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Hello
I am a Spotify premium user from Switzerland
At the moment I stay for 3 month in Canada for a language study.
Even though I want to change the country to canada, because otherwise I cant use my Spotify anymore, i still want to pay with my swiss credit card.
But when I change the country to canada and fill out the payment details with my swiss credit card, appears the message i had to pay with a credit card issued in Canada.
What is the solution for my problem. So that I can use Spotify premium in Canada for 3 month but pay with a swiss credit card?
Thanks for your help!
Hey @Marco220296,
Welcome to the forums!
For more clarity on this subject please see:
https://support.spotify.com/no/account_payment_help/account_help/travel-with-spotify/
Let me know if you have any more questions 🙂
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Thx for your help.
Unfortunately I cant even log in my account to listen my downloaded music.
There appears the message "you can only use Spotify abroad for 14 days".
But I pay for Spotify premium. Following the instructions given from Spotify (See attachements) is it not possible to choose a different country without using a credit card which is issued in the same country.
Thanks for your help
Hey @Marco220296
Thanks for getting back to me 🙂
It is possible that you could have two Spotify accounts. (One might be created through Facebook and the other one with a username).
To check for this please see here:
https://support.spotify.com/no/account_payment_help/account_help/do-i-have-an-additional-account/
I will be right here waiting for your update! 🙂
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Thanks alot for your help.
But unfortunately thats not the key to solve my problem.
I hope you have another idea to solve it?
Thx
Hi @Marco220296,
Thanks for getting back to me 🙂
In this case I would suggest contacting support here:
The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!
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