Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Not applicable
- 114382 Views
- 72 replies
- 9 likes
- 114382 Views
- 72 replies
- 9 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 13820 Views
- 27 replies
- 2 likes
- 13820 Views
- 27 replies
- 2 likes
Upgrading to premium issue
On Desember 24, my Spotify has a deal of upgrading to premium for Rp 4990 (I am living in Indonesia). My account is not premium yet so I decided to buy it because it is cheap.(My account and my paying method are already In Indonesia Country) So I dec...
- On Desember 24, my Spotify has a deal of upgrading to premium for Rp 4990 (I am living in Indonesia). My account is not premium yet so I decided to buy it because it is cheap. (My account and my pay...
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- Roadie
- 240 Views
- 1 replies
- 0 likes
- 240 Views
- 1 replies
- 0 likes
Payment Issues
On December 14, I received notification of the monthly charge pir spotify service. The charge is made and is reflected in my statement, clearly says spotify. But today I receive an email where they tell me they have not received the payment, where is...
- On December 14, I received notification of the monthly charge pir spotify service. The charge is made and is reflected in my statement, clearly says spotify. But today I receive an emai...
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- Spotify Star
- 226 Views
- 1 replies
- 0 likes
- 226 Views
- 1 replies
- 0 likes
Payment issues
So I've been with spotify for awhile, and I'm in college, you guys took me off of the student subscription and charged me regular, then making me pay again both the 9.99 and 4.99 for the service, so I'm basically getting charged twice now
- So I've been with spotify for awhile, and I'm in college, you guys took me off of the student subscription and charged me regular, then making me pay again both the 9.99 and 4.99 for the service, so ...
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- Music Fan
- 303 Views
- 2 replies
- 0 likes
- 303 Views
- 2 replies
- 0 likes
Solved!! Bought wrong Spotify offer
I just bought a Spotify offer that my first three months are just 9.99 euro total. Like 2 minutes later I see an add on Facebook that they also have an offer of just 0.99 euro for three months. Is there any way that I can get the 9 euro difference ba...
- I just bought a Spotify offer that my first three months are just 9.99 euro total. Like 2 minutes later I see an add on Facebook that they also have an offer of just 0.99 euro for three months. Is th...
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- Music Fan
- 372 Views
- 2 replies
- 0 likes
- 372 Views
- 2 replies
- 0 likes
Solved!! Aile hesabı hakkında
Merhaba! Spotify aile hesabımızdan aynı ailede olmamıza rağmen atıldım. Sebebini öğrenebilir miyim? Kolay gelsin
- Merhaba! Spotify aile hesabımızdan aynı ailede olmamıza rağmen atıldım. Sebebini öğrenebilir miyim? Kolay gelsin 🙂
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- Community Legend
- 345 Views
- 1 replies
- 0 likes
- 345 Views
- 1 replies
- 0 likes
Premium não entra
Paguei 3 meses de assinatura, foi aprovado no card mas não mudou pra premium
- Paguei 3 meses de assinatura, foi aprovado no card mas não mudou pra premium
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- Spotify Star
- 251 Views
- 3 replies
- 0 likes
- 251 Views
- 3 replies
- 0 likes
Can't access my premium account on new laptop
PlanFree/PremiumCountry My Question or Issue I thought I had created a new account in Spotify using our present email address and I paid for Premium FAMILY on my old laptop. I now have a new laptop and I can't get the premium account through our pres...
- Plan Free/Premium Country My Question or Issue I thought I had created a new account in Spotify using our present email address and I paid for Premium FAMILY on my old lapto...
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Music wont play
My Question or Issue So recently i bought premium and before i bought premium there were some songs i didnt want to hear so i did the "dont play" thing, and now when i bought premium i cant undo it so i cant hear the songs that i did the thing with. ...
- My Question or Issue So recently i bought premium and before i bought premium there were some songs i didnt want to hear so i did the "dont play" thing, and now when ...
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- Spotify Star
- 365 Views
- 1 replies
- 0 likes
- 365 Views
- 1 replies
- 0 likes
whu i need to redownload my songs again after the new subscription
PlanPremiumCountry IndonesiaDeviceXiaomi Redmi ProOperating SystemAndroid Marshmellow My Question or Issue why do i need to redownload all of my songs again after the the new subscription? when spotify expires, i immediatly to subscribe again spotify...
- Plan Premium Country Indonesia Device Xiaomi Redmi Pro Operating System Android Marshmellow My Question or Issue why do i need to redownload all of my songs again after t...
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- Spotify Star
- 1054 Views
- 1 replies
- 0 likes
- 1054 Views
- 1 replies
- 0 likes
I was charged 30$ when I’ve been on Student Premium the entire year
I was charged 30$ in addition to my 5$ monthly payment for my student premium subscription. Both were taken out at the same time and I have no idea where this 30$ is coming from PlanStudent /PremiumCountry USADevice(iPhone 8 plus)Operating System(iOs...
- I was charged 30$ in addition to my 5$ monthly payment for my student premium subscription. Both were taken out at the same time and I have no idea where this 30$ is coming from Plan Studen...
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- Roadie
- 1261 Views
- 1 replies
- 0 likes
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PremiumStudenttransactionunknown
- 1261 Views
- 1 replies
- 0 likes
Not Receiving PS 10% off Promotion
PlanPremiumCountry SingaporeDevicePC & Playstation 4Operating SystemWindows 10 My Question or Issue I've a premium account and have spotify on my PS4 but never received the PSPlus Promotion: https://asia.playstation.com/en-sg/psn/playstation-music/sp...
