify Premium w/HULU membership (which is is no longer available) and I was wondering how/if I can get a Google Home Mini with this subscription. I have seen mixed results, with some people saying yes, but no definite answe...
- Hi, I currently have the Spotify Premium w/HULU membership (which is is no longer available) and I was wondering how/if I can get a Google Home Mini with this subscription. I have seen mixed r...
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- Spotify Star
- 302 Views
- 1 replies
- 0 likes
- 302 Views
- 1 replies
- 0 likes
Same Account - Double Charged
PlanSpotify Family My Question or IssueI got charged for my new plan which I switched to Family Spotify which I got charged accordingly. It then notified on my spotify account that payment was unsuccessful yet I was not refunded of my previous paymen...
- Plan Spotify Family My Question or Issue I got charged for my new plan which I switched to Family Spotify which I got charged accordingly. It then notified on my spotify ac...
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- Spotify Star
- 205 Views
- 1 replies
- 0 likes
- 205 Views
- 1 replies
- 0 likes
Problem payment for my 1-year subscription
PlanPremium 1 yearBelgiumDevice Operating Systemwindows 10My Question or IssueI have paid the amount of 119.88 Euro for my Spotify subscription for 1 year on 23 March 2019. To my surprise, I have noticed that you started billing me after just 8 month...
- Plan Premium 1 year Belgium Device Operating System windows 10 My Question or Issue I have paid the amount of 119.88 Euro for my Spotify subscription for 1 year on 23 March 2019. T...
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- Spotify Star
- 526 Views
- 1 replies
- 0 likes
- 526 Views
- 1 replies
- 0 likes
Annual subscription not working!
PlanPremiumCountryIndia My Question or IssueHi,I was already on the monthly plan when I decided to move to annual. So I paid for it, but my account page showed that my monthly is still active and I'll be billed next month. Then I cancelled my monthly...
- Plan Premium Country India My Question or Issue Hi, I was already on the monthly plan when I decided to move to annual. So I paid for it, but my account page showed th...
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- Spotify Star
- 750 Views
- 1 replies
- 1 likes
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SubscriptionSubscription charged wrongly
- 750 Views
- 1 replies
- 1 likes
Currys 6 months code not working
Hello I have a 6 months code from Currys. It is not working. It says I am not eligible for this but doesn't give a reason. I haven't had a Spotify account at all before as I use Deezer for streaming so it can't be for that reason but it doesn't actua...
- Hello I have a 6 months code from Currys. It is not working. It says I am not eligible for this but doesn't give a reason. I haven't had a Spotify account at all before as I use Deezer for s...
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- Spotify Star
- 1706 Views
- 1 replies
- 0 likes
- 1706 Views
- 1 replies
- 0 likes
Solved!! Can't check out using Google Home Mini offer
PlanPremiumCountryUnited StatesOperating SystemWindows 10 My Question or IssueI've been trying to redeem my offer to get a Google Home Mini with my renewed subscription. However, when I link my Google account and attempt to check out, each time I cli...
- Plan Premium Country United States Operating System Windows 10 My Question or Issue I've been trying to redeem my offer to get a Google Home Mini with my renewed subscription. However,...
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- Casual Listener
- 2360 Views
- 9 replies
- 8 likes
- 2360 Views
- 9 replies
- 8 likes
Problem with any payment
Hello, today I received a text that I could join the student plan because the verification by SheerID was successful, so I wanted to buy my premium, but I still receive this message: It looks like the trial version has already been activated, which m...
- Hello, today I received a text that I could join the student plan because the verification by SheerID was successful, so I wanted to buy my premium, but I still receive this message:&nbs...
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- Spotify Star
- 419 Views
- 3 replies
- 0 likes
- 419 Views
- 3 replies
- 0 likes
Double charged
I’ve noticed now that I have been double charged for about a year. Originally 9.99 and now at 14.99. I had upgraded to the family plan. Over a year ago and now with my bank app showed that I have paid for the service twice. My fault for not entirely ...
- I’ve noticed now that I have been double charged for about a year. Originally 9.99 and now at 14.99. I had upgraded to the family plan. Over a year ago and now with my bank app showed that I have pai...
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- Spotify Star
- 373 Views
- 3 replies
- 0 likes
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Subscribtion
- 373 Views
- 3 replies
- 0 likes
Superuser Contribution Charged twice a month for one account??/Problem solved
Hi!I've noticed that there is a double payment regarding the Spotify Premium from my bank account. This has started when I first ordered the premium (May 2017) and has been going on ever since, total for 18 months now. Payment has been made on two di...
- Hi! I've noticed that there is a double payment regarding the Spotify Premium from my bank account. This has started when I first ordered the premium (May 2017) and has been going on ever si...
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- Spotify Legend
- 532 Views
- 3 replies
- 0 likes
- 532 Views
- 3 replies
- 0 likes
Cambio piano
PlanPremium familyCountryItaliaDeviceHonor view 10 liteOperating SystemAndroid My Question or IssueDiversi mesi fa avevo attivato il piano premium for students, per poi passare ad uno Family. Però adesso voglio togliermi come membro del family per to...
- Plan Premium family Country Italia Device Honor view 10 lite Operating System Android My Question or Issue Diversi mesi fa avevo attivato il piano premium for students,...
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- Roadie
- 1005 Views
- 1 replies
- 0 likes
- 1005 Views
- 1 replies
- 0 likes
Pagamento
Olá, Estou tentando assinar o plano Premium Duo, mas não estão aceitando minha forma de pagamento, mesmo assim estão cobrando R$10,00. Já cobraram 2 vezes.Gostaria de saber porque isso está acontecendo já que não estão aceitando o pagamento.
- Olá, Estou tentando assinar o plano Premium Duo, mas não estão aceitando minha forma de pagamento, mesmo assim estão cobrando R$10,00. Já cobraram 2 vezes. Gostaria de saber porque iss...
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- Spotify Star
- 258 Views
- 1 replies
- 0 likes
- 258 Views
- 1 replies
- 0 likes