Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
Hello,I would like to post about an issue since I couldn't contact any Spotify Staff. The problem is about subscription. On my bank account's app Spotify charged me twice for May; the first one is at 10:04 and the second one is at 16:46, which could ...
I was wondering if it's possible for me to get a monthly subscription instead of an annual.
My Question or IssueHello! I recieved an email that said I could bundle Hulu with Spotify - is that still available? Thank You!
CountryUSA My Question or Issue Hello! My friend decided to surprise me with a Spotify Premium gift code! However, he resides in another country (Germany), and I was unable to redeem it. Is there any way to have the code redeemed? I have the direct c...
Hallo Da SonyPlaystation im Moment ein Angebot hat um Spotify Premium 10% günstiger zu erhalten wollte ich mein Spotify Premium kündigen und dann über Playstation neu abschliessen.Leider kann ich meinen Premium Account welcher bis zum 24.12.2018 läuf...
i've tried on my laptop and phone, but niether will let me up grade. and it also won't let me sign into paypal? like it give you the paypal option, but then no way to sign in.PlanFreeCountry United states DeviceSamsung Galaxy s5 activeOperating Syste...
PlanI have the free as of now.CountryOntario, CanadaDeviceMacbook Pro Late 2012Operating SystemiOS 10 My Question or Issue I am trying to purchase the 3 months for $10 deal. Everytime I click continue it says 'Payment Failed'. I have tried using PayP...
He sido ingresada a un plan familiar pero no cancelé mi cuenta personal. Mi preocupación es que Spotify me cobre en ambas cuentas. Favor de clarificar.
Olá, como pode ser feito o cadastro da minha instituição de ensino para que eu possa aderir ao plano de estudante? Grato,Bruno
So i made the thing wronf and therefore, when finally understood stuff, made another topic.
Eu fiz o cadastro de estudante e não tá ativado... Tá no modo free
Hi guys. So i have this problem that i am paying for three accounts in total. My account is not the host head account, so i can not change any settings. The problem now is that my Paypal account is set up with the head account, that i do not want to ...
Soy premium desde hace 7 meses y por alguna razón ahora estoy con una cuenta de free. No es ningún problema de la cuenta. El problema es que estoy pagando por el servicio y me lo acaban de sacar.
Hola! Mi hermano que pagaba la cuenta familiar decidió cerrarla porque la empezaría a pagar otro hermano.Tras hacer el cambio, no me deja formar parte del grupo pues se permite solo un cambio al año. Cómo puedo hacer para que me acepten? Es la misma ...
PlanPremiumCountry ItalyDeviceNokia 8Operating SystemAndroid My Question or Issue
pague en un oxxo y no se activa mi cuenta como le puedo hacer que funcione
El día de hoy me cobraron mi mensualidad de $99 pero yo ya quería cambiar a plan familiar, si me cambio al plan familiar solo me cobrarán el resto que son los $50 que faltan? Espero me puedan ayudar.
Pagué la oferta para tener premium durante los dos meses en Oxxo y aún no se activa mi premiumEs normal?
I had my subscription to Spotify Premium, and I understand that when you make a payment is made in order to be charged monthly to the credit card, I don't understand why I appeared this month's share divided the 36 dues! This is not profitable for me...
J’ai souscris à spotify premium il y’a 3 mois. Au bout de ces 3 mois je devais payer 9,99€. Cependant j’ai résilier la veille du passage à 9,99€. Serai-je débiter pour ce jour ou sera-t-il résilier avant d’être facturé?