Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 89198 Views
- 54 replies
- 5 likes
- 89198 Views
- 54 replies
- 5 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11202 Views
- 24 replies
- 2 likes
- 11202 Views
- 24 replies
- 2 likes
Premium 60 day free ended ?
I tried to upgrade my account to Premium 60 dyas free (trial) but at site is only has the 30 day and I need to insert my Credit Card informarion !!Premium 60 day free ended ?
- I tried to upgrade my account to Premium 60 dyas free (trial) but at site is only has the 30 day and I need to insert my Credit Card informarion !! Premium 60 day free ended ?
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- Roadie
- 651 Views
- 1 replies
- 0 likes
- 651 Views
- 1 replies
- 0 likes
I recently moved into my friend's apartment
I joined spoitfy under a friend's family plan about a week before I moved in with him, and now I can't find where to change my address to the new, correct one. Any help would be appreciated!
- I joined spoitfy under a friend's family plan about a week before I moved in with him, and now I can't find where to change my address to the new, correct one. Any help would be appreciated!
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- Roadie
- 304 Views
- 1 replies
- 0 likes
- 304 Views
- 1 replies
- 0 likes
Paypal charged 29th and 31st of march
Today i got a new charge from Paypal. I was already charged 29th of this month.On My account in spotify there is only a payment the 29th.What happened?Chaney
- Today i got a new charge from Paypal. I was already charged 29th of this month. On My account in spotify there is only a payment the 29th. What happened? Chaney
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- Roadie
- 510 Views
- 1 replies
- 0 likes
- 510 Views
- 1 replies
- 0 likes
PLS HELP premium account, BUT stuck with a BB Curve 8520 loan phone Unable so DL APP or Save SD
Any help would be great. Currently have a loan phone and can NOT DL Spotify APP on BB Curve with FIDO any way to save playlist to SD and listen on BB without haveing the app on my loan phone
- Any help would be great. Currently have a loan phone and can NOT DL Spotify APP on BB Curve with FIDO any way to save playlist to SD and listen on BB without haveing the app on my loan phone
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- Spotify Star
- 317 Views
- 1 replies
- 0 likes
- 317 Views
- 1 replies
- 0 likes
Ok, What The Heck Spotify?
I was on the student plan paying $5 a month and now all of a sudden I notice a $15 Spotify charge on my card. I then logged into Spotify to see that I have been upgraded to the Family Premium Plan without asking for it. This is very annoying. And on ...
- I was on the student plan paying $5 a month and now all of a sudden I notice a $15 Spotify charge on my card. I then logged into Spotify to see that I have been upgraded to the Family Premium Plan wi...
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- Casual Listener
- 506 Views
- 1 replies
- 0 likes
- 506 Views
- 1 replies
- 0 likes
Got hacked, the hacker changed my payment plan. No REFUND
My Spotify account got hacked, and the hacker changed my payment plan to a family plan instead of student. When I contacted support, they cancelled my account and did not issue a refund. I specefically said I wanted to KEEP my account, just A REFUND ...
- My Spotify account got hacked, and the hacker changed my payment plan to a family plan instead of student. When I contacted support, they cancelled my account and did not issue a refund. I specefical...
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- Casual Listener
- 1197 Views
- 3 replies
- 0 likes
- 1197 Views
- 3 replies
- 0 likes
No puedo cancelar mi suscripción
Hola, tengo Spotify premium a través de una compañía telefónica (personal). Quiero pasarme al plan familiar de Spotify y no me permite la pagina por estar asociado a personal, tampoco puedo cancelar mi suscripción ya que directamente no tengo esa opc...
- Hola, tengo Spotify premium a través de una compañía telefónica (personal). Quiero pasarme al plan familiar de Spotify y no me permite la pagina por estar asociado a personal, tampoco puedo cancelar ...
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- Community Legend
- 324 Views
- 1 replies
- 0 likes
- 324 Views
- 1 replies
- 0 likes
Solved!! Suspicious Spotify billing on my credit card
Hello, I need help, last month (feb 26rd) I had suspicious transactions on my wife's credit card including a spotify transaction, called the bank and get the credit card cancelled. Got a new credit card and again (march 23rd) a spotify transaction, s...
- Hello, I need help, last month (feb 26rd) I had suspicious transactions on my wife's credit card including a spotify transaction, called the bank and get the credit card cancelled. &n...
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- Community Legend
- 1276 Views
- 1 replies
- 0 likes
- 1276 Views
- 1 replies
- 0 likes
how to pay from i tunes
i am a junior high school student in japan so i dont have any other pavement method how can i pay from i tunesits only one method for me help
- i am a junior high school student in japan so i dont have any other pavement method how can i pay from i tunes its only one method for me help
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- Community Legend
- 467 Views
- 1 replies
- 0 likes
- 467 Views
- 1 replies
- 0 likes
premium da GB a ITALY
ciao, ho un abbonamento premium con scadenza 2018 sottoscritto in gran Bretagna.ora sono di nuovo in italia, non riesco in nessun modo a cambiare il paese.se cambio i dati di pagamento mi da errore, come posso fare?(ho seguito ovviametne le istruzion...
