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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68673 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133387 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70075 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253306 Views
155 replies
13 likes
Well, well, here we are again. Now my girlfriend is facing the same issue as I did two month ago - someone keeps highjacking her Spotify account and starting playback of music she does not listen to. Interestingly it is always -in my opinion- bad rap...
Well, well, here we are again. Now my girlfriend is facing the same issue as I did two month ago - someone keeps highjacking her Spotify account and starting playback of music she does not listen to....
Spotify Legend
436 Views
3 replies
0 likes
PlanPremiumCountryGermany My Question or IssueHey guys, I am subscribed to a Premium Spotify account since over 3 years now, never had any problems. Since a week, it says I only have a Free account on my phone (Samsung S5) and Laptop (Lenovo Yoga). T...
Plan Premium Country Germany My Question or Issue Hey guys, I am subscribed to a Premium Spotify account since over 3 years now, never had any problems. Since a week, it says I o...
Community Legend
756 Views
3 replies
0 likes
PlanPremiumCountryAmericaDeviceGalaxy s8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI signed up for the free trial on my phone for the premium back in february 2019 and was planning on canceling the subscription since ...
Plan Premium Country America Device Galaxy s8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I signed up for the free trial on my phone for the pr...
Community Legend
679 Views
1 replies
0 likes
PlanFamilyCountryPortugalDeviceiphone and android´sOperating SystemlatestMy Question or Issuei always have been family account, yesterday my credit card was changed, and all my family menbers went out of the account. i want them back. as you can see ...
Plan Family Country Portugal Device iphone and android´s Operating System latest My Question or Issue i always have been family account, yesterday my credit card was changed, and all my fami...
Spotify Star
672 Views
3 replies
0 likes
My Question or IssueSo I already have Spotify Premium and I have had it for a little while now but I just saw the Hulu advertisement and I added it does that mean I'm paying for Spotify and my Hulu account for just 9 99 for both of them or what is th...
My Question or Issue So I already have Spotify Premium and I have had it for a little while now but I just saw the Hulu advertisement and I added it does that mean I'm paying for Spotify and my Hulu...
Community Legend
492 Views
1 replies
0 likes
PlanFree/PremiumCountryBrazilDeviceAsus Z3Operating SystemAndroid My Question or IssueI just bought a card to redeem but the system says it's not valid. I have the receipt saying it was validated. Anyone can help?
Plan Free/Premium Country Brazil Device Asus Z3 Operating System Android My Question or Issue I just bought a card to redeem but the system says it's not valid. I have the re...
Casual Listener
795 Views
5 replies
0 likes
PlanPremiumCountryArgentinaDeviceSony M2Operating SystemAndroid My Question or IssueHi! This is my Issue: I was dating with a girl, some months ago. I boughtspotify premium for her with my credit card. Now, we are apparted and I wish to quit her subs...
Plan Premium Country Argentina Device Sony M2 Operating System Android My Question or Issue Hi! This is my Issue: I was dating with a girl, some months ago. I bought spotify premium...
Community Legend
443 Views
1 replies
0 likes
Country Ecuador Device(iPhone 7)Operating System(iOS 10) My Question or IssueI´m doing a giveaway in Ecuador, I want to give to the winners 10 premium accounts for 3 months.In Ecuador it currently won't be possible to purchase gift cards so I don´t k...
Country Ecuador Device (iPhone 7) Operating System (iOS 10) My Question or Issue I´m doing a giveaway in Ecuador, I want to give to the winners 10 premium accounts for 3 ...
Community Legend
3528 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceOperating System My Question or IssueMe cobran el servicio de plan familiar premium y no cuento con el servicio, porque me dice que tengo que contratarlo de nueva cuenta.Ademas removio la opcion de invitar a mis familiar...
Plan Free/Premium Country Device Operating System My Question or Issue Me cobran el servicio de plan familiar premium y no cuento con el servicio, porque me dice que tengo que c...
Community Legend
423 Views
1 replies
0 likes
PlanFree/PremiumCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroid My Question or IssueHello, I bought a brand new Galaxy S10 and when I go to sign up for Premium through the app, it only shows a 30 day trial. I have heard of others ...
Plan Free/Premium Country United States Device Samsung Galaxy S10 Operating System Android My Question or Issue Hello, I bought a brand new Galaxy S10 and when I go to sign ...
