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Spotify System.

Spotify System.

It is a simple and usefull app, with a terrible client service. I am trying to reach payment inforamation (I don't know if I am beeing charged) in the website, trough telefone (doesn't exist this kind of service) and none of them are avaiable. It's a huge waste of time trying to solve your problems with Spotify

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7 Replies

Hello there @FernandodeOliCa

Im sorry to hear you've had trouble finding your account info. Let's get this figured out. Try this link. That should get you rolling again!





Like my post and accept as a solution if I've been helpful!

Just livin' it up in the USA!

DISCLAIMER: I do not work for Spotify. I just enjoy helping people solve their problems and get back to the music!

Old same problem

Right now we're doing some system maintenance, so you are not able to manage your subscription or update your payment details. Please check back a little later or contact customer support.

Alright, @FernandodeOliCa

What is your device, operating system, and browser? I'll get the support staff to check under the hood. 🙂





Like my post and accept as a solution if I've been helpful!

Just livin' it up in the USA!

DISCLAIMER: I do not work for Spotify. I just enjoy helping people solve their problems and get back to the music!

I have tried at my Dell notebook and iPhone without success.

Ok, it works fine on my iPhone, but I'll check with the staff




Like my post and accept as a solution if I've been helpful!

Just livin' it up in the USA!

DISCLAIMER: I do not work for Spotify. I just enjoy helping people solve their problems and get back to the music!

Thanks

Hey! @FernandodeOliCa,

Could you try it in a private/incognito window?





Like my post and accept as a solution if I've been helpful!

Just livin' it up in the USA!

DISCLAIMER: I do not work for Spotify. I just enjoy helping people solve their problems and get back to the music!

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