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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68815 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133487 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70270 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253588 Views
155 replies
13 likes
Não consegui a atualizar o pagamento da minha conta premium. Após várias tentativas, só aparecia falha no pagamento. Cancelei a conta premium, mas ao tentar assinar novamente permanece a falha no pagamento. Já tentei em 3 cartões diferentes. Em vário...
Não consegui a atualizar o pagamento da minha conta premium. Após várias tentativas, só aparecia falha no pagamento. Cancelei a conta premium, mas ao tentar assinar novamente permanece a falha no pag...
Spotify Star
505 Views
1 replies
0 likes
I was late making my payment to spotify this month, and when I updated my pay information, I accidentally left the premium+hulu option instead of my original family plan option. I want my old plan back, but I don't want to pay for premium+hulu AND th...
I was late making my payment to spotify this month, and when I updated my pay information, I accidentally left the premium+hulu option instead of my original family plan option. I want my old plan ba...
Community Legend
790 Views
1 replies
0 likes
I recently signed up for a 3 month trial and during both the second and third month of it I was still charged 14.99. I have just cancelled the subscription, but would like to be refunded the other two charges.
I recently signed up for a 3 month trial and during both the second and third month of it I was still charged 14.99. I have just cancelled the subscription, but would like to be refunded the other tw...
Spotify Legend
715 Views
2 replies
0 likes
PlanPremiumCountrySwedenDeviceHuawei Mate 20 ProOperating SystemAndroid My Question or IssueMy subscription payment failed at the end of last month. So yesterday when I was going to pay it the payment failed again through the Spotify website. I then ...
Plan Premium Country Sweden Device Huawei Mate 20 Pro Operating System Android My Question or Issue My subscription payment failed at the end of last month. So yesterday when I was g...
Community Legend
619 Views
1 replies
0 likes
PlanFree/PremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndriod version 9 My Question or IssueI picked up my pre-ordered S10+ and when i signed up with a new account on spotify its only showing me the 30 day trial. The 6 month trial never ...
Plan Free/Premium Country USA Device Samsung Galaxy S10+ Operating System Andriod version 9 My Question or Issue I picked up my pre-ordered S10+ and when i signed up with a new accou...
Community Legend
445 Views
1 replies
0 likes
PlanFreeCountryPolandDeviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, me and my fiance have diffrent adress but still we want to buy Spotify Family is this possible?
Plan Free Country Poland Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, me and my fiance have diffrent adress but still we want to buy S...
Community Legend
693 Views
1 replies
0 likes
PlanFreeCountryTurkeyDeviceSamsung Galaxy S6Operating SystemAndroid My Question or IssueSo i tried to upgrade from a free account to a family one but spotify somehow rejected my card the 4 times i tried ( even though my card had more money needed tha...
Plan Free Country Turkey Device Samsung Galaxy S6 Operating System Android My Question or Issue So i tried to upgrade from a free account to a family one but spotify somehow ...
Not applicable
1743 Views
2 replies
0 likes
Olá, recebi o e-mail confirmando o pagamento conforme anexo. Ainda aparece como Free[Imagem]
Olá, recebi o e-mail confirmando o pagamento conforme anexo. Ainda aparece como Free [Imagem]
Spotify Star
778 Views
5 replies
0 likes
PlanPremium for Family/Premium for StudentsCountryCanada My Question or IssueFor the past 3 months, I have been charged $4.99/month (the premium for students rate). However, I am currently on a premium for family plan, which is charged through my sis...
Plan Premium for Family/Premium for Students Country Canada My Question or Issue For the past 3 months, I have been charged $4.99/month (the premium for students rate). However, I am cur...
Spotify Star
389 Views
1 replies
0 likes
PremiumMexicoiPhone 7 PlusiOS 12.1.4 I got an email from Spotify telling me that the payment of my subscription did not happen. But the charges keep coming to my card and the card still works perfect. What I can do?
