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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67689 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132811 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68627 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251669 Views
155 replies
13 likes
I have been bought some £10 gift cards for spotify, I redeemed the first one and said I have a months free spotify instead of £10, when I am only charged £5 (as I am a student). The second card, which has been un touched and has the activation receip...
I have been bought some £10 gift cards for spotify, I redeemed the first one and said I have a months free spotify instead of £10, when I am only charged £5 (as I am a student). The second card, whic...
Spotify Star
446 Views
3 replies
0 likes
I want to switch to premium with monthly payments, is this still an option? I currently have the student discount, however, I need to update my payment details but I'm no longer a student, so I would like to switch to premium. I have found where you ...
I want to switch to premium with monthly payments, is this still an option? I currently have the student discount, however, I need to update my payment details but I'm no longer a student, s...
Casual Listener
919 Views
2 replies
0 likes
hey, I just signed up for a premium account (student option). Everything worked and I wanted to do the monthly billing thing. My premium is activated, however I have not been asked for any payment details...? How will they withdraw money, if they don...
hey, I just signed up for a premium account (student option). Everything worked and I wanted to do the monthly billing thing. My premium is activated, however I have not been asked for any payment de...
257 Views
0 replies
0 likes
Hi there, can someone help me please?I looked at my bankaccount last week and noticed that Spotify collected 9,99 euro's twice in one month! I cancelled my Premium account to a Free account now, to find out what happens next month.Has anyone been in ...
Hi there, can someone help me please? I looked at my bankaccount last week and noticed that Spotify collected 9,99 euro's twice in one month! I cancelled my Premium account to a Free account now, to...
Community Legend
421 Views
1 replies
0 likes
So basically whenever I try to pay with my debit card it says ''Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.''. It has money in it and I can pay for my...
So basically whenever I try to pay with my debit card it says ''Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment...
Community Legend
978 Views
1 replies
0 likes
I was trying to create a common account and just started the process of student by mistake. In the SheeID I was billed but had been warned that this would not happen, I'm not even student, what can I do?
I was trying to create a common account and just started the process of student by mistake. In the SheeID I was billed but had been warned that this would not happen, I'm not even student, what ...
Community Legend
811 Views
1 replies
0 likes
An Payment went wrong and I think my account is blocked. I'm trying to get in my account but I get this message:Deze pagina werkt nietwww.spotify.com heeft je te vaak omgeleid. Probeer je cookies te wissen.ERR_TOO_MANY_REDIRECTSTranslation: Page does...
An Payment went wrong and I think my account is blocked. I'm trying to get in my account but I get this message: Deze pagina werkt niet www.spotify.com heeft je te vaak omgeleid. ...
Community Legend
1335 Views
10 replies
0 likes
Hi guys, I was signing up for the student discount but then I had cancel it after already putting my card details (I told it would be okay since it stated it wouldn't charge me before I verified everything?) But um, it still charged me the 3,49€ of t...
Hi guys, I was signing up for the student discount but then I had cancel it after already putting my card details (I told it would be okay since it stated it wouldn't charge me before I verified ever...
Spotify Star
382 Views
1 replies
0 likes
So, I want to pay through mobile because it's the only choice i could use. So i loade my mobile with 140php so that i could pay 1month subscription of premium which is jist 129php. But whenever i try to pay, it ends up saying that my credit is insuff...
So, I want to pay through mobile because it's the only choice i could use. So i loade my mobile with 140php so that i could pay 1month subscription of premium which is jist 129php. But whenever i try...
211 Views
0 replies
0 likes
When is the summer promotion of 3 months of Premium for $0.99 going to come out this year?
When is the summer promotion of 3 months of Premium for $0.99 going to come out this year?
Spotify Star
284 Views
1 replies
0 likes
Hi, I started a 1month free trial a couple of days ago, just checked my bank and they have charged me £9.99?
Hi, I started a 1month free trial a couple of days ago, just checked my bank and they have charged me £9.99?
223 Views
0 replies
0 likes
I cannot pay. İts not working. But if I try to pay, every time it get a commission fee.. 2 times 2.5$ usd, 2 times 0.57$ usd. Totally: 6$ usd..but still i couldn't get a premium..From: TurkeyAnd sorry for my bad english
I cannot pay. İts not working. But if I try to pay, every time it get a commission fee.. 2 times 2.5$ usd, 2 times 0.57$ usd. Totally: 6$ usd.. but still i couldn't get a premium.. From: Turkey An...
392 Views
0 replies
0 likes
Hola.Llevo días intentanto pagar con una tarjeta visa y la página no me lo permite. Siempre sale con que "Ups tu tarjeta está teniendo un mal día". Y no creo que tenga ni remotamente un mal día. Pago Netflix, Steam, Origin, Battle.net y Amazon sin ni...
Hola. Llevo días intentanto pagar con una tarjeta visa y la página no me lo permite. Siempre sale con que "Ups tu tarjeta está teniendo un mal día". Y no creo que tenga ni remotamente un mal día. Pa...
Casual Listener
1791 Views
3 replies
0 likes
I logged in to my spotify account to Update my payment. I made the transaction (first 2) on my cellphone and the internet keeps going down so i have to refresh the page over again. I got pissed off so i went to my laptop and re_enter my payment again...
I logged in to my spotify account to Update my payment. I made the transaction (first 2) on my cellphone and the internet keeps going down so i have to refresh the page over again. I got pissed off s...
Spotify Star
526 Views
1 replies
0 likes
I keep trying to press the cancel button before the trial is up, but nothing is happening
I keep trying to press the cancel button before the trial is up, but nothing is happening😡
Spotify Star
479 Views
1 replies
0 likes
Buenas noches. Yo iba a inscribirme a la oferta de spotify para estudiantes y según Spotify no me harían ningún tipo de cargo en mi tarjeta de crédito hasta que finalizara el proceso, pero ahora no quiero esa promoción (no subí ningún archivo a Sheer...
Buenas noches. Yo iba a inscribirme a la oferta de spotify para estudiantes y según Spotify no me harían ningún tipo de cargo en mi tarjeta de crédito hasta que finalizara el proceso, pero a...
193 Views
0 replies
0 likes
I had to update my payment information but since I'm no longer a student it wouldn't allow me to do it because I had not college to put in and there is no option to change to a normal premium account. I now paid for the $120 year premium membership a...
I had to update my payment information but since I'm no longer a student it wouldn't allow me to do it because I had not college to put in and there is no option to change to a normal premium account...
201 Views
0 replies
0 likes
I'm almost giving up on Spotify.I already changed the browser, I already changed my computer ....Not a form of service or Spotify has, I believe another colleague can not help me.
I'm almost giving up on Spotify. I already changed the browser, I already changed my computer .... Not a form of service or Spotify has, I believe another colleague can not help me.
216 Views
0 replies
0 likes
Hi, I'm Amos from Italy,I activated the Premium Student subscription, the amount of 4,99 Euros was charged but my subscription has not been activated, what can I do?
Hi, I'm Amos from Italy, I activated the Premium Student subscription, the amount of 4,99 Euros was charged but my subscription has not been activated, what can I do?
Casual Listener
365 Views
3 replies
0 likes
Mi premium para universitarios no se activa porque no me llega ningún correo de confirmación, pero ya me cobraron primero con mi Facebook y después con una cuenta independiente. Que hago?
Mi premium para universitarios no se activa porque no me llega ningún correo de confirmación, pero ya me cobraron primero con mi Facebook y después con una cuenta independiente. Que hago?
180 Views
0 replies
0 likes
