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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132232 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66913 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
249228 Views
154 replies
13 likes
Hola.Llevo días intentanto pagar con una tarjeta visa y la página no me lo permite. Siempre sale con que "Ups tu tarjeta está teniendo un mal día". Y no creo que tenga ni remotamente un mal día. Pago Netflix, Steam, Origin, Battle.net y Amazon sin ni...
Hola. Llevo días intentanto pagar con una tarjeta visa y la página no me lo permite. Siempre sale con que "Ups tu tarjeta está teniendo un mal día". Y no creo que tenga ni remotamente un mal día. Pa...
Casual Listener
1780 Views
3 replies
0 likes
I logged in to my spotify account to Update my payment. I made the transaction (first 2) on my cellphone and the internet keeps going down so i have to refresh the page over again. I got pissed off so i went to my laptop and re_enter my payment again...
I logged in to my spotify account to Update my payment. I made the transaction (first 2) on my cellphone and the internet keeps going down so i have to refresh the page over again. I got pissed off s...
Spotify Star
523 Views
1 replies
0 likes
I keep trying to press the cancel button before the trial is up, but nothing is happening
I keep trying to press the cancel button before the trial is up, but nothing is happening😡
Spotify Star
478 Views
1 replies
0 likes
Buenas noches. Yo iba a inscribirme a la oferta de spotify para estudiantes y según Spotify no me harían ningún tipo de cargo en mi tarjeta de crédito hasta que finalizara el proceso, pero ahora no quiero esa promoción (no subí ningún archivo a Sheer...
Buenas noches. Yo iba a inscribirme a la oferta de spotify para estudiantes y según Spotify no me harían ningún tipo de cargo en mi tarjeta de crédito hasta que finalizara el proceso, pero a...
189 Views
0 replies
0 likes
I had to update my payment information but since I'm no longer a student it wouldn't allow me to do it because I had not college to put in and there is no option to change to a normal premium account. I now paid for the $120 year premium membership a...
I had to update my payment information but since I'm no longer a student it wouldn't allow me to do it because I had not college to put in and there is no option to change to a normal premium account...
198 Views
0 replies
0 likes
I'm almost giving up on Spotify.I already changed the browser, I already changed my computer ....Not a form of service or Spotify has, I believe another colleague can not help me.
I'm almost giving up on Spotify. I already changed the browser, I already changed my computer .... Not a form of service or Spotify has, I believe another colleague can not help me.
211 Views
0 replies
0 likes
Hi, I'm Amos from Italy,I activated the Premium Student subscription, the amount of 4,99 Euros was charged but my subscription has not been activated, what can I do?
Hi, I'm Amos from Italy, I activated the Premium Student subscription, the amount of 4,99 Euros was charged but my subscription has not been activated, what can I do?
Casual Listener
357 Views
3 replies
0 likes
Mi premium para universitarios no se activa porque no me llega ningún correo de confirmación, pero ya me cobraron primero con mi Facebook y después con una cuenta independiente. Que hago?
Mi premium para universitarios no se activa porque no me llega ningún correo de confirmación, pero ya me cobraron primero con mi Facebook y después con una cuenta independiente. Que hago?
178 Views
0 replies
0 likes
Hey spotify premium I would like you to know that I am not happy with your app and website. To be honest I am a old customer and before I remember paying for spotify premium with a itunes card. But now you have to pay with a credit card, I very mad b...
Hey spotify premium I would like you to know that I am not happy with your app and website. To be honest I am a old customer and before I remember paying for spotify premium with a itunes card. But n...
207 Views
0 replies
0 likes
El problema es que me cobraron el Spotify pero me sigue saliendo que no tengo premiumComo puedo solucionar esto
El problema es que me cobraron el Spotify pero me sigue saliendo que no tengo premium Como puedo solucionar esto
Casual Listener
471 Views
2 replies
0 likes
I upgraded to premium and then applied a gift card for $60, but I was still charged $10. I don't know how to check if my gift card was applied or not or how to fix it.
I upgraded to premium and then applied a gift card for $60, but I was still charged $10. I don't know how to check if my gift card was applied or not or how to fix it.
Roadie
261 Views
1 replies
0 likes
If I sign up for premium, then download a bunch of songs on an SD card, then cancel my premium service. Would I still have all those songs saved and able to play with many devices (some of which don't have spotify)
If I sign up for premium, then download a bunch of songs on an SD card, then cancel my premium service. Would I still have all those songs saved and able to play with many devices (some of which don'...
Spotify Star
238 Views
1 replies
0 likes
I subscribed for a free trial and then was charged $4.99. Why is that if I have 30 days free?
I subscribed for a free trial and then was charged $4.99. Why is that if I have 30 days free?
211 Views
0 replies
0 likes
Need help urgently, just cancelled my premium account but still been charged for it? I've just changed to student 50% off so I get it for £4.99 instead of £9.99. Will I get the £9.99 back or not? Or will my £4.99 just carry on from when it renews?
Need help urgently, just cancelled my premium account but still been charged for it? I've just changed to student 50% off so I get it for £4.99 instead of £9.99. Will I get the £9.99 back or not? Or ...
203 Views
0 replies
0 likes
I want to get into my family's Premium Mode. And even if I live in the same address, and typing the same address, I get a message from Spotify saying that it is not possible to connect because "we do not live in the same address". What should I do?
I want to get into my family's Premium Mode. And even if I live in the same address, and typing the same address, I get a message from Spotify saying that it is not possible to connect because "we do...
287 Views
0 replies
0 likes
I tried looking at the student discount to see if it works for high school students, it doesn't. But it took my money and I never got premium. And yes I've checked my bank account and the money isn't on hold it is gone. And now I don't have enough mo...
I tried looking at the student discount to see if it works for high school students, it doesn't. But it took my money and I never got premium. And yes I've checked my bank account and the money isn't...
Spotify Star
282 Views
1 replies
0 likes
I bought premium for students, but still dont have the offer & money deducted from credit card. What can I do or how do I cancel subscription?
I bought premium for students, but still dont have the offer & money deducted from credit card. What can I do or how do I cancel subscription?
Spotify Star
218 Views
1 replies
0 likes
I try to subscribe to premium for 30 days free and I put all the spaces and put me a message the my card is not validated
I try to subscribe to premium for 30 days free and I put all the spaces and put me a message the my card is not validated
Spotify Star
216 Views
1 replies
0 likes
I'm fed up with Spotify.. trying to deactivate premium and it won't ****** let me.. anyone know how to fix the problem .. thank you
I'm fed up with Spotify.. trying to deactivate premium and it won't ****** let me.. anyone know how to fix the problem .. thank you
Spotify Star
252 Views
1 replies
0 likes
I signed up and have started my premiun account. Now it shows that I am logged in but I can't seem to find the music. I just keep getting ads to upgrade to premium family. Is there a video that walks you through how to use Spotify? It seems pretty us...
I signed up and have started my premiun account. Now it shows that I am logged in but I can't seem to find the music. I just keep getting ads to upgrade to premium family. Is there a video that walks...
Spotify Star
297 Views
1 replies
0 likes