- Plan Premium Country Singapore Device PC & Playstation 4 Operating System Windows 10 My Question or Issue I've a premium account and have spotify on my PS4 but never ...
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- Spotify Star
- 361 Views
- 1 replies
- 0 likes
- 361 Views
- 1 replies
- 0 likes
Solved!! I am back in pay-per-month - want to pay per year
PlanFree/PremiumCountry SwedenDeviceWindows 10 My Question or Issue What has happened to my agreement to pay per year? I see that it is now per month, from next month.
- Plan Free/Premium Country Sweden Device Windows 10 My Question or Issue What has happened to my agreement to pay per year? I see that it is now per month, from next month.
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- Spotify Star
- 533 Views
- 1 replies
- 0 likes
- 533 Views
- 1 replies
- 0 likes
Solved!! Pay a premium offer with a foreign country card
Hi,Currently, an offer stands till 31st of December, where you can pay for 3 months for a dollar. I want to pay, but my card is from a country that isn't listed through with the countries available for Spotify. Is there a way for me to pay even if it...
- Hi, Currently, an offer stands till 31st of December, where you can pay for 3 months for a dollar. I want to pay, but my card is from a country that isn't listed through with the countries available...
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- Community Legend
- 278 Views
- 1 replies
- 0 likes
- 278 Views
- 1 replies
- 0 likes
Superuser Contribution Cobro doble a tarjeta
Buen dia, tengo una cuenta de Spotify que actualmente funciona como free. Sin embargo hoy quise a aplicar a Premium como estudiante universitaria. Para eso llene los campos de la tarjeta de credito y pulse CONTINUAR. Una vez hice esto quise verificar...
- Buen dia, tengo una cuenta de Spotify que actualmente funciona como free. Sin embargo hoy quise a aplicar a Premium como estudiante universitaria. Para eso llene los campos de la tarjeta de credito y...
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- Spotify Legend
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
[South Africa][Premium] Trouble changing payment details
I'm having trouble to update my payment details and don't want to lose my premium subscription. I have tried to re enter new payment details, but it doesn't save, and reverts back to old information. What should I do? I have already followed the step...
- I'm having trouble to update my payment details and don't want to lose my premium subscription. I have tried to re enter new payment details, but it doesn't save, and reverts back to old information....
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- Roadie
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Visa Gift card
PlanFreeCountry USADeviceiPhone 7Operating SystemiOS 12 My Question or Issue I purchased a Visa Gift card to buy a student membership bundle with Hulu and showtime, and I put $20 on the card. I know the card is activated and working, but everytime I ...
- Plan Free Country USA Device iPhone 7 Operating System iOS 12 My Question or Issue I purchased a Visa Gift card to buy a student membership bundle with Hulu and showtime,...
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- Roadie
- 946 Views
- 1 replies
- 0 likes
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Premiumstudent premiumVisaVIsa Gift card
- 946 Views
- 1 replies
- 0 likes
Superuser Contribution Perfil Público
ola, gostaria de entender pq o meu perfil público é diferente da configuraçao privada. Entre playlists PÚBLICAS criadas por mim e playlists PÚBLICAS do próprio spotify e de outros usuários posso contar 29, mas eis que o perfil público decidiu só most...
- ola, gostaria de entender pq o meu perfil público é diferente da configuraçao privada. Entre playlists PÚBLICAS criadas por mim e playlists PÚBLICAS do próprio spotify e de outros usu...
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- Spotify Legend
- 760 Views
- 1 replies
- 0 likes
- 760 Views
- 1 replies
- 0 likes
Superuser Contribution old and new account don’t link
I used to have a Swedish account 5 years ago, then I moved to the Uk and added a British Uk card. Now I’m back in Sweden and added my Swedish details and now the account has gone back to my old old playlists? PlanPremiumCountry UK/Sweden Device(iPhon...
- I used to have a Swedish account 5 years ago, then I moved to the Uk and added a British Uk card. Now I’m back in Sweden and added my Swedish details and now the account has gone back to my old old p...
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- Spotify Legend
- 444 Views
- 1 replies
- 0 likes
- 444 Views
- 1 replies
- 0 likes
I upgraded to Premium, and now my Favorites are gone.
PlanPremiumCountryUSA DeviceSamsung Note 8Operating SystemWindows 10My Question or IssueI upgraded to Premium and now my Favorite songs list is gone. What happened to it? Frustrated that me giving Spotify money results in having to waste time and fix...
- Plan Premium Country USA Device Samsung Note 8 Operating System Windows 10 My Question or Issue I upgraded to Premium and now my Favorite songs list is gone. What happened to it? Frust...
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- Newbie
- 718 Views
- 2 replies
- 1 likes
- 718 Views
- 2 replies
- 1 likes
Superuser Contribution Problème file d'attente
Aucune des informations ci-dessous n'est requise. Cependant, plus vous en fournirez, plus il nous sera facile d'essayer de vous aider.Plan PremiumPays france DispositifHuawei Système opérateurAndroid Oreo Ma question ou problème J'ai un abonnement Pr...
- Aucune des informations ci-dessous n'est requise. Cependant, plus vous en fournirez, plus il nous sera facile d'essayer de vous aider. Plan Premium Pays france Dispositif Huawei ...
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- Spotify Legend
- 1736 Views
- 1 replies
- 0 likes
- 1736 Views
- 1 replies
- 0 likes