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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
72237 Views
19 replies
97 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
135634 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
75901 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
260369 Views
156 replies
13 likes
There’s this girl that I talk to pretty frequently and the last time we Skyped she told me that she hasn’t been able to explore music as much as she wants to, and I’m pretty sure she listens to music through YouTube, so I want to buy her a premium ac...
There’s this girl that I talk to pretty frequently and the last time we Skyped she told me that she hasn’t been able to explore music as much as she wants to, and I’m pretty sure she listens to music...
Spotify Star
853 Views
1 replies
0 likes
Dear apotify,I was using family Spotify for two last years, but I move out with my girlfriend, we live together and I want joint her Spotify family, but I can't, it told me that I could not change family fore than once in year.Could you please help m...
Dear apotify, I was using family Spotify for two last years, but I move out with my girlfriend, we live together and I want joint her Spotify family, but I can't, it told me that I could not change ...
Spotify Star
1411 Views
5 replies
0 likes
PlanPremiumCountryBrasilDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueMudei meu cartão de crédito e atualizei no spotify para fazer o pagamento mensal do meu Spotify Premium como era feito todos os meses. No dia 05/03/2019 veio u...
Plan Premium Country Brasil Device Samsung Galaxy 9+ Operating System Android My Question or Issue Mudei meu cartão de crédito e atualizei no spotify para fazer o pagamento mensal do...
Spotify Star
1283 Views
3 replies
0 likes
Boa noiteRenovei meu plano universitário e esse mês não recebi o desconto. Como proceder?
Boa noite Renovei meu plano universitário e esse mês não recebi o desconto. Como proceder?
Spotify Star
990 Views
3 replies
0 likes
I am in the USA and signed up for a free trial premium account that shows as active to 3/28/19 in my account page. However I was charged $10.99 on 2/28/19 which should not have happened. How do I get this refunded? I do plan to move to paying for pre...
I am in the USA and signed up for a free trial premium account that shows as active to 3/28/19 in my account page. However I was charged $10.99 on 2/28/19 which should not have happened. ...
Composer
1299 Views
1 replies
0 likes
hello(;i have 2 questions 1. I have an iphone8 and a premium account.. somehow I can’t listen to music when I don’t have WiFi.. I understand that part of the premium is the option to listen to music when you don’t have WiFi... how can I fix it?2. How...
hello(; i have 2 questions 1. I have an iphone8 and a premium account.. somehow I can’t listen to music when I don’t have WiFi.. I understand that part of the premium is the option to listen ...
Community Legend
1730 Views
1 replies
0 likes
PlanPremiumCountryTurkey My Question or IssueI've been using premium for almost 2 years with student discount. 2-3 days ago I received an e-mail about payment failure, therefore updated my credit card information. After that, Spotify issued a full pr...
Plan Premium Country Turkey My Question or Issue I've been using premium for almost 2 years with student discount. 2-3 days ago I received an e-mail about payment failure...
Community Legend
925 Views
1 replies
0 likes
I'd like to subscribe to the student discount but everytime I go to this link it says that the page doesn't work.Right now I have the free plan, I already used my credit card on another account for the premium subscription.Can I use it again for the ...
I'd like to subscribe to the student discount but everytime I go to this link it says that the page doesn't work. Right now I have the free plan, I already used my credit card on another acco...
Community Legend
799 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceallOperating System Windows 10 My Question or IssueI went all in and got premium because of the sweet deal that's being offered. However, I can't activate my existing hulu or account or get to hulu at all. This is kind of r...
Plan Premium Country USA Device all Operating System Windows 10 My Question or Issue I went all in and got premium because of the sweet deal that's being offered. However...
Community Legend
801 Views
1 replies
0 likes
PlanFree/PremiumCountryNetherlandsDeviceSamsung Galaxy A6+ 2018Operating SystemAndroid 8 My Question or IssueSo, i have Family Prenium for 1,5 year noa, but today i opened my app, and i have not a prenium zccount they say
Plan Free/Premium Country Netherlands Device Samsung Galaxy A6+ 2018 Operating System Android 8 My Question or Issue So, i have Family Prenium for 1,5 year noa, but today i opened my...
