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Student payments

Student payments

Hello, 

today I buy a student account for 4.99€, my bank send me a message that I payed this amount, but Spotify say me that I have a free account. How can I do? Please help me.

thank you 

 

Vincenzo

Reply
1 Reply

Hey @Vincenzo5 and welcome to the community!

 

You our should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

Upgraded-not-Premium-twitter_support.png


Have a great day!

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