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Hello, what is the contact email to request a change in the account?

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7 Replies

Hey @dfco79,

 

What kind of 'change' would you like to do?

 

Let me know.

MaximSpotify Star
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Spotify defer each payment to 24 installments on the credit card, I want to only defer it to 1 installment each monthly charge

Hey @dfco79,

 

Thanks for your reply.

 

Have you paid for a year of Premium, but now you'd prefer to just pay monthly for a regular subscription?

Let me know.

 

MaximSpotify Star
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Note: I'm not a Spotify employee.

I pay monthly family premium plan, the
problem is that each payment deferred to 24 installments, I want each monthly payment deferred to 1 installment

Can you please provide some more detailed info about what's happening/what you're trying to do?

MaximSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Spotify makes a monthly charge to access the premium plan, that charge is made directly to the credit card, there is no problem, but that monthly payment divides me into 24 payments, I want each monthly payment to be reflected in credit card for 1 payment, not 24 payments. that's why I need the spotify support email for them to make the correction in the monthly payments.

I'd recommend reaching out to Support via one of the below ways. Make sure to include as many details as possible about your issue so the Support team can help you out more efficiently.


Contact form: https://support.spotify.com/contact-spotify-support/
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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