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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67691 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132813 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68640 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251682 Views
155 replies
13 likes
Hey spotify premium I would like you to know that I am not happy with your app and website. To be honest I am a old customer and before I remember paying for spotify premium with a itunes card. But now you have to pay with a credit card, I very mad b...
Hey spotify premium I would like you to know that I am not happy with your app and website. To be honest I am a old customer and before I remember paying for spotify premium with a itunes card. But n...
212 Views
0 replies
0 likes
El problema es que me cobraron el Spotify pero me sigue saliendo que no tengo premiumComo puedo solucionar esto
El problema es que me cobraron el Spotify pero me sigue saliendo que no tengo premium Como puedo solucionar esto
Casual Listener
481 Views
2 replies
0 likes
I upgraded to premium and then applied a gift card for $60, but I was still charged $10. I don't know how to check if my gift card was applied or not or how to fix it.
I upgraded to premium and then applied a gift card for $60, but I was still charged $10. I don't know how to check if my gift card was applied or not or how to fix it.
Roadie
267 Views
1 replies
0 likes
If I sign up for premium, then download a bunch of songs on an SD card, then cancel my premium service. Would I still have all those songs saved and able to play with many devices (some of which don't have spotify)
If I sign up for premium, then download a bunch of songs on an SD card, then cancel my premium service. Would I still have all those songs saved and able to play with many devices (some of which don'...
Spotify Star
246 Views
1 replies
0 likes
I subscribed for a free trial and then was charged $4.99. Why is that if I have 30 days free?
I subscribed for a free trial and then was charged $4.99. Why is that if I have 30 days free?
214 Views
0 replies
0 likes
Need help urgently, just cancelled my premium account but still been charged for it? I've just changed to student 50% off so I get it for £4.99 instead of £9.99. Will I get the £9.99 back or not? Or will my £4.99 just carry on from when it renews?
Need help urgently, just cancelled my premium account but still been charged for it? I've just changed to student 50% off so I get it for £4.99 instead of £9.99. Will I get the £9.99 back or not? Or ...
205 Views
0 replies
0 likes
I want to get into my family's Premium Mode. And even if I live in the same address, and typing the same address, I get a message from Spotify saying that it is not possible to connect because "we do not live in the same address". What should I do?
I want to get into my family's Premium Mode. And even if I live in the same address, and typing the same address, I get a message from Spotify saying that it is not possible to connect because "we do...
290 Views
0 replies
0 likes
I tried looking at the student discount to see if it works for high school students, it doesn't. But it took my money and I never got premium. And yes I've checked my bank account and the money isn't on hold it is gone. And now I don't have enough mo...
I tried looking at the student discount to see if it works for high school students, it doesn't. But it took my money and I never got premium. And yes I've checked my bank account and the money isn't...
Spotify Star
284 Views
1 replies
0 likes
I bought premium for students, but still dont have the offer & money deducted from credit card. What can I do or how do I cancel subscription?
I bought premium for students, but still dont have the offer & money deducted from credit card. What can I do or how do I cancel subscription?
Spotify Star
219 Views
1 replies
0 likes
I try to subscribe to premium for 30 days free and I put all the spaces and put me a message the my card is not validated
I try to subscribe to premium for 30 days free and I put all the spaces and put me a message the my card is not validated
Spotify Star
219 Views
1 replies
0 likes
I'm fed up with Spotify.. trying to deactivate premium and it won't ****** let me.. anyone know how to fix the problem .. thank you
I'm fed up with Spotify.. trying to deactivate premium and it won't ****** let me.. anyone know how to fix the problem .. thank you
Spotify Star
255 Views
1 replies
0 likes
I signed up and have started my premiun account. Now it shows that I am logged in but I can't seem to find the music. I just keep getting ads to upgrade to premium family. Is there a video that walks you through how to use Spotify? It seems pretty us...
I signed up and have started my premiun account. Now it shows that I am logged in but I can't seem to find the music. I just keep getting ads to upgrade to premium family. Is there a video that walks...
Spotify Star
298 Views
1 replies
0 likes
i made the payment for premium subscription and got a feedback message from my bank saying that spotify charged the fee but still my account is showing as free membership
i made the payment for premium subscription and got a feedback message from my bank saying that spotify charged the fee but still my account is showing as free membership
Casual Listener
526 Views
5 replies
1 likes
Difirieron el pago a 12 meses sin mi autorizacion, necesito que solucionen este inconveniente tan desagradable
Difirieron el pago a 12 meses sin mi autorizacion, necesito que solucionen este inconveniente tan desagradable
410 Views
0 replies
0 likes
Hello, Why is the payment for students different from the premium? i want to get a students deal on my account but the paymant is only visa/mastercard.i don't want any of that.premiumstudents andif i click on get premium.. wich is 4,99 monthly more, ...
Hello, Why is the payment for students different from the premium? i want to get a students deal on my account but the paymant is only visa/mastercard. i don't want any of that. premium s...
Spotify Star
726 Views
3 replies
0 likes
Hi all, and soz if this been asked earlier. I want to try the 3 months 'free' headspace promotion, but i get sent to a link where i need to fill my CC details. I'm an existing Premium user. Does this mean I'll get charged immediately or? Kind regards...
Hi all, and soz if this been asked earlier. I want to try the 3 months 'free' headspace promotion, but i get sent to a link where i need to fill my CC details. I'm an existing Premium user. Does this...
Spotify Star
789 Views
5 replies
0 likes
Preciso de ajuda,ja faz uma semana que paguei o boleto para o premiun ,mas até hoje não veio.Recebi o boleto confirmando o pagamento mas ainta aparece que eu sou conta Free
Preciso de ajuda,ja faz uma semana que paguei o boleto para o premiun ,mas até hoje não veio.Recebi o boleto confirmando o pagamento mas ainta aparece que eu sou conta Free
154 Views
0 replies
0 likes
About a month or two ago I changed my visa card and as recently as my Spotify Premium bill didn't go through I tried to update my payment information to no avail. I cancelled my Spotify Premium and upgrade to to Spotify Premium again as I thought tha...
About a month or two ago I changed my visa card and as recently as my Spotify Premium bill didn't go through I tried to update my payment information to no avail. I cancelled my Spotify Premium and u...
218 Views
0 replies
0 likes
why can i not get spotify away from my internet connection. Thought one could
why can i not get spotify away from my internet connection. Thought one could
Spotify Star
262 Views
1 replies
0 likes
Paying Premium with airtime load (Smart Telco, Globe Telco) isn't listed? Why is that?
Paying Premium with airtime load (Smart Telco, Globe Telco) isn't listed? Why is that?
Spotify Star
556 Views
1 replies
0 likes
