Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 114342 Views
- 72 replies
- 9 likes
- 114342 Views
- 72 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13815 Views
- 27 replies
- 2 likes
- 13815 Views
- 27 replies
- 2 likes
so my paypal (bankaccount) has been charged for a subscription im ment to get free and i want to be
ive got the optus recipe to prove ive got free subscription and yet my account was charged this is poor service standardsand want my money reimbursed to my paypal asap thanks this is rediclous
- ive got the optus recipe to prove ive got free subscription and yet my account was charged this is poor service standardsand want my money reimbursed to my paypal asap thanks this is rediclous
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- Spotify Star
- 183 Views
- 1 replies
- 0 likes
- 183 Views
- 1 replies
- 0 likes
Premium paused after 2 days i paid it
Hello. On 12.04.2017 i bought and activated a spotify gift card for 10€. 2 days later (14.04-15.04) i get an e-mail that my spotify sub is paused and it want to pay for it. Spotify, are you trying to rob me? Explain me pls **bleep**
- Hello. On 12.04.2017 i bought and activated a spotify gift card for 10€. 2 days later (14.04-15.04) i get an e-mail that my spotify sub is paused and it want to pay for it. Spotify, are you trying to...
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- Spotify Star
- 155 Views
- 1 replies
- 0 likes
- 155 Views
- 1 replies
- 0 likes
9,99 € paid although Student Disount activated
Hello,so I did the three-month-Premium-trial for 0,99 € from december to march and kept Premium. Last month I registered for Unidays and the Student Discount. However, although in my account it says I'm using the Student Discount, I still pay 9,99 € ...
- Hello, so I did the three-month-Premium-trial for 0,99 € from december to march and kept Premium. Last month I registered for Unidays and the Student Discount. However, although in my account it say...
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- Spotify Star
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
Premium trail doesn't work after 4 days
HiStarted my premium trail few days ago and Spotify doesn't let me choose songs anymore - just shufflesFrustrating
- Hi Started my premium trail few days ago and Spotify doesn't let me choose songs anymore - just shuffles Frustrating
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- Spotify Star
- 151 Views
- 1 replies
- 0 likes
- 151 Views
- 1 replies
- 0 likes
I need my refund back
I cancelled my service yesterday and now you charged me 10.26 and I need my money back ASAP
- I cancelled my service yesterday and now you charged me 10.26 and I need my money back ASAP
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- Spotify Star
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
付費問題
我在2/8繳了月付的148，3/16再次繳了月付148，那應該期限要到4/16，可是我這幾天又收到繳費通知，今天我又去繳了148，可是程式顯示我的使用期限只到4/16，為甚麼繳費繳了三個月只能用兩個月?
- 我在2/8繳了月付的148，3/16再次繳了月付148，那應該期限要到4/16，可是我這幾天又收到繳費通知，今天我又去繳了148，可是程式顯示我的使用期限只到4/16，為甚麼繳費繳了三個月只能用兩個月?
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- 156 Views
- 0 replies
- 0 likes
- 156 Views
- 0 replies
- 0 likes
Superuser Contribution Swapping Countries only allowed Premium Family...
Hey Guys, I've just moved from Aussie to NZ and I am now trying to swap my payment details over to my NZ bank. I've been going through the normal steps of swapping payment details and country (not the first time I have done this) but all it is allowi...
- Hey Guys, I've just moved from Aussie to NZ and I am now trying to swap my payment details over to my NZ bank. I've been going through the normal steps of swapping payment details a...
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- Casual Listener
- 447 Views
- 2 replies
- 0 likes
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Premium
- 447 Views
- 2 replies
- 0 likes
Superuser Contribution Forma de pagamento
Por que não consigo alterar forma de pagamento tendo plano Família? Quero mudar o cartão de crédito, porém o site diz que não está habilitado a alteração.
- Por que não consigo alterar forma de pagamento tendo plano Família? Quero mudar o cartão de crédito, porém o site diz que não está habilitado a alteração.
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- Moderator
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
Payment problems
Hi, i got some payment problems, wont accept any cards i try to put in the "upgrade" page. Im from Finland and i have tryed 2 different cards (OP bank) and one virtual mastercard and all 3 gives same error "bank?? has and bad day bla bla bla try agai...
- Hi, i got some payment problems, wont accept any cards i try to put in the "upgrade" page. Im from Finland and i have tryed 2 different cards (OP bank) and one virtual mastercard and all 3 g...
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- Community Legend
- 530 Views
- 6 replies
- 0 likes
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AccountSubscription
- 530 Views
- 6 replies
- 0 likes
Superuser Contribution Premium etkinlesmiyor
Vodafone 3 aylik tarife ile premium uyesiyim ama aktive ettigim halde yine beni free kullaniciya dusuruyor hesap ne yapmaliyim. Turkiye kullanicilari yardim.
