Help Wizard

Step 1


Stop charging me for duo

Stop charging me for duo



Country us


Device samsung


My Question or Issue I was charged for the duo plan  after I had changed it back to premuim several times and want my money back for this extra they're charging me since i dont want nor need there duo plan


1 Reply

Hey @Alextherandom,


Thanks for posting in the Community.


We're sorry to hear you're having issues with the payments for your subscription. Rest assured our customer support team will be happy to assist you in finding a resolution. Here is how to reach out to them. And here is our refund policy just in case. 


Hope this helps,



Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts