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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

148600 Views

69 replies

10 likes

Premium for Family
  • 148600 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

94124 Views

89 replies

4 likes

  • 94124 Views
  • 89 replies
  • 4 likes

Family Premium + Hulu?

I would like to have the Hulu for my existing Premium Family Plan, is it possible? iPhone X - United States

Newbie

I would like to have the Hulu for my existing Premium Family Plan, is it possible?   iPhone X - United States  

Billy-J

Spotify Star

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Prepaid Vanilla Visa Cards

PlanPremiumCountryCanadaDevicePS4, Windows10 Asus Gaming Laptop, Samsung Galaxy S7Operating SystemWindows 10, PS4 OS, Android 8.0.0 My Question or Issue It won't accept my update details whenever I use Prepaid Vanilla visa cards. My subscription expi...

Regular

Plan Premium Country Canada Device PS4, Windows10 Asus Gaming Laptop, Samsung Galaxy S7 Operating System Windows 10, PS4 OS, Android 8.0.0   My Question or Issue  It won't accept ...

Billy-J

Spotify Star

8241 Views

11 replies

1 likes

prepaid
Subscriptions
vanilla
Visa
  • 8241 Views
  • 11 replies
  • 1 likes

How do I get movies, TV shows on my Roku via my premium Spotify with Hulu account?

How do I get movies, TV shows to appear on my Roku via my premium Spotify with Hulu account?Only "music" appears.

Casual Listener

How do I get movies, TV shows to appear on my Roku via my premium Spotify with Hulu account? Only "music" appears.

Billy-J

Spotify Star

1673 Views

4 replies

0 likes

  • 1673 Views
  • 4 replies
  • 0 likes

Solved!! Cancelled my premium without warning.

PlanPremiumCountryTurkeyDeviceIphone 6sOperating SystemiOS 10 Hello there,I'm the member of Spotify premium for the last 8 month and yesterday when i tried to open the app on my phone i couldn't. However i tried a couple of times and then i realized ...

Casual Listener

Plan Premium Country Turkey Device Iphone 6s Operating System iOS 10   Hello there, I'm the member of Spotify premium for the last 8 month and yesterday when i tried to open the app on...

Luan

Spotify Star

1046 Views

3 replies

0 likes

  • 1046 Views
  • 3 replies
  • 0 likes

Cannot access family plan invites/menu

PlanPremium Family Plan CountryCADevice(Samsung Galaxy Operating System(Android Oreo) My Question or IssueCannot access my family plan menu to add or manage. Says i have a family plan subscription yet still cannot access. Its frustrating. How can i g...

Casual Listener

  Plan Premium Family Plan  Country CA Device (Samsung Galaxy 😎 Operating System (Android Oreo)   My Question or Issue Cannot access my family plan menu to add or mana...

OneByBoo

Roadie

841 Views

3 replies

0 likes

Family Plan
  • 841 Views
  • 3 replies
  • 0 likes

Please support the payment method in the P.R.C region.

PlanFreeCountryPeople's Republic of China （Areas not actually controlled by ROC）DeviceONEPLUSOperating SystemAndroidMy Question or IssuePlease support the payment method in the P.R.C region.

Newbie

Plan Free Country People's Republic of China （Areas not actually controlled by ROC） Device ONEPLUS Operating System Android My Question or Issue Please support the payment method in the P.R....

Maxim

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

[Subscription] Hulu ads free + Spotify

I had spotify premium and just upgraded to spotify premium with hulu free. How can i remove the free hulu and go back to the regular premium subscription? I want to go back because i already have a hulu account registered under the email i use for sp...

Newbie

I had spotify premium and just upgraded to spotify premium with hulu free. How can i remove the free hulu and go back to the regular premium subscription? I want to go back because i already have a h...

mills6214

Songwriter

975 Views

3 replies

0 likes

  • 975 Views
  • 3 replies
  • 0 likes

Subcription Downgraded

 My Premium subscription was downgraded without notice

Newbie

  My Premium subscription was downgraded without notice

Billy-J

Spotify Star

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

No way to get access to Hulu with Premium.

PlanPremiumCountryUSA My Question or IssueI want to access my Hulu account that comes with Premium but I've tried everything and can't find anything regarding this. I get the emails letting me know I have Hulu with my Premium and click the button tha...

Casual Listener

Plan Premium Country USA   My Question or Issue I want to access my Hulu account that comes with Premium but I've tried everything and can't find anything regarding this. I get the emails ...

Billy-J

Spotify Star

1125 Views

4 replies

2 likes

  • 1125 Views
  • 4 replies
  • 2 likes

Solved!! Transferring premium from 1 accout to the other

Can I do this?PlanPremiumCountryItalyDeviceiPhone 8Operating SystemiOS 12 My Question or Issue

Newbie

Can I do this? Plan Premium Country Italy Device iPhone 8 Operating System iOS 12   My Question or Issue  

Luan

Spotify Star

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Solved!! Will my saved tracks and playlists survive a change in country?

Hi - I moved from the US to Canada some time ago and I'm trying to fully migrate my Spotify Premium account to Canada, since I can't simply change my payment information to a new country. I found this article - https://support.spotify.com/ca-en/accou...

