Student Discount

[Welih]

I send my school card for student discount and they didn't accept it for some reason. But I have been wating for my money to be given for 1 week and they still didn't return the money. and they refuce to belive that i'm a student at Nevşehir Univercity.

[Jacob]

Hey @Welih, welcome to the Spotify Community!

If you believe you're eligible for a refund, all you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