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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132229 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66903 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
249201 Views
154 replies
13 likes
Difirieron el pago a 12 meses sin mi autorizacion, necesito que solucionen este inconveniente tan desagradable
Difirieron el pago a 12 meses sin mi autorizacion, necesito que solucionen este inconveniente tan desagradable
406 Views
0 replies
0 likes
Hello, Why is the payment for students different from the premium? i want to get a students deal on my account but the paymant is only visa/mastercard.i don't want any of that.premiumstudents andif i click on get premium.. wich is 4,99 monthly more, ...
Hello, Why is the payment for students different from the premium? i want to get a students deal on my account but the paymant is only visa/mastercard. i don't want any of that. premium s...
Spotify Star
716 Views
3 replies
0 likes
Hi all, and soz if this been asked earlier. I want to try the 3 months 'free' headspace promotion, but i get sent to a link where i need to fill my CC details. I'm an existing Premium user. Does this mean I'll get charged immediately or? Kind regards...
Hi all, and soz if this been asked earlier. I want to try the 3 months 'free' headspace promotion, but i get sent to a link where i need to fill my CC details. I'm an existing Premium user. Does this...
Spotify Star
780 Views
5 replies
0 likes
Preciso de ajuda,ja faz uma semana que paguei o boleto para o premiun ,mas até hoje não veio.Recebi o boleto confirmando o pagamento mas ainta aparece que eu sou conta Free
Preciso de ajuda,ja faz uma semana que paguei o boleto para o premiun ,mas até hoje não veio.Recebi o boleto confirmando o pagamento mas ainta aparece que eu sou conta Free
150 Views
0 replies
0 likes
About a month or two ago I changed my visa card and as recently as my Spotify Premium bill didn't go through I tried to update my payment information to no avail. I cancelled my Spotify Premium and upgrade to to Spotify Premium again as I thought tha...
About a month or two ago I changed my visa card and as recently as my Spotify Premium bill didn't go through I tried to update my payment information to no avail. I cancelled my Spotify Premium and u...
211 Views
0 replies
0 likes
why can i not get spotify away from my internet connection. Thought one could
why can i not get spotify away from my internet connection. Thought one could
Spotify Star
252 Views
1 replies
0 likes
Paying Premium with airtime load (Smart Telco, Globe Telco) isn't listed? Why is that?
Paying Premium with airtime load (Smart Telco, Globe Telco) isn't listed? Why is that?
Spotify Star
542 Views
1 replies
0 likes
what a **bleep**?????que merda é essa?Eu fiz a inclusão de dados do meu cartão eassim mesmo diz que estou no spotfy free e que devo fazer o premium.Daí voupara o premium e diz que já tenho conta...ou seja uma desgraça...
what a **bleep**?????que merda é essa?Eu fiz a inclusão de dados do meu cartão e assim mesmo diz que estou no spotfy free e que devo fazer o premium.Daí vou para o premium e diz que já tenho conta....
200 Views
0 replies
0 likes
Hi, Yesterday I received a message that my payment has been declined. However it is my mobile provider who pays the bill, not myself (it is included as part of my monthly phone bill) south there shouldn't be this problem?
Hi, Yesterday I received a message that my payment has been declined. However it is my mobile provider who pays the bill, not myself (it is included as part of my monthly phone bill) s...
Spotify Star
286 Views
1 replies
0 likes
I've used Spotify premium for years and just downloaded it on my new phone. I recently changed my facebook password and I'm unable to log in unless it's via facebook, which usually I don't have to do. My account keeps saying I need to upgrade but I j...
I've used Spotify premium for years and just downloaded it on my new phone. I recently changed my facebook password and I'm unable to log in unless it's via facebook, which usually I don't have to do...
Spotify Star
265 Views
2 replies
0 likes
I just subscribed to have premium account, I already received na e-mail with the bill.But when I log in, I still cant choose the songs. When I click in settings, it atilo does appear: Account: Free. Why my phone doesnt get updated??
I just subscribed to have premium account, I already received na e-mail with the bill. But when I log in, I still cant choose the songs. When I click in settings, it atilo does appear: Account: Free...
Casual Listener
335 Views
2 replies
0 likes
Have the same problem! I can't choose songs and always stands there I should get premium! Had paid 30 minutes for a month and entered the code. I received an e-mail. Does't go anyway! There always came “advertisement“
Have the same problem! I can't choose songs and always stands there I should get premium! Had paid 30 minutes for a month and entered the code. I received an e-mail. Does't go anyway! There always ca...
217 Views
0 replies
0 likes
Same happened to me! I just got a free trial but it does not update!!!!
Same happened to me! I just got a free trial but it does not update!!!!
Community Legend
290 Views
1 replies
0 likes
Got a new iPhone 7 a few days ago and since then it says I no longer have premium. How come? Spotify have charged me this month so I have payed for premium!
Got a new iPhone 7 a few days ago and since then it says I no longer have premium. How come? Spotify have charged me this month so I have payed for premium!
Spotify Star
249 Views
1 replies
0 likes
So i pay monthly for premium which works on my laptop but i still get ads and can't download on my ipad or mobile?All via the same log in.How do i get the premium to sync across the three devices?H x
So i pay monthly for premium which works on my laptop but i still get ads and can't download on my ipad or mobile? All via the same log in. How do i get the premium to sync across the three dev...
Spotify Star
378 Views
2 replies
0 likes
I've got the same problem. Still don't have Premium but has been charged.
I've got the same problem. Still don't have Premium but has been charged.
Regular
374 Views
4 replies
0 likes
I cancelled my subscription 3 days before it was due to be taken out, I struggled to do so on the app as there is no option to do it, so I logged onto the desktop site and cancelled it, but Spotify have still taken £9.99. HOW DO I CANCEL THIS AND GET...
I cancelled my subscription 3 days before it was due to be taken out, I struggled to do so on the app as there is no option to do it, so I logged onto the desktop site and cancelled it, but Spotify h...
Community Legend
230 Views
1 replies
0 likes
I have the same problem, I am getting a charge every month but my account says "free". i have checked twice and no receipt is on my inbox or spam. No other accounts according to your manual.How can I stop receiving this charge (or get the premium acc...
I have the same problem, I am getting a charge every month but my account says "free". i have checked twice and no receipt is on my inbox or spam. No other accounts according to your manu...
Community Legend
258 Views
1 replies
0 likes
Hey all, So I've been reading up about downgrading my subscription and I'm still a little unsure as to how it works with the offline availability of my music. I'm going to pay for my month's worth of premium subscription coming up shortly. After that...
Hey all, So I've been reading up about downgrading my subscription and I'm still a little unsure as to how it works with the offline availability of my music. I'm going to pay for my month's...
Community Legend
232 Views
1 replies
0 likes
Hello!I got charged twice a month, for two months now.How I can fix it?Thank you
Hello! I got charged twice a month, for two months now. How I can fix it? Thank you
Community Legend
220 Views
1 replies
0 likes