Spotify Star
546 Views
1 replies
0 likes
So, I have been trying for some time now to activate the premium trial but nothing.It seems spotify cannot approve either my credit card or my paypal. I have been using these 2 since forever for online purchances and I don't get why it's so hard to d...
So, I have been trying for some time now to activate the premium trial but nothing. It seems spotify cannot approve either my credit card or my paypal. I have been using these 2 sinc...
Composer
492 Views
2 replies
0 likes
PlanFamily Plan PremiumCountryArgentinaDevicePocophone F1Operating SystemAndroidHi When my family subscription ended I pressed the big red bar to update my payment for a new family aubacription. It just happened to renovate the plan with the common p...
Plan Family Plan Premium Country Argentina Device Pocophone F1 Operating System Android Hi When my family subscription ended I pressed the big red bar to update my payment for a new f...
Spotify Star
633 Views
1 replies
0 likes
PlanPremiumCountryMexicoMy Question or IssueHi!I was paying the student discount in spotify but now i joined a family premium plan. How do i cancel my subscription in the student plan so i dont pay the following months?
Plan Premium Country Mexico My Question or Issue Hi! I was paying the student discount in spotify but now i joined a family premium plan. How do i cancel my subscription in the student p...
Spotify Star
2976 Views
1 replies
0 likes
PlanPremiumCountryAustralia DeviceiPhone 6SOperating System(iOS 10, Android Oreo, Windows 10,et My Question or IssueWith the new deal with Hulu, I’ve tried to redeem the deal but it says I’m not eligible. I pay the full Premium fee (even though I’m i...
Plan Premium Country Australia Device iPhone 6S Operating System (iOS 10, Android Oreo, Windows 10,et My Question or Issue With the new deal with Hulu, I’ve tried to redee...
Community Legend
3748 Views
3 replies
0 likes
So just in the last week or so I've noticed Spotify have started running short ads at the start of my favourite pocast. I thought I was paying a monthly fee to avoid ads, which I can't stand - what gives?!
So just in the last week or so I've noticed Spotify have started running short ads at the start of my favourite pocast. I thought I was paying a monthly fee to avoid ads, which I can't stand - what g...
Spotify Star
3089 Views
3 replies
1 likes
Hi, I'm currently subscribed to the Playstation Music plan, but want to take advantage of the new Hulu plan, or the student plan. I've turned off auto renewal for my Playstation Music plan, but my subscription does not end until the end of the month....
Hi, I'm currently subscribed to the Playstation Music plan, but want to take advantage of the new Hulu plan, or the student plan. I've turned off auto renewal for my Pla...
Community Legend
1580 Views
3 replies
0 likes
Não consegui a atualizar o pagamento da minha conta premium. Após várias tentativas, só aparecia falha no pagamento. Cancelei a conta premium, mas ao tentar assinar novamente permanece a falha no pagamento. Já tentei em 3 cartões diferentes. Em vário...
Não consegui a atualizar o pagamento da minha conta premium. Após várias tentativas, só aparecia falha no pagamento. Cancelei a conta premium, mas ao tentar assinar novamente permanece a falha no pag...
Spotify Star
505 Views
1 replies
0 likes
I was late making my payment to spotify this month, and when I updated my pay information, I accidentally left the premium+hulu option instead of my original family plan option. I want my old plan back, but I don't want to pay for premium+hulu AND th...
I was late making my payment to spotify this month, and when I updated my pay information, I accidentally left the premium+hulu option instead of my original family plan option. I want my old plan ba...
Community Legend
790 Views
1 replies
0 likes
I recently signed up for a 3 month trial and during both the second and third month of it I was still charged 14.99. I have just cancelled the subscription, but would like to be refunded the other two charges.
I recently signed up for a 3 month trial and during both the second and third month of it I was still charged 14.99. I have just cancelled the subscription, but would like to be refunded the other tw...
Spotify Legend
714 Views
2 replies
0 likes
PlanPremiumCountrySwedenDeviceHuawei Mate 20 ProOperating SystemAndroid My Question or IssueMy subscription payment failed at the end of last month. So yesterday when I was going to pay it the payment failed again through the Spotify website. I then ...
Plan Premium Country Sweden Device Huawei Mate 20 Pro Operating System Android My Question or Issue My subscription payment failed at the end of last month. So yesterday when I was g...
Community Legend
619 Views
1 replies
0 likes
