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Payment change

Payment change

When I go to change my card details it keeps saying "oops there's a problem with your bank" what do I do???
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Hey @giuseppecantoni and welcome to the community! 

 

Leta get you listening again! There are several steps you can take to try and fix this. I have included a graphic that outlines all the steps you can take. Let me know how it goes! IMG_2859.PNG

 

 





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DISCLAIMER: I do not work for Spotify. I just enjoy helping people solve their problems and get back to the music!

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