Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 89106 Views
- 54 replies
- 5 likes
- 89106 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11188 Views
- 24 replies
- 2 likes
- 11188 Views
- 24 replies
- 2 likes
AT&T doing away with Free Premium: how to keep account & pay on your own?
I got Free premium through AT&T but now AT&T doing away with Free Premium and I want to know how to keep my account &and playlists) & just pay for it on my own? Spotify has no one to talk to. I called AT&T a few times and they don't know how and said...
- I got Free premium through AT&T but now AT&T doing away with Free Premium and I want to know how to keep my account &and playlists) & just pay for it on my own? Spotify...
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- Roadie
- 389 Views
- 1 replies
- 0 likes
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AT&TaT&T endingATT 6-month free trail
- 389 Views
- 1 replies
- 0 likes
Subscription from Tinkoff
PlanPremiumCountryRussiaDeviceNubia RedMagic 5GOperating SystemAndroid 11 My Question or IssueSubscribed with Tinkoff it was promised 3 months of free premium but I didn't get it. They said to contact Spotify support. So how do I get those 3 free mon...
- Plan Premium Country Russia Device Nubia RedMagic 5G Operating System Android 11 My Question or Issue Subscribed with Tinkoff it was promised 3 months of free premium but I d...
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- Roadie
- 529 Views
- 1 replies
- 0 likes
- 529 Views
- 1 replies
- 0 likes
Superuser Contribution me hicieron un cobro de mas en el plan que ya no estoy suscrito
BUENAS TARDES SRES. SPOTIFY PARA PEDIRLES QUE CANCELEN EL PAGO QUE HICE POR EQUIVOCACION YA TENIENDO UN PLAN FAMILIA. COMO PÚEDO HACER PARA PROCEDER CON ESTA SOLICITUD.
- BUENAS TARDES SRES. SPOTIFY PARA PEDIRLES QUE CANCELEN EL PAGO QUE HICE POR EQUIVOCACION YA TENIENDO UN PLAN FAMILIA. COMO PÚEDO HACER PARA PROCEDER CON ESTA SOLICITUD.
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- Spotify Legend
- 563 Views
- 2 replies
- 1 likes
- 563 Views
- 2 replies
- 1 likes
Superuser Contribution Got Charged Twice
PlanCurrently Duo, was Family Plan.CountryHong Kong My Question or IssueSo basically, I changed from Family Plan to Duo because not enough people were using it to make the plan valuable enough to charge that much monthly. So what happened was I got c...
- Plan Currently Duo, was Family Plan. Country Hong Kong My Question or Issue So basically, I changed from Family Plan to Duo because not enough people were using it to make the plan valua...
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- Spotify Legend
- 327 Views
- 1 replies
- 0 likes
- 327 Views
- 1 replies
- 0 likes
Redeem code link not working
Hey guys, recently purchased game pass and received a message to redeem a code for Spotify premium, free for 6 months. After clicking the link on both my Xbox and my phone it sends me to a 404 page, no code to redeem, can I have some help please?
- Hey guys, recently purchased game pass and received a message to redeem a code for Spotify premium, free for 6 months. After clicking the link on both my Xbox and my phone it sends me to a 404 page, ...
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- Roadie
- 443 Views
- 1 replies
- 0 likes
- 443 Views
- 1 replies
- 0 likes
Redeemed an annual gift card and a monthly subscription on same day. Can I cancel the monthly sub?
PlanPremiumCountryUSA My Question or IssueI tried to redeem a gift card for an annual subscription, and set up a monthly subscription. Now it looks like I was charged for the monthly subscription and the gift card was also redeemed. Can I get the mon...
- Plan Premium Country USA My Question or Issue I tried to redeem a gift card for an annual subscription, and set up a monthly subscription. Now it looks like I was charged for the monthly...
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- Spotify Star
- 415 Views
- 1 replies
- 0 likes
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Gift CardsSubscription
- 415 Views
- 1 replies
- 0 likes
Premium card not working
Bought a $30 Spotify Premium card earlier today, tried redeeming the code and kept receiving a message about the code not being valid, despite the fact that I was entering the code exactly as it was shown on the back of the card. This is the second t...
