Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 168845 Views
- 110 replies
- 12 likes
- 168845 Views
- 110 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18730 Views
- 27 replies
- 4 likes
- 18730 Views
- 27 replies
- 4 likes
Superuser Contribution Premium account with Vodafone plan but still being charged by spotify
Hi have spotify premium which is included in my vodafone price plan however I have been charged ten euro each month for the last 4 months. I have contacted vodafone and they said they have not charged me anything and that I should contact spotify. I ...
- Hi have spotify premium which is included in my vodafone price plan however I have been charged ten euro each month for the last 4 months. I have contacted vodafone and they said they have not...
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- Spotify Legend
- 301 Views
- 1 replies
- 0 likes
- 301 Views
- 1 replies
- 0 likes
Premium for Family Problem
PlanPremium for FamilyCountry USADeviceiPhone 7, 8, and PC)Operating System(iOS) My Question or Issue We pay for Premium for Family. We have 5 family members under roof, all signed up. WE CAN NEVER LISTEN TO MORE THAN 1 DEVICE AT A TIME. Meaning, whi...
- Plan Premium for Family Country USA Device iPhone 7, 8, and PC) Operating System (iOS) My Question or Issue We pay for Premium for Family. We have 5 family ...
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- Roadie
- 253 Views
- 1 replies
- 0 likes
- 253 Views
- 1 replies
- 0 likes
Keeps unsubsribing
Im trying to get my 30 day free trial but it keeps unsubsribing me. I tried repeating the process a couple times but to no avail. I would be subscribed for a couple seconds at most but then I got texts saying I was unsubscribed. I was paying trying t...
- Im trying to get my 30 day free trial but it keeps unsubsribing me. I tried repeating the process a couple times but to no avail. I would be subscribed for a couple seconds at most but then I got tex...
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Does not let me use a premium trial
I have tried redeem the valentines premium trial but when I put my credit card information in it tells me that I have already used a trial but I know I have not had a premium tiral before. Help?
- I have tried redeem the valentines premium trial but when I put my credit card information in it tells me that I have already used a trial but I know I have not had a premium tiral before. Help?
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- Spotify Star
- 178 Views
- 1 replies
- 0 likes
- 178 Views
- 1 replies
- 0 likes
help
I just paid my Student Premium subscription via Globe Prepaid Load (PH Courier) but when i opened my app, there is a notification saying that I need to update my payment to keep my premium subscription. how do i fix this?
- I just paid my Student Premium subscription via Globe Prepaid Load (PH Courier) but when i opened my app, there is a notification saying that I need to update my payment to keep my premium subscripti...
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- Spotify Star
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Spotify theft.... signed up for free trial which i never received now charged for premium i dont hav
7PlanSamsung galaxyAndroid My Question or Issue How do i get my money back from these thieves
- 7Plan Samsung galaxy Android My Question or Issue How do i get my money back from these thieves
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- Spotify Star
- 369 Views
- 3 replies
- 0 likes
- 369 Views
- 3 replies
- 0 likes
spotify in my country is $4.99, but my credit card is from aa country where its $9.99
spotify in my country is $4.99, but my credit card is from aa country where its $9.99, i also might be moving to that country in a while, my questions are: if i subscribe to premium now will i pay according to my card location or my actual location a...
- spotify in my country is $4.99, but my credit card is from aa country where its $9.99, i also might be moving to that country in a while, my questions are: if i subscribe to premium now will i pay ac...
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- Spotify Star
- 238 Views
- 1 replies
- 0 likes
- 238 Views
- 1 replies
- 0 likes
Solved!! spotify e-card page giving 404... is this intentional?
https://www.spotify.com/us/purchase/ecards/ gives a 404i need to purchase an e-card - not sure how to do it now
- https://www.spotify.com/us/purchase/ecards/ gives a 404 i need to purchase an e-card - not sure how to do it now
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- Spotify Star
- 2021 Views
- 5 replies
- 0 likes
- 2021 Views
- 5 replies
- 0 likes
Close account to which I can no longer login
I closed my facebook account somewhere in November/December 2018 which I used to log on my spotify account. (my facebook account was registered on *snip*) I then created a new account with the address *snip* and started a new subscription linked to t...
- I closed my facebook account somewhere in November/December 2018 which I used to log on my spotify account. (my facebook account was registered on *snip*) I then created a new account w...
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- Community Legend
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
Superuser Contribution Como pagar en baloto Colombia?
Buenos dias, quiero pagar Spotify premium en efectivo pero no me aparece la opcion de generar un pin de pago para baloto. ¿Cual es el procedimiento?.Gracias.
- Buenos dias, quiero pagar Spotify premium en efectivo pero no me aparece la opcion de generar un pin de pago para baloto. ¿Cual es el procedimiento?. Gracias.
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- Spotify Legend
- 4147 Views
- 2 replies
- 3 likes
- 4147 Views
- 2 replies
- 3 likes
Solved!! Help
Hi, Untill two months ago, I was using spotify free. But I saw an advertisement where I could get 3 months of spotify premium including headspace for 15 euros. I took the deal, but.. I’ve had a bill of spotify twice now. 10 euros.. how? Love to hear ...
