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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
70449 Views
19 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134318 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
72871 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
256201 Views
156 replies
13 likes
Hi guys, I was signing up for the student discount but then I had cancel it after already putting my card details (I told it would be okay since it stated it wouldn't charge me before I verified everything?) But um, it still charged me the 3,49€ of t...
Hi guys, I was signing up for the student discount but then I had cancel it after already putting my card details (I told it would be okay since it stated it wouldn't charge me before I verified ever...
Spotify Star
388 Views
1 replies
0 likes
So, I want to pay through mobile because it's the only choice i could use. So i loade my mobile with 140php so that i could pay 1month subscription of premium which is jist 129php. But whenever i try to pay, it ends up saying that my credit is insuff...
So, I want to pay through mobile because it's the only choice i could use. So i loade my mobile with 140php so that i could pay 1month subscription of premium which is jist 129php. But whenever i try...
216 Views
0 replies
0 likes
When is the summer promotion of 3 months of Premium for $0.99 going to come out this year?
When is the summer promotion of 3 months of Premium for $0.99 going to come out this year?
Spotify Star
290 Views
1 replies
0 likes
Hi, I started a 1month free trial a couple of days ago, just checked my bank and they have charged me £9.99?
Hi, I started a 1month free trial a couple of days ago, just checked my bank and they have charged me £9.99?
227 Views
0 replies
0 likes
I cannot pay. İts not working. But if I try to pay, every time it get a commission fee.. 2 times 2.5$ usd, 2 times 0.57$ usd. Totally: 6$ usd..but still i couldn't get a premium..From: TurkeyAnd sorry for my bad english
I cannot pay. İts not working. But if I try to pay, every time it get a commission fee.. 2 times 2.5$ usd, 2 times 0.57$ usd. Totally: 6$ usd.. but still i couldn't get a premium.. From: Turkey An...
402 Views
0 replies
0 likes
Hola.Llevo días intentanto pagar con una tarjeta visa y la página no me lo permite. Siempre sale con que "Ups tu tarjeta está teniendo un mal día". Y no creo que tenga ni remotamente un mal día. Pago Netflix, Steam, Origin, Battle.net y Amazon sin ni...
Hola. Llevo días intentanto pagar con una tarjeta visa y la página no me lo permite. Siempre sale con que "Ups tu tarjeta está teniendo un mal día". Y no creo que tenga ni remotamente un mal día. Pa...
Casual Listener
1809 Views
3 replies
0 likes
I logged in to my spotify account to Update my payment. I made the transaction (first 2) on my cellphone and the internet keeps going down so i have to refresh the page over again. I got pissed off so i went to my laptop and re_enter my payment again...
I logged in to my spotify account to Update my payment. I made the transaction (first 2) on my cellphone and the internet keeps going down so i have to refresh the page over again. I got pissed off s...
Spotify Star
537 Views
1 replies
0 likes
I keep trying to press the cancel button before the trial is up, but nothing is happening
I keep trying to press the cancel button before the trial is up, but nothing is happening😡
Spotify Star
484 Views
1 replies
0 likes
Buenas noches. Yo iba a inscribirme a la oferta de spotify para estudiantes y según Spotify no me harían ningún tipo de cargo en mi tarjeta de crédito hasta que finalizara el proceso, pero ahora no quiero esa promoción (no subí ningún archivo a Sheer...
Buenas noches. Yo iba a inscribirme a la oferta de spotify para estudiantes y según Spotify no me harían ningún tipo de cargo en mi tarjeta de crédito hasta que finalizara el proceso, pero a...
193 Views
0 replies
0 likes
I had to update my payment information but since I'm no longer a student it wouldn't allow me to do it because I had not college to put in and there is no option to change to a normal premium account. I now paid for the $120 year premium membership a...
I had to update my payment information but since I'm no longer a student it wouldn't allow me to do it because I had not college to put in and there is no option to change to a normal premium account...
205 Views
0 replies
0 likes
I'm almost giving up on Spotify.I already changed the browser, I already changed my computer ....Not a form of service or Spotify has, I believe another colleague can not help me.
I'm almost giving up on Spotify. I already changed the browser, I already changed my computer .... Not a form of service or Spotify has, I believe another colleague can not help me.
225 Views
0 replies
0 likes
Hi, I'm Amos from Italy,I activated the Premium Student subscription, the amount of 4,99 Euros was charged but my subscription has not been activated, what can I do?
Hi, I'm Amos from Italy, I activated the Premium Student subscription, the amount of 4,99 Euros was charged but my subscription has not been activated, what can I do?
Casual Listener
392 Views
3 replies
0 likes
Mi premium para universitarios no se activa porque no me llega ningún correo de confirmación, pero ya me cobraron primero con mi Facebook y después con una cuenta independiente. Que hago?
Mi premium para universitarios no se activa porque no me llega ningún correo de confirmación, pero ya me cobraron primero con mi Facebook y después con una cuenta independiente. Que hago?
183 Views
0 replies
0 likes
Hey spotify premium I would like you to know that I am not happy with your app and website. To be honest I am a old customer and before I remember paying for spotify premium with a itunes card. But now you have to pay with a credit card, I very mad b...
Hey spotify premium I would like you to know that I am not happy with your app and website. To be honest I am a old customer and before I remember paying for spotify premium with a itunes card. But n...
216 Views
0 replies
0 likes
El problema es que me cobraron el Spotify pero me sigue saliendo que no tengo premiumComo puedo solucionar esto
El problema es que me cobraron el Spotify pero me sigue saliendo que no tengo premium Como puedo solucionar esto
Casual Listener
487 Views
2 replies
0 likes
I upgraded to premium and then applied a gift card for $60, but I was still charged $10. I don't know how to check if my gift card was applied or not or how to fix it.
I upgraded to premium and then applied a gift card for $60, but I was still charged $10. I don't know how to check if my gift card was applied or not or how to fix it.
Roadie
276 Views
1 replies
0 likes
If I sign up for premium, then download a bunch of songs on an SD card, then cancel my premium service. Would I still have all those songs saved and able to play with many devices (some of which don't have spotify)
If I sign up for premium, then download a bunch of songs on an SD card, then cancel my premium service. Would I still have all those songs saved and able to play with many devices (some of which don'...
Spotify Star
254 Views
1 replies
0 likes
I subscribed for a free trial and then was charged $4.99. Why is that if I have 30 days free?
I subscribed for a free trial and then was charged $4.99. Why is that if I have 30 days free?
217 Views
0 replies
0 likes
Need help urgently, just cancelled my premium account but still been charged for it? I've just changed to student 50% off so I get it for £4.99 instead of £9.99. Will I get the £9.99 back or not? Or will my £4.99 just carry on from when it renews?
Need help urgently, just cancelled my premium account but still been charged for it? I've just changed to student 50% off so I get it for £4.99 instead of £9.99. Will I get the £9.99 back or not? Or ...
209 Views
0 replies
0 likes
I want to get into my family's Premium Mode. And even if I live in the same address, and typing the same address, I get a message from Spotify saying that it is not possible to connect because "we do not live in the same address". What should I do?
I want to get into my family's Premium Mode. And even if I live in the same address, and typing the same address, I get a message from Spotify saying that it is not possible to connect because "we do...
292 Views
0 replies
0 likes