Community Legend
610 Views
1 replies
0 likes
I can't join a family premium account that my brother created. I receive the email with the invite but after typing our address it exhibit the message "you can't join this family premium plan".I've tried resending the invite, erasing the browse histo...
I can't join a family premium account that my brother created. I receive the email with the invite but after typing our address it exhibit the message "you can't join this family premium plan". I've...
Spotify Star
1289 Views
3 replies
0 likes
PlanPremium for familyCountryPhilippinesDeviceSamsung Galaxy J7+Operating SystemAndroid Nougat My Question or IssueI joined Family premium around Jan 29, 2019 but prior to that I was subscribed to regular premium. On Feb 17, the premium of 129 PhP wa...
Plan Premium for family Country Philippines Device Samsung Galaxy J7+ Operating System Android Nougat My Question or Issue I joined Family premium around Jan 29, 2019 but prior to th...
Casual Listener
623 Views
4 replies
0 likes
PlanFree/PremiumCountryAustralia Device(iPhone XS Max)Operating System(iOS 10, Android Oreo, Windows 10,etc I’ve subscribed to Spotify premium but in the app it’s saying my subscription is free. I tried to log someone into my account on their device ...
Plan Free/Premium Country Australia Device (iPhone XS Max) Operating System (iOS 10, Android Oreo, Windows 10,etc I’ve subscribed to Spotify premium but in the app ...
Roadie
643 Views
1 replies
0 likes
My Question or IssueMy partner and I have jsut moved in together, and I wanted to add him to my family plan, but I can't remember the exact address I wrote for the family plan I registered back then. So how do I get this info? For him to register and...
My Question or Issue My partner and I have jsut moved in together, and I wanted to add him to my family plan, but I can't remember the exact address I wrote for the family plan I registered ...
Roadie
622 Views
1 replies
0 likes
None of the below information is required. However, the more (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI forgot to cancel my premium subscription and now I have an amount blocked in my bank account, is anything I can do?
None of the below information is required. However, the more (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I forgot to cancel my premium subscription and now I ha...
Composer
478 Views
1 replies
0 likes
Hola. Tengo plan familiar, y al apretar sobre el link de ACEPTAR invitación, me arroja a la página de la cuenta, sin aceptarme.Queda como enviada la invitación, pero al confirmar simplemente no confirma!He visto los otros posts, y No me consultó sobr...
Hola. Tengo plan familiar, y al apretar sobre el link de ACEPTAR invitación, me arroja a la página de la cuenta, sin aceptarme. Queda como enviada la invitación, pero al confirmar simplemente no con...
Composer
463 Views
1 replies
0 likes
Free/PremiumBelgium My Question or IssueMijn gezin en ik betalen nu al eel lange tijd elke maand het Family abonnoment.Dit wordt elke maand automatisch afgetrokken van onze rekening. Ook deze maand was dit het geval. De laatste betaling was namelijk ...
Free/Premium Belgium My Question or Issue Mijn gezin en ik betalen nu al eel lange tijd elke maand het Family abonnoment. Dit wordt elke maand automatisch afgetrokken van onze rekening. O...
Composer
462 Views
1 replies
0 likes
PlanFree/PremiumCountryUSOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I pay for premium with a USAA debit card?
Plan Free/Premium Country US Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How do I pay for premium with a USAA debit card?
Composer
848 Views
1 replies
0 likes
I have both a hulu and a spotify account. my spotify account says i can get hulu for free through spotify. will i have to start a new account or better option can i link these to already existing accounts together.
I have both a hulu and a spotify account. my spotify account says i can get hulu for free through spotify. will i have to start a new account or better option can i link these to ...
Roadie
501 Views
1 replies
0 likes
PlanPremiumCountryFinlandDeviceHuawei p20 lite My Question or IssueSpotify is trying to charge me for family premium even though I have never chosen it. I have 13 euros on my bank account ready to pay for the 9.99€ version but it didn't work. When I ...
Plan Premium Country Finland Device Huawei p20 lite My Question or Issue Spotify is trying to charge me for family premium even though I have never chosen it. I have 13 euros on my ban...
Roadie
550 Views
1 replies
0 likes
