Subscription issues

[Bernie123]

Plan

Free/Premium

Country

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I am currently paying for Spotify premium, but when I use the app it is as if I am using it for free.

[OneByBoo]

Hey there @Bernie123,

thanks for reaching out to the community!

It's a common mistake upon users to create more than one account.

If on your account overview page here it says you're on a Free subscription and you created a Premium one, you might be logged into the wrong account.

Please use this help page to locate all accounts listed with your details.

Let me know how it goes 😃