Student membership

[Kteag]

I have the student discounted premium plan that includes hulu and showtime. I previously had hulu and still have an account. When registering I linked my existing hulu account with my spotify premium account. I'm trying to login to hulu on a new device and hulu is asking me if I want to resubscribe or start my free trial. Why can't I use my premium account to login to hulu? 

[Elena]

Hey there @Kteag,

Thanks for reaching out to the Community about this. No worries - help's here 🙂

You should be able to use your Hulu account on a different device.

If you get asked to subscribe again to Hulu when you log in on your account, you can try re-linking your accounts here, preferably using an incognito or private window in your browser on a desktop device.

If your issue persists you can try to cancel your subscription and wait until it reverts to free and resubscribe to Premium Student again.

Once you've done that, you can activate your Hulu ad-supported plan with your Hulu account from Your Services. It'd be a good idea doing that in an incognito/private window as well.

If the above tactics don't work, you can also check out the steps at Hulu's help center or get in touch with their support team to get help with your Hulu account.

Let us know how you get on! We'll be right here if you need more help.

[Kteag]

I relinked my spotify and hulu account and hulu is still asking me to resubscribe. Honestly if the only option is to already cancel my spotify premium, I'm not going to resign up. I've had this service for less then a week and it already doesn't work..

[Kteag]

Still not working...