- Bought a $30 Spotify Premium card earlier today, tried redeeming the code and kept receiving a message about the code not being valid, despite the fact that I was entering the code exactly as it was ...
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- Spotify Star
- 447 Views
- 1 replies
- 0 likes
- 447 Views
- 1 replies
- 0 likes
How can I best use spotify family in combination with a home sonos system?
We have spotify family with 3 accounts, 1 for me and 2 for my kids. At home we have a sonos system with my spotify account connected. If i'm travelling or at work and start listening via my spotify app, my sonos system stops playing spotify. How can ...
- We have spotify family with 3 accounts, 1 for me and 2 for my kids. At home we have a sonos system with my spotify account connected. If i'm travelling or at work and start listening via my spotify a...
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- Casual Listener
- 478 Views
- 2 replies
- 0 likes
- 478 Views
- 2 replies
- 0 likes
Superuser Contribution Cancelar renovacion AUTOMÀTICA?
HOLA, hace unos dìas compre sopotify 3 meses por 9 pesos mexicanos. LLEVO DIAS TRATANDO DE CANCELAR LA RENOVACION y no existe nada que me permita cancelarlasolo quiero cancelar la renovacion para que no me cobren los sigueinte mesesya seguì los pasos...
- HOLA, hace unos dìas compre sopotify 3 meses por 9 pesos mexicanos. LLEVO DIAS TRATANDO DE CANCELAR LA RENOVACION y no existe nada que me permita cancelarla solo quiero cancelar ...
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- Moderator
- 52100 Views
- 6 replies
- 1 likes
- 52100 Views
- 6 replies
- 1 likes
Superuser Contribution Offered Premium Gift to Friend - Closed out of Window, Now I Can't Find
Hi!When I was logged into my Spotify app on Android, I was given this offer to gift a friend 2-months free premium. I asked some friends if they wanted it, and while I waited for a reply, I closed out of that window so I could.. y'know, use Spotify.N...
- Hi! When I was logged into my Spotify app on Android, I was given this offer to gift a friend 2-months free premium. I asked some friends if they wanted it, and while I waited for a reply, I close...
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- Casual Listener
- 604 Views
- 2 replies
- 1 likes
- 604 Views
- 2 replies
- 1 likes
Premium Duo stopped working
Me and my wife have had Premium Duo for many years and it has worked perfectly. But as of a couple of months back, it has stopped working. Now, when either one of us is listening and the other one starts listening, we cut each other off. And occasion...
- Me and my wife have had Premium Duo for many years and it has worked perfectly. But as of a couple of months back, it has stopped working. Now, when either one of us is listening and the other one st...
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- Spotify Star
- 671 Views
- 1 replies
- 0 likes
- 671 Views
- 1 replies
- 0 likes
Superuser Contribution Re: Gutschein
Habe das selbe Problem.Habe den Gutschein wie gewohnt im Internet eingelöst, bin dann auf Spotify gegangen und dann War ich trotzdem noch free. Habe den code dann nochmal eingegeben und da stand dass er nicht gültig sei
- Habe das selbe Problem. Habe den Gutschein wie gewohnt im Internet eingelöst, bin dann auf Spotify gegangen und dann War ich trotzdem noch free. Habe den code dann nochmal eingegeben und da stand da...
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- Spotify Legend
- 400 Views
- 2 replies
- 1 likes
- 400 Views
- 2 replies
- 1 likes
Solved!!Superuser Contribution New account created with already taken email
PlanPremium/StudentCountrySweden My Question or IssueI clicked on "forgot your password" and proceed to enter my email address but strangely I received an email but it did also create a new account which I at first did not notice.I then went on and a...
- Plan Premium/Student Country Sweden My Question or Issue I clicked on "forgot your password" and proceed to enter my email address but strangely I received an email but it did also creat...