Premium Mexico iPhone 7 Plus iOS 12.1.4 I got an email from Spotify telling me that the payment of my subscription did not happen. But the charges keep coming to my card and the card stil...
Community Legend
516 Views
1 replies
0 likes
PlanFamily PremiumCountryUSDeviceiPhone and DesktopOperating SystemWindows 10 My Question or IssueThis morning I tried opening Spotify and it is saying that I do not have an account. I was charged for my premium account a week ago and everything was ...
Plan Family Premium Country US Device iPhone and Desktop Operating System Windows 10 My Question or Issue This morning I tried opening Spotify and it is saying that I do not have an ...
Spotify Star
406 Views
3 replies
0 likes
I PlanPremium CountryThe NetherlandsDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have verified my student account since September 2018 but I am still charged to this day the full Premium price. I have already c...
I Plan Premium Country The Netherlands Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have verified my student a...
Community Legend
428 Views
3 replies
0 likes
PlanPremiumCountryPhilippinesDeviceSamsung A9 2018Operating SystemAndroid Oreo My Question or IssueAttached is a screenshot from my IG. I just want to confirm if this is legit? Thank you
Plan Premium Country Philippines Device Samsung A9 2018 Operating System Android Oreo My Question or Issue Attached is a screenshot from my IG. I just want to confirm if this is...
Community Legend
287 Views
1 replies
0 likes
Hello there, I've got a few issues with my Spotify account and subscription. I've been using the service for a few years now without problems on a Premium Account. I noticed on my last credit card statement that I was charged more last month.I see th...
Hello there, I've got a few issues with my Spotify account and subscription. I've been using the service for a few years now without problems on a Premium Account. I noticed on my l...
Community Legend
305 Views
1 replies
0 likes
I opened my spotify and the following pop showed up, I always used the PREMIUM & also paid every month due my phone operator. Now I moved from luxembourg to Thailand and I cancelled my phone abonement. I need to change the paimenent settings, but eve...
I opened my spotify and the following pop showed up, I always used the PREMIUM & also paid every month due my phone operator. Now I moved from luxembourg to Thailand and I cancelled my p...
Spotify Legend
340 Views
2 replies
0 likes
PlanFree/PremiumCountry TurkeyDevice(iPhone 5S,Pc)Operating System(Windows 10) My Question or Issue I just bought premium and it took my money.But now it says your payment has not taken.
Plan Free/Premium Country Turkey Device (iPhone 5S,Pc) Operating System (Windows 10) My Question or Issue I just bought premium and it took my money.But now it sa...
Spotify Legend
527 Views
2 replies
0 likes
I recently started my free trial for 1 month Spotify premium .I have relogged in multiple times in the app but it still shows the premium tab also the download feature works .On the website it states this :"your premium member ship will automatically...
I recently started my free trial for 1 month Spotify premium . I have relogged in multiple times in the app but it still shows the premium tab also the download feature works . On the website it st...
Spotify Legend
1030 Views
2 replies
0 likes
I received an email today saying that my premium had been cancelled whenever I did not authorise this at all
I received an email today saying that my premium had been cancelled whenever I did not authorise this at all
Roadie
441 Views
1 replies
0 likes
PlanPremiumCountryIndiaDevice(Nokia 8.1)Operating System(Android pie) My Question or IssueMost of the songs are missing in India.. please make available regional as well as international songs ASAP.
Plan Premium Country India Device (Nokia 8.1) Operating System (Android pie) My Question or Issue Most of the songs are missing in India.. please make available regional as wel...
Roadie
291 Views
1 replies
1 likes
Hi,I purchased a Yearly Subscription in May of 2018. I would like to renew my subscription without waiting till the last minute. So here is my question. If I buy a yearly subscription today in March of 2019, will my subscription begin in May of 2019 ...
Hi, I purchased a Yearly Subscription in May of 2018. I would like to renew my subscription without waiting till the last minute. So here is my question. If I buy a yearly subscription today in Marc...
Casual Listener
606 Views
2 replies
0 likes
