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Inquiries on promotion premium

Inquiries on promotion premium

My Question or Issue

I just received notification regarding the  3 months of Premium for RM15.90 with mobile. I'm new and not subscribe to any premium offer yet.

1) The promotion will end by end of this month, thus if I subscribe during the promotion period then I won't be charged for 3 months straight?

2) Am I still eligible for the 1 month free, thus the premium would be 3 + 1 right only if am eligible?

3) After 3 months, I'll be charged RM15.90/month?

Reply
7 Replies

Hey @apai_, thanks for reaching out to the Community!

Can you let me know your country of residence, so I can take a closer look at those questions? 

 

Keep me posted!

Billy-JSpotify Star
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I'm staying in Malaysia. hope this might help you. thankss

Hey @apai_,

 

Thanks for confirming! 

 

I’ll be happy to answer your questions. 

When you subscribe to this offer, you will pay   RM15.90 for 3 months. So, you would pay RM15.90 today for example, but you won’t be charged until 3 months after today. 

 

If you subscribe today, you would only get the 3 month offer, not the standard 1 month. This offer ends 29 March 2021.

 

And for the last question, yes that’s correct. After 3 months you will be charged at the regular subscription rate. There’s more info on this offer here, as well as the available plans.

 

Hope this helps! 

 

 

 

Billy-JSpotify Star
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Thanks for the replies.

To conclude it, I would be charged RM15.90 for 3 months then in the 4th month I'll be charged regular subscription rate?

What's the meaning of regular subscription rate? How much the rate?

I've read the post but couldn't understand much

Hey @apai_,

 

Sorry for any confusion!

Yes, correct. The 4th month, you’ll pay RM15.90. The regular subscription rate means the standard price for Premium, which is RM15.90 🙂

 

Let me know if you have any more questions or have any more concerns! 

Billy-JSpotify Star
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I get it, Rm15.90 is monthly standard price for Premium?

Thanks Billy

Hey @apai_,

 

Yes correct! 

You’re welcome. If you need help or have any more questions, don’t hesitate to reach back out, and I’ll be glad to take a look.

 

Have a great day!

Billy-JSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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