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- Spotify Legend
- 541 Views
- 1 replies
- 0 likes
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Subscribtion
- 541 Views
- 1 replies
- 0 likes
Superuser Contribution Payment failed- India
Country: India Devices: Samsung Galaxy A70, Windows PCs running Windows 8.1 and Windows 10 Hello. I currently have a 3-month premium plan that expires on Dec. 1, 2021.For some days now, I have been trying to use the subscribe option to enable monthly...
- Country: India Devices: Samsung Galaxy A70, Windows PCs running Windows 8.1 and Windows 10 Hello. I currently have a 3-month premium plan that expires on Dec. 1, 2021. For...
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- Spotify Legend
- 5222 Views
- 18 replies
- 2 likes
- 5222 Views
- 18 replies
- 2 likes
Superuser Contribution Not able to change plan in India
PlanCurrent plan is premium 199/monthCountryIndiaDeviceOnePlus 8TOperating SystemAndroid 11 My Question or IssueI had the monthly subscription of 199/month in India. Now based on the new RBI guidelines, banks have stopped recurring payments. So I tho...
- Plan Current plan is premium 199/month Country India Device OnePlus 8T Operating System Android 11 My Question or Issue I had the monthly subscription of 199/month in India. ...
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- Spotify Legend
- 915 Views
- 3 replies
- 0 likes
- 915 Views
- 3 replies
- 0 likes
Superuser Contribution Payment
PlanPremiumCountryRussiaHi, I haven't used this account for a long time and I didn't even know that my card was tied to it. It turned out that for a long time, a subscription for two accounts has been paid from my card, although I have been using a n...
- Plan Premium Country Russia Hi, I haven't used this account for a long time and I didn't even know that my card was tied to it. It turned out that for a long time, a subscription for tw...
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- Moderator
- 318 Views
- 1 replies
- 0 likes
- 318 Views
- 1 replies
- 0 likes
Will a spotify premium gift card purchased in the USA work for Germany?
Hello I live on the USA & have a penpal from Germany whom I became very close with. I want to buy her a month subscription for spotify. Will the code from a spotify gift card I buy in the USA work for her? If no how can I get her a Germany spotify pr...
- Hello I live on the USA & have a penpal from Germany whom I became very close with. I want to buy her a month subscription for spotify. Will the code from a spotify gift card I buy in the USA wor...
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- Spotify Star
- 536 Views
- 1 replies
- 0 likes
- 536 Views
- 1 replies
- 0 likes
Superuser Contribution Cant redeem google mini
PlanPremiumCountryCanadaDevicesamsung S8Operating SystemAndroid My Question or IssueI got the email regarding redeeming my google mini but every time i click the link i get redirected to a page to change my substription to the family package. I have ...
- Plan Premium Country Canada Device samsung S8 Operating System Android My Question or Issue I got the email regarding redeeming my google mini but every time i click the link i get red...
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- Spotify Legend
- 359 Views
- 3 replies
- 0 likes
- 359 Views
- 3 replies
- 0 likes
Solved!! After changing payment method my account was downgraded from family to single
Hey everyone as subject says I had to change my payment method due to getting a new card and my plan got downgraded if I change it back to family can the users who already made an account with me get back into their accounts as well? Or will they hav...
- Hey everyone as subject says I had to change my payment method due to getting a new card and my plan got downgraded if I change it back to family can the users who already made an account with me get...
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- Spotify Star
- 719 Views
- 3 replies
- 0 likes
- 719 Views
- 3 replies
- 0 likes
Superuser Contribution "Payment Failed" With No Solution?
PlanFree/Premium (trying to get premium)Country USADevice(iPhone 8, PC)Operating System(iOS 10, Windows 10,etc.) My Question or Issue Hi. I've been trying to get the deal for Spotify Premium for $0.99, and it always says, "Payment failed. Try again, ...
- Plan Free/Premium (trying to get premium) Country USA Device (iPhone 8, PC) Operating System (iOS 10, Windows 10,etc.) My Question or Issue Hi. I've been trying to get th...
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- Moderator
- 549 Views
- 3 replies
- 1 likes
- 549 Views
- 3 replies
- 1 likes