- ciao, ho un abbonamento premium con scadenza 2018 sottoscritto in gran Bretagna. ora sono di nuovo in italia, non riesco in nessun modo a cambiare il paese. se cambio i dati di pagamento mi da erro...
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- Community Legend
- 811 Views
- 3 replies
- 0 likes
- 811 Views
- 3 replies
- 0 likes
Problemas com o perfil
Suspendi minha conta do facebook por alguns dias e quando voltei a usar o Spotify não aparece nem meu nome, nem minha foto e não apareço nas pesquisas. Quando vou em editar perfil, minha conta está vinculada e tudo está ok, inclusive as sugestões de ...
- Suspendi minha conta do facebook por alguns dias e quando voltei a usar o Spotify não aparece nem meu nome, nem minha foto e não apareço nas pesquisas. Quando vou em editar perfil, minha conta está v...
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- 306 Views
- 0 replies
- 0 likes
- 306 Views
- 0 replies
- 0 likes
Trying to upgrade to premium
I've been trying to upgrade to Premium but it keeps saying that the bank is having a bad day does anyone know whether Halifax is stopping Spotify payments
- I've been trying to upgrade to Premium but it keeps saying that the bank is having a bad day does anyone know whether Halifax is stopping Spotify payments
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- Community Legend
- 982 Views
- 1 replies
- 0 likes
- 982 Views
- 1 replies
- 0 likes
CODIGO ERRONEO
Me enviaron el mes gratis para canjear pero cuando quiero hacerlo no me acepta el código. Como funciona?
- Me enviaron el mes gratis para canjear pero cuando quiero hacerlo no me acepta el código. Como funciona?
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- Community Legend
- 522 Views
- 1 replies
- 0 likes
- 522 Views
- 1 replies
- 0 likes
Account Billing
Hello, i paid for the family plan on 3/3/17, so why is spotify already trying to charge me if it's not 4/3/2017 yet? Which is when the next payment is supposed to come out correct?
- Hello, i paid for the family plan on 3/3/17, so why is spotify already trying to charge me if it's not 4/3/2017 yet? Which is when the next payment is supposed to come out correct?
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- Spotify Star
- 988 Views
- 3 replies
- 0 likes
- 988 Views
- 3 replies
- 0 likes
getting charged too much for premium
I am getting charged 129SEK for the premium instead of 99SEK like everyine ese, why??
- I am getting charged 129SEK for the premium instead of 99SEK like everyine ese, why??
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- Community Legend
- 460 Views
- 1 replies
- 0 likes
- 460 Views
- 1 replies
- 0 likes
Unauthorized Spotify Charge
I have a recent charge on my bank statement for $14.99 from Spotify. I did NOT authorize this payment. I didn't even have an account with Spotify until a few minutes ago when I was FORCED to create one to access customer support. I need to resolve th...
- I have a recent charge on my bank statement for $14.99 from Spotify. I did NOT authorize this payment. I didn't even have an account with Spotify until a few minutes ago when I was FORCED to create o...
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- Spotify Star
- 548 Views
- 3 replies
- 0 likes
- 548 Views
- 3 replies
- 0 likes
Getting charged TWICE a month for a subscription I don't even have!!!
I have just gone through my bank acc to find that I have been charged TWICE for my premium and TWICE for my husbands premium! The other thing that has pissed me off is that my husbands Spotify says he is only on the FREE SPOTIFY! When I clearly set h...
- I have just gone through my bank acc to find that I have been charged TWICE for my premium and TWICE for my husbands premium! The other thing that has pissed me off is that my husbands Spotify says h...
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- Community Legend
- 283 Views
- 1 replies
- 0 likes
- 283 Views
- 1 replies
- 0 likes
spotify prepaid card
Please tell me how can i activate my spotify gift card onto my account? i'm using my phone, not a desktop. Thank you
- Please tell me how can i activate my spotify gift card onto my account? i'm using my phone, not a desktop. Thank you
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- Spotify Star
- 433 Views
- 1 replies
- 0 likes
- 433 Views
- 1 replies
- 0 likes
Solved!! They charge me twice
Hi there. I had my premium account and two months ago me and my family bought the premium family account. So i did everything the emails said and i appear as "active" in our family account. This family account is pais by my father's credit card... Bu...
- Hi there. I had my premium account and two months ago me and my family bought the premium family account. So i did everything the emails said and i appear as "active" in our family account. This fami...
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- Community Legend
- 1112 Views
- 3 replies
- 0 likes
- 1112 Views
- 3 replies
- 0 likes
Double Charged
I've been charged also 9.90 € on my visa, but I've already got the familly account witch is 14.90 €/ month... ... nobody by phone, nobody can help ! I've ask my bank to refuse next monthes but It's not professional !
- I've been charged also 9.90 € on my visa, but I've already got the familly account witch is 14.90 €/ month... ... nobody by phone, nobody can help ! I've ask my bank to refuse next...
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- Community Legend
- 721 Views
- 3 replies
- 1 likes
- 721 Views
- 3 replies
- 1 likes