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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75449 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140411 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80878 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
270622 Views
159 replies
13 likes
How can you see when your student discount expires?
How can you see when your student discount expires?
Spotify Star
238 Views
1 replies
0 likes
I signed up for the 7 day trial because it was on my phone but can I change to the 30 day trial? I'm definitely considering doing the premium.
I signed up for the 7 day trial because it was on my phone but can I change to the 30 day trial? I'm definitely considering doing the premium.
Spotify Star
407 Views
3 replies
0 likes
I saw that my friend had a 7 day premium and she told me to get spotify and try it out. How do I get that trial, nothing is popping up.
I saw that my friend had a 7 day premium and she told me to get spotify and try it out. How do I get that trial, nothing is popping up.
Community Legend
5440 Views
3 replies
0 likes
So i opted for the 30 day free trial but in order for me to do so, i must avail for the premium (1, 3 months etc). It redirected me to a page of payment options. So i opted for the pay by cash. I am now a premium user however it says in my profile th...
So i opted for the 30 day free trial but in order for me to do so, i must avail for the premium (1, 3 months etc). It redirected me to a page of payment options. So i opted for the pay by cash. I am ...
Community Legend
3729 Views
5 replies
0 likes
Hi there, I'm a spark customer an wish to cancel credit card payments and swap to the free premium that comes with my cell phone plan. How do I do this?
Hi there, I'm a spark customer an wish to cancel credit card payments and swap to the free premium that comes with my cell phone plan. How do I do this?
Spotify Star
332 Views
1 replies
0 likes
Account stopped being premium
Account stopped being premium
Community Legend
292 Views
1 replies
0 likes
I am currently a premium member on my mobile phone. Considering to purchase a car geared with Spotify, I am curious about whether I would need to pay any additional fee for using Spotify service directly with the built-in-car system (somehow a friend...
I am currently a premium member on my mobile phone. Considering to purchase a car geared with Spotify, I am curious about whether I would need to pay any additional fee for using Spotify service...
Community Legend
341 Views
1 replies
0 likes
To whomever this may concern, I have cancelled my account but they are not refunding the money back to whom do I get a hold of to get a refund?
To whomever this may concern, I have cancelled my account but they are not refunding the money back to whom do I get a hold of to get a refund?
Community Legend
299 Views
1 replies
0 likes
I was offered 6 month premium free trial with my service provider and it has been cancel before the end of of the 6 months. Can some please explain why?
I was offered 6 month premium free trial with my service provider and it has been cancel before the end of of the 6 months. Can some please explain why?
Community Legend
342 Views
3 replies
0 likes
The system will not let me cancel my subscription. All I get is the option to upgrade to premium. This must be cancelled from today!
The system will not let me cancel my subscription. All I get is the option to upgrade to premium. This must be cancelled from today!
Community Legend
269 Views
1 replies
0 likes
I paid Spotify Premium and received the payment confirmation email (I paid on 04/05/2017 via credit card), I performed all the procedures (unplug and uninstall ...) and the problem continues .. I would like To have Spotify Premium because the Free on...
I paid Spotify Premium and received the payment confirmation email (I paid on 04/05/2017 via credit card), I performed all the procedures (unplug and uninstall ...) and the problem continues .. I wou...
Community Legend
403 Views
3 replies
0 likes
Hi, wonder if anyone can answer my questions please? I have the free spotify and log in via my facebook . I'm thinking of upgrading to premium and want to know the following;1. Will I still be able to log in via facebook or will I need to create a Sp...
Hi, wonder if anyone can answer my questions please? I have the free spotify and log in via my facebook . I'm thinking of upgrading to premium and want to know the following;1. Will I still be able t...
Not applicable
727 Views
4 replies
0 likes
Hello everyone, I really want to purchase spotify premium for just one month.Ofcourse is a subscription easy to end whenever you want. ( At least that's what is says). But is it also possible to just pay for one month without having to subscripe and ...
Hello everyone, I really want to purchase spotify premium for just one month. Ofcourse is a subscription easy to end whenever you want. ( At least that's what is says). But is it als...
Roadie
3535 Views
1 replies
0 likes
hi. ı have a problem please help me. my account had deleted by spotify. because i did not pay for 1 month. i can see my playlists and account , but i cannot login . what can i do for save my account please help
hi. ı have a problem please help me. my account had deleted by spotify. because i did not pay for 1 month. i can see my playlists and account , but i cannot login . what can i do for save my account ...
Roadie
311 Views
1 replies
0 likes
I have an iphone 6 and when I go to download a playlist its says "Download Error". Downloading has stopped because theres no space left on this device.What do I do? Can somebody explain in an easy way how to fix it?
I have an iphone 6 and when I go to download a playlist its says "Download Error". Downloading has stopped because theres no space left on this device. What do I do? Can somebody explain in an eas...
Roadie
230 Views
1 replies
0 likes
I have been a customer for years. Me and my family use Spotify with me being the most "musical".First I have reached 3,333 downloaded songs limit. My bandwidth is expensive so I want to download as much as possible and have my "offline radio".I got a...
I have been a customer for years. Me and my family use Spotify with me being the most "musical". First I have reached 3,333 downloaded songs limit. My bandwidth is expensive so I want to download ...
Casual Listener
394 Views
2 replies
0 likes
I just got charged twice on my spotify premium. One alst April 18 and the other was April 21. I used to have an account sibscribed through spotify and I already asked your team to disable it which you did. I created a new one and linked it to my face...
I just got charged twice on my spotify premium. One alst April 18 and the other was April 21. I used to have an account sibscribed through spotify and I already asked your team to disable it which yo...
Roadie
359 Views
3 replies
0 likes
Hi i have been charged twice yesterday. One payment of 4.99 came out yesterday for student subscription - and 9.99 for premium. I only have one spotify account but have been charged for two subscribtions. Can i be reimbursed for one please.
Hi i have been charged twice yesterday. One payment of 4.99 came out yesterday for student subscription - and 9.99 for premium. I only have one spotify account but have been charged for two subscribt...
Roadie
267 Views
1 replies
0 likes
Boa tarde, não consigo contratar nem o plano premium comum e nem o familiar. Aparece a mensagem"quebec this plano is not available" mas não estou em quebec em nenhuma das minhas contas, seja facebook ou spotify. Como devo procebder?
Boa tarde, não consigo contratar nem o plano premium comum e nem o familiar. Aparece a mensagem"quebec this plano is not available" mas não estou em quebec em nenhuma das minhas contas, seja facebook...
274 Views
0 replies
0 likes
Using MOLPOINTS I paid twice for premium but it still won't work. I have two receipts for my purchases but it's very infuriating when it won't work. I've logged out and back in multiple times and emailed spotify but they haven't replied with a useful...
Using MOLPOINTS I paid twice for premium but it still won't work. I have two receipts for my purchases but it's very infuriating when it won't work. I've logged out and back in multiple times and ema...
Roadie
299 Views
1 replies
0 likes