- Vodafone 3 aylik tarife ile premium uyesiyim ama aktive ettigim halde yine beni free kullaniciya dusuruyor hesap ne yapmaliyim. Turkiye kullanicilari yardim.
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- Moderator
- 1061 Views
- 1 replies
- 0 likes
- 1061 Views
- 1 replies
- 0 likes
Superuser Contribution change payment information
Hello, I've tried to change my country settings, because I moved to austria, but every time I try to change the payment information things get mixed up. I would like to use my paypal account, because I don't have a credit card, but when I enter my ba...
- Hello, I've tried to change my country settings, because I moved to austria, but every time I try to change the payment information things get mixed up. I would like to use my paypal account, because...
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- Casual Listener
- 1665 Views
- 4 replies
- 0 likes
- 1665 Views
- 4 replies
- 0 likes
Superuser Contribution Betaling premium
Heijeg har hatt Spotify free, og skal nå over på premium. Får bare feilmelding når jeg skal legge inn kortet?? Forslag? Beate Forsaa
- Hei jeg har hatt Spotify free, og skal nå over på premium. Får bare feilmelding når jeg skal legge inn kortet?? Forslag? Beate Forsaa
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- Moderator
- 1874 Views
- 1 replies
- 0 likes
- 1874 Views
- 1 replies
- 0 likes
Superuser Contribution Pagamento
Eu efetuei o pagamento hj a tarde, por volta das 3/4hrs da tarde fiz por boleto bancário, e ate agora nao estou com o Spotify premium.É normal essa demora ?
- Eu efetuei o pagamento hj a tarde, por volta das 3/4hrs da tarde fiz por boleto bancário, e ate agora nao estou com o Spotify premium. É normal essa demora ?
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- Moderator
- 190 Views
- 1 replies
- 0 likes
- 190 Views
- 1 replies
- 0 likes
Superuser Contribution subscription date format
Please put dates in European accounts in the European date format. I just cancelled my premium subcription with the date format: 4/12/2017. But I knew this subcription was renewing this month of April. If I hadn't kept track of it this time it would ...
- Please put dates in European accounts in the European date format. I just cancelled my premium subcription with the date format: 4/12/2017. But I knew this subcription was renewing this month of Apri...
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- Moderator
- 1108 Views
- 1 replies
- 3 likes
- 1108 Views
- 1 replies
- 3 likes
Solved!! Premium account on iphone doesnt work
Hello !I have a spotify premium account for sometime now, but on my iphone when i open spotify it says free, and all of my playlists are gone, i am using my facebook credentials... However onn spotify.com on my desktop it says i have the spotify prem...
- Hello ! I have a spotify premium account for sometime now, but on my iphone when i open spotify it says free, and all of my playlists are gone, i am using my facebook credentials... However o...
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- Casual Listener
- 311 Views
- 2 replies
- 0 likes
- 311 Views
- 2 replies
- 0 likes
Charged for 2 accounts
So i accidentally choose the Student account without realizing it wasnt the premium account when it asked for my student so i went back n got the premium account. Buuut when i checked my bank account i for some reason still got charged the student pr...
- So i accidentally choose the Student account without realizing it wasnt the premium account when it asked for my student so i went back n got the premium account. Buuut when i checked my bank account...
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- Spotify Star
- 153 Views
- 1 replies
- 0 likes
- 153 Views
- 1 replies
- 0 likes
No subscription
I just payed the spotify premium but it continue free, how can i change into premuim my account
- I just payed the spotify premium but it continue free, how can i change into premuim my account
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- Spotify Star
- 175 Views
- 1 replies
- 0 likes
- 175 Views
- 1 replies
- 0 likes
Superuser Contribution Premium
Hey I want to get a premium membership as a student it says i have to pay 4.99 for 12 months does that mean I have to pay 60 dollars up front or do i have to be commited for that much time?
- Hey I want to get a premium membership as a student it says i have to pay 4.99 for 12 months does that mean I have to pay 60 dollars up front or do i have to be commited for that much time?
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- Roadie
- 223 Views
- 1 replies
- 0 likes
- 223 Views
- 1 replies
- 0 likes
Superuser Contribution Problema con el pago
Compre el paquete de 3 meses por $43.000 pero en la tarjeta cobraron más.
- Compre el paquete de 3 meses por $43.000 pero en la tarjeta cobraron más.
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- Roadie
- 355 Views
- 3 replies
- 0 likes
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Help
- 355 Views
- 3 replies
- 0 likes
premium payment
I received a message that my premium payment failed and to update my payment information, but when i click on update i keep getting screen that says "cant reach this page"?? any suggestions?
- I received a message that my premium payment failed and to update my payment information, but when i click on update i keep getting screen that says "cant reach this page"?? any suggestions?
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- Spotify Star
- 182 Views
- 1 replies
- 0 likes
- 182 Views
- 1 replies
- 0 likes