- Hi, Untill two months ago, I was using spotify free. But I saw an advertisement where I could get 3 months of spotify premium including headspace for 15 euros. I took the deal, but.. I’...
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- Casual Listener
- 387 Views
- 2 replies
- 0 likes
- 387 Views
- 2 replies
- 0 likes
Multiple charges on my account
PlanPremiumCountryUSA DeviceiPhone 8 Operating SystemIOS10 My Question or Issue I have been getting charged multiple times a month (3 times) for a very long time now. From what I am seeing I only have 1 account attached to my email address and charge...
- Plan Premium Country USA Device iPhone 8 Operating System IOS10 My Question or Issue I have been getting charged multiple times a month (3 times) for a very l...
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- Newbie
- 286 Views
- 2 replies
- 0 likes
- 286 Views
- 2 replies
- 0 likes
How do I purchase an ecard?
PlanPremiumCountry USADevice Operating System(Android, Windows 10) My Question or Issue I am trying to purchase a one-year premium membership for someone and last year when I did it allowed me to send an email or (ecard) to the intended user. Now it ...
- Plan Premium Country USA Device Operating System (Android, Windows 10) My Question or Issue I am trying to purchase a one-year premium membership for someone and ...
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- Spotify Star
- 948 Views
- 1 replies
- 2 likes
- 948 Views
- 1 replies
- 2 likes
Being hijacked with random playlists
Hi guys, Random one, I feel like I'm losing my mind. Randomly through the day or night as I'm listening to Spotify on my phone, a pop-up will come up with a new track and "Playing on Kitchen Speaker" and hijack my song with another song. Mostly diffe...
- Hi guys, Random one, I feel like I'm losing my mind. Randomly through the day or night as I'm listening to Spotify on my phone, a pop-up will come up with a new track and "Playing on Kitchen S...
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- Spotify Star
- 690 Views
- 3 replies
- 0 likes
- 690 Views
- 3 replies
- 0 likes
Changing country of Premium/Family account without losing playlists
Plan: PremiumCountry: US (transferring to UK) Device: Pixel & Macbook Pro My Question or Issue How do I change my country setting from US to UK without losing my playlists and downloaded music? ThanksMichael
- Plan: Premium Country: US (transferring to UK) Device: Pixel & Macbook Pro My Question or Issue How do I change my country setting from US to UK without l...
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- Community Legend
- 238 Views
- 1 replies
- 0 likes
- 238 Views
- 1 replies
- 0 likes
Need to cancel a subscription
I bought a three month subscription for my daughter on her spotify app. She had made an account with an email adress that does not exist (she made a typo when entering her email). She logged out and we had to make a new account with her right email a...
- I bought a three month subscription for my daughter on her spotify app. She had made an account with an email adress that does not exist (she made a typo when entering her email). She logged ...
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- Spotify Star
- 429 Views
- 1 replies
- 0 likes
- 429 Views
- 1 replies
- 0 likes
Pagamento por boleto
Eu não consigo mais gerar o boleto para renovar a assinatura do Spotify no plano premium.E eu não tenho cartão de crédito.
- Eu não consigo mais gerar o boleto para renovar a assinatura do Spotify no plano premium. E eu não tenho cartão de crédito.
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- Spotify Star
- 9989 Views
- 4 replies
- 1 likes
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Other
- 9989 Views
- 4 replies
- 1 likes
Superuser Contribution Code of giftcard not working
PlanPremiumCountry NetherlandsDeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or Issue I bought an giftcard in the Albert Heijn, but when i inserted the code on the site it says that it isn't working please contact spotify. I've a...
- Plan Premium Country Netherlands Device Samsung Galaxy Note 9 Operating System Android Oreo My Question or Issue I bought an giftcard in the Albert Heijn, but when i...
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- Spotify Legend
- 446 Views
- 3 replies
- 0 likes
- 446 Views
- 3 replies
- 0 likes
Superuser Contribution My account somehow ended up on a premium family account
I have a premium account in the USA that I opened because I was given the deal of 3 months for the price of 1. It was not a family account but a single account. One day out of the blue my phone starts playing on a random iPhone. No one I know owns an...
- I have a premium account in the USA that I opened because I was given the deal of 3 months for the price of 1. It was not a family account but a single account. One day out of the blue my phone start...
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- Spotify Legend
- 281 Views
- 1 replies
- 0 likes
- 281 Views
- 1 replies
- 0 likes
Superuser Contribution De-register Hulu account from Spotify
I know this was already asked serveral times here with the instruction to contact Hulu, but: I want to go back to Hulu without ads and need to de-register my Hulu account from my Spotify account for this – I already bought the no ads plan for one mon...
- I know this was already asked serveral times here with the instruction to contact Hulu, but: I want to go back to Hulu without ads and need to de-register my Hulu account from my Spotify account for&...
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- Casual Listener
- 366 Views
- 2 replies
- 0 likes
- 366 Views
- 2 replies
- 0 likes