Help Wizard

Step 1

NEXT STEP

Subscription Payment Delay

Solved!

Subscription Payment Delay

Greetings! I recently bought a spotify family subscription and I am extremely satisfied with the service.
I understand that I have to renew it at the beggining of every month, but unfortunately i can only effectuate the payment on the first tuesday of each month, will this be a problem?

 

Reply

Accepted Solutions
Marked as solution

Hey @LikeezZ, welcome to the Community!

 

If your payment fails on your renewal date, we'll keep trying to make the payment in the next few days after that.

 

If your account reverts to Free after various failed attempts, just resubscribe here on the date you'd like to be charged monthly.

 

We hope that helps 🙂

View solution in original post

2 Replies
Marked as solution

Hey @LikeezZ, welcome to the Community!

 

If your payment fails on your renewal date, we'll keep trying to make the payment in the next few days after that.

 

If your account reverts to Free after various failed attempts, just resubscribe here on the date you'd like to be charged monthly.

 

We hope that helps 🙂

Thank you ^^

Suggested posts