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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73044 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136248 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77483 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
262698 Views
157 replies
13 likes
I'm from Turkey and I'm charged TL 14.49 this month while it says in the mail I must be charged TL 13.99. Is there a specific reason for that? I saw that in my credit card account activities and for now it's in provision.
I'm from Turkey and I'm charged TL 14.49 this month while it says in the mail I must be charged TL 13.99. Is there a specific reason for that? I saw that in my credit card account activities and for ...
Spotify Star
277 Views
1 replies
0 likes
Bom dia, não consegui terminar meu cadastro para a conta de estudante e já fui cobrada por isso. Como devo proceder?
Bom dia, não consegui terminar meu cadastro para a conta de estudante e já fui cobrada por isso. Como devo proceder?
280 Views
0 replies
0 likes
Estimados, estoy viendo en mi resumen de tarjeta de credito el cobro de U$S 8.11 por el servicio de Spotify. Ocurre que intente contratar el servicio en su momento pero la cuanta nunca aparecio como premium pese a que inicie seción otras veces como l...
Estimados, estoy viendo en mi resumen de tarjeta de credito el cobro de U$S 8.11 por el servicio de Spotify. Ocurre que intente contratar el servicio en su momento pero la cuanta nunca aparecio como ...
260 Views
0 replies
0 likes
OK so I have applied for a student discount multiple times and have gotten approved. The only issue is I feel as though it only charges me the $4.99 for one month, then it switches to the basic premium, to where I get charged $12 a month…? I just now...
OK so I have applied for a student discount multiple times and have gotten approved. The only issue is I feel as though it only charges me the $4.99 for one month, then it switches to the basic premi...
258 Views
0 replies
0 likes
I'm having the same problem!! I got charged $5.99 twice!! when I haven't submitted my documents yet. Everytime you go to the spotify student section they make you enter your credit card details every single time, when it's already on for my current s...
I'm having the same problem!! I got charged $5.99 twice!! when I haven't submitted my documents yet. Everytime you go to the spotify student section they make you enter your credit card details...
Casual Listener
546 Views
2 replies
0 likes
Spotify, could you please do something about this? It's very annoying to get charged for something you are not getting, I demand immediate refund and re activation of a service that should had never been disabled.Username: joelcor8805Thank you!!
Spotify, could you please do something about this? It's very annoying to get charged for something you are not getting, I demand immediate refund and re activation of a service that should had never ...
Spotify Star
330 Views
1 replies
0 likes
everytime i try to update my premium account using globe as a carrier, after i enter the correct Pin it says that "Oops, seems the credit on your prepaid card is insufficient. Please try again or use another payment method. " PS. I HAVE A SUFFICIENT ...
everytime i try to update my premium account using globe as a carrier, after i enter the correct Pin it says that " Oops, seems the credit on your prepaid card is insufficient. Please try again or ...
345 Views
0 replies
1 likes
I'm being charged twice last month within 2 days! And this month they charged me again. What in **bleep** is this? Some song can't even play properly ffs. I want my money back spotify. Or else I'm gonna take this whole thing to court.
I'm being charged twice last month within 2 days! And this month they charged me again. What in **bleep** is this? Some song can't even play properly ffs. I want my money back spotify. Or else I'm go...
254 Views
0 replies
0 likes
I subscribed on April 22 2017 for the free 30 day trial of Spotify Premium. So I should have the account free until May 22nd. However, when I check my account subscription it says that it will renew automatically the 11th of May and that I will be ch...
I subscribed on April 22 2017 for the free 30 day trial of Spotify Premium. So I should have the account free until May 22nd. However, when I check my account subscription it says that it wi...
Spotify Star
479 Views
1 replies
0 likes
Paid a family premium subscription for a year, only 9 months in and you are charging me monthly for my family premium subscription, why?
Paid a family premium subscription for a year, only 9 months in and you are charging me monthly for my family premium subscription, why?
444 Views
0 replies
0 likes
I recently changed my credit card to pay my signature and I am being charged in both credit cards! You have to cancel one payment.
I recently changed my credit card to pay my signature and I am being charged in both credit cards! You have to cancel one payment.
Roadie
353 Views
2 replies
0 likes
Buenas, solicite la cuenta de estudiante me hicieron el recargo a la tarjeta y no he recibido ninguna notificacion o correo para continuar con el proceso
Buenas, solicite la cuenta de estudiante me hicieron el recargo a la tarjeta y no he recibido ninguna notificacion o correo para continuar con el proceso
581 Views
0 replies
0 likes
Ingrese los datos requeridos para la cuenta de estudiantes y me iban a enviar un correo para verificar que fuese un estudiante y es fecha que no me ha llegado ningún tipo de notificación. Saben que hacer en este caso?
Ingrese los datos requeridos para la cuenta de estudiantes y me iban a enviar un correo para verificar que fuese un estudiante y es fecha que no me ha llegado ningún tipo de notificación. Saben que h...
239 Views
0 replies
0 likes
O pagamento já foi debitado no meu cartão e mesmo assim não tenho acesso as funções Premium. O que eu faço?
O pagamento já foi debitado no meu cartão e mesmo assim não tenho acesso as funções Premium. O que eu faço?
Spotify Star
464 Views
1 replies
0 likes
Can I have two Premium accounts with the same credit card, but without the Family Premium?
Can I have two Premium accounts with the same credit card, but without the Family Premium?
Community Legend
301 Views
1 replies
0 likes
Hi fam! A friend purchased me 3 months of Spotify Premium as a gift but he lives in the states and I live in Canada and the code provided to me in order to redeem the gift doesn't work across border lines. PLEASE HELP? i have no idea how to even get ...
Hi fam! A friend purchased me 3 months of Spotify Premium as a gift but he lives in the states and I live in Canada and the code provided to me in order to redeem the gift doesn't work acros...
Roadie
641 Views
1 replies
0 likes
I tried to get the discount for students, and it seemed that my student status had been accepted, but my account remained set as Spotify free. So I tried again... I must have tried many times beacuse now I've found 4 payments, each of 4.99 and after ...
I tried to get the discount for students, and it seemed that my student status had been accepted, but my account remained set as Spotify free. So I tried again... I must have tried many times beacuse...
404 Views
0 replies
0 likes
intento pagar con mi tarjeta de credito y me aparece este mensaje Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de nuevo o usa otro método de pago.y ya lo consulte c...
intento pagar con mi tarjeta de credito y me aparece este mensaje Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún pago. Inténtalo de...
Community Legend
2942 Views
1 replies
0 likes
Hi, I had two accounts [redacted] and I've realized that I subscribed premium for both accounts on 3/5. Payment referens nr: [redacted] [redacted] Could you please cancle the premium for the [redacted] account?
Hi, I had two accounts [redacted] and I've realized that I subscribed premium for both accounts on 3/5. Payment referens nr: [redacted] [redacted] C...
Community Legend
527 Views
1 replies
0 likes
I was charged the $4.99 for a student subscription but couldn't upload a document to prove it at the time, I was still charged the amount even tho I cancelled the request, and didn't get any premium. how do I get my money back?
I was charged the $4.99 for a student subscription but couldn't upload a document to prove it at the time, I was still charged the amount even tho I cancelled the request, and didn't get any premium....
Community Legend
633 Views
2 replies
0 likes