Regular

Hi - I moved from the US to Canada some time ago and I'm trying to fully migrate my Spotify Premium account to Canada, since I can't simply change my payment information to a new country.   I ...

Bittencourt

Spotify Star

1677 Views

3 replies

0 likes

canada
country change
save data
  • 1677 Views
  • 3 replies
  • 0 likes

Superuser Contribution premium users please respond: Is anyone else experiencing this new change...

Did anyone get a new update yesterday? new layout interface for premium? well I've been a premium user since january, and yessterday i noticed a dramatic change on my spotify account & im receiving mixed information as to why. All of my artists are n...

Regular

Did anyone get a new update yesterday? new layout interface for premium? well I've been a premium user since january, and yessterday i noticed a dramatic change on my spotify account & im receivi...

Peter

Spotify Legend

3837 Views

10 replies

4 likes

cant see artists
Premium
Subscription
  • 3837 Views
  • 10 replies
  • 4 likes

Não consigo iniciar os 60 dias grátis!!!

Primeiro: pq o atendimento Spotify é tão ruim??? Segundo: pq não consigo inciar os 60 dias premium grátis? Já confirmaram meu cartão umas 15 vezes!!!!! Sempre retornam pra mesma página.

Newbie

Primeiro: pq o atendimento Spotify é tão ruim??? 😞 Segundo: pq não consigo inciar os 60 dias premium grátis? Já confirmaram meu cartão umas 15 vezes!!!!! Sempre retornam pra mesma página.

Bittencourt

Spotify Star

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

large group subscription for limited amount of content?

Does Spotify offer subscriptions for large groups for a limited amount of content? I'm interested in embedding content on a website (~50 songs), but would like to bypass users having to register to listen the the full songs. Thank you!

Newbie

Does Spotify offer subscriptions for large groups for a limited amount of content? I'm interested in embedding content on a website (~50 songs), but would like to bypass users having to register to l...

Billy-J

Spotify Star

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Solved!! Paying for someone else's Premium

I believe my card information is being used to pay someone else's premium account without my consent. How can I cancel it?

Newbie

I believe my card information is being used to pay someone else's premium account without my consent. How can I cancel it?    

Luan

Spotify Star

1705 Views

1 replies

0 likes

  • 1705 Views
  • 1 replies
  • 0 likes

Still Free for a paid account

I’m from Indonesia.I’m already pay for premium spotify. But still not upgrade to premium account until now.I’m just pay from Telkomsel provider and already ask the CS Telkomsel, he said this case is spotify responsibility.

Newbie

I’m from Indonesia. I’m already pay for premium spotify. But still not upgrade to premium account until now. I’m just pay from Telkomsel provider and already ask the CS Telkomsel, he said this cas...

OneByBoo

Roadie

364 Views

1 replies

1 likes

  • 364 Views
  • 1 replies
  • 1 likes

Solved!! Is Premium Duo available in the United States?

Is Premium Duo available in the United States? Read this article:https://www.theverge.com/2019/3/28/18285116/spotify-premium-duo-mix-pilot-program-two-subscription-discount Spotify Premium Duo landing page:https://www.spotify.com/ie/duo/

Casual Listener

Is Premium Duo available in the United States?   Read this article: https://www.theverge.com/2019/3/28/18285116/spotify-premium-duo-mix-pilot-program-two-subscription-discount   Spotif...

Loxer

Community Legend

5785 Views

1 replies

0 likes

  • 5785 Views
  • 1 replies
  • 0 likes

Family being removed from Family Premium on regular basis

PlanPremium for Family CountryUSA My Question or IssueHi, my wife and kids are being removed from my family premium plan every few days. Please advise on how to correct the issue. They have no problems re-joining when I send a new invite link AGAIN a...

Newbie

Plan Premium for Family   Country USA     My Question or Issue Hi, my wife and kids are being removed from my family premium plan every few days. Please advise on how to correc...

Billy-J

Spotify Star

491 Views

1 replies

0 likes

Premium for Family
  • 491 Views
  • 1 replies
  • 0 likes

Hulu add-on feature issue

PlanPremium student plan DevicePCOperating SystemWindows 10 pro My Question or IssueI am not able to manage add-ons in hulu. I do not see the "manage" option.

Casual Listener

Plan Premium student plan   Device PC Operating System Windows 10 pro   My Question or Issue I am not able to manage add-ons in hulu.  I do not see the "manage" option. &...

Billy-J

Spotify Star

1496 Views

3 replies

0 likes

Hulu
  • 1496 Views
  • 3 replies
  • 0 likes

Pagamento via boleto bancário

Eu gostaria de renovar a minha assinatura para o plano universitário, porém so aparece a forma de pagamento pelo cartão de credito e débito e eu nao tenho como pagar pelo cartão. Gostaria de realizar o pagamento pelo boleto bancário.

Newbie

Eu gostaria de renovar a minha assinatura para o plano universitário, porém so aparece a forma de pagamento pelo cartão de credito e débito e eu nao tenho como pagar pelo cartão. Gostaria de realizar...

Bittencourt

Spotify Star

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes