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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
71434 Views
31 replies
2 likes
Moderator
120700 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
156395 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
306433 Views
169 replies
13 likes
My Question or Issuei accidentally subscribed to premium and i would like to get my money back because i did not use it
My Question or Issue i accidentally subscribed to premium and i would like to get my money back because i did not use it
Community Legend
497 Views
1 replies
0 likes
I subscribed to a premium account offer with my previous mobile operator. I changed of operator in like 2017 but somehow my premium account I subscribed with them is still working? Now I wanna change to a Family account and can't cancel my premium sp...
I subscribed to a premium account offer with my previous mobile operator. I changed of operator in like 2017 but somehow my premium account I subscribed with them is still working? Now I wanna change...
Casual Listener
856 Views
4 replies
0 likes
I currently have a Spotify premium membership. It renewed and was paid for three days ago, a regular $9.99 plus tax payment. However, I now want to switch to Spotify Premium with Hulu. If I do switch, will I have to pay for this month on the Premium ...
I currently have a Spotify premium membership. It renewed and was paid for three days ago, a regular $9.99 plus tax payment. However, I now want to switch to Spotify Premium with Hulu. If I do switch...
Spotify Star
955 Views
3 replies
0 likes
I may have misread the product, but isn't the idea to be able to play seperate music, provided that you share the same physical homeadress? I recently updated to Premium Duo assuming I could share it with my girlfriend. But everything she plays music...
I may have misread the product, but isn't the idea to be able to play seperate music, provided that you share the same physical homeadress? I recently updated to Premium Duo assuming I could...
Community Legend
2895 Views
3 replies
0 likes
I was just wondering that if I get a one month premium subscription, will i recieve hulu?
I was just wondering that if I get a one month premium subscription, will i recieve hulu?
Spotify Star
450 Views
3 replies
0 likes
PlanPremiumU.S DeviceiPhone 7+Operating Systemios12 My Question or IssueI was charged for my the family plan, but then canceled and changed it to the regular w/ Hulu. Can I get a refund on the family plan?
Plan Premium U.S Device iPhone 7+ Operating System ios12 My Question or Issue I was charged for my the family plan, but then canceled and changed it to the regular w/ Hu...
Spotify Star
387 Views
1 replies
0 likes
Hi I have always been signed up as a Spotify student and I was verified again as a student in February but you have charged me premium price NZD twice now
Hi I have always been signed up as a Spotify student and I was verified again as a student in February but you have charged me premium price NZD twice now 😞
Spotify Star
850 Views
4 replies
0 likes
PlanPremiumCountryTurkeyDeviceSamsung Galaxy S8+Operating SystemAndroid 9 My Question or IssueMy family subscription is canceling every month. Spotify sends me a verification mail and we do it correctly but in the end of the month spotify cancels our...
Plan Premium Country Turkey Device Samsung Galaxy S8+ Operating System Android 9 My Question or Issue My family subscription is canceling every month. Spotify sends me a verification...
Spotify Star
422 Views
1 replies
0 likes
I signed up for a student membership and have had this for one year. I received an email in March advising me that it would expire at the end of April if I did not renew this and I had until 4th April to do so. I decided to cancel my membership compl...
I signed up for a student membership and have had this for one year. I received an email in March advising me that it would expire at the end of April if I did not renew this and I had until 4th Apri...
Spotify Star
1569 Views
1 replies
0 likes
Se cobro mensualidad pero no se activo premiumBuen día en mi cuenta estaba tratando de activar premium se cobro en mi tarjeta pero en mi cuenta no me llego Premium. Cuales son los pasos para poder revisar esto?Banco BanamexPlanFree/CountryMéxicoDevic...
Se cobro mensualidad pero no se activo premium Buen día en mi cuenta estaba tratando de activar premium se cobro en mi tarjeta pero en mi cuenta no me llego Premium. Cuales son los pasos par...
Community Legend
1082 Views
1 replies
0 likes
On the premium plan. All devices affected, its a plan issue. About three months ago, one of the accounts in my family premium account started having a tonne of songs and playlists added to it that are not hers. We changed her password and removed it ...
On the premium plan. All devices affected, its a plan issue. About three months ago, one of the accounts in my family premium account started having a tonne of songs and playlists a...
Roadie
545 Views
1 replies
0 likes
How do I get a refund to my bank account I cant find away to get in contact with a spodify representative. $9.99 and $1499 were taken from my bank account on April 2. HELP!!!
How do I get a refund to my bank account I cant find away to get in contact with a spodify representative. $9.99 and $1499 were taken from my bank account on April 2. HELP!!!
Composer
382 Views
1 replies
0 likes
I bought a Spotify premium gift card andWhen I took the label off the code went off with the label. What should I do now when I have paid a premium, but I do not get it activated?
I bought a Spotify premium gift card and When I took the label off the code went off with the label. What should I do now when I have paid a premium, but I do not get it activated?
Composer
529 Views
1 replies
0 likes
PlanFree/PremiumCountrySingaporeDevice Operating SystemiOS 10 My Question or IssueHave subscribed to SingTel Spotify through txt message and canceled my original plan. After the expiry day of my old plan, i lost all the songs I had downloaded and bec...
Plan Free/Premium Country Singapore Device Operating System iOS 10 My Question or Issue Have subscribed to SingTel Spotify through txt message and canceled my original...
Community Legend
1623 Views
1 replies
0 likes
PlanPremium with student discountCountryUnited statesDeviceSamsung S10+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Premium with student discount Country United states Device Samsung S10+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
406 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevice(iPhone 6Operating System(iOS 11 My Question or IssiueI had not enough money on my bank account, so spotify tried to take it but it did not work. I still have Premium but i dont know how i should pay for this month.
Plan Premium Country Germany Device (iPhone 6 Operating System (iOS 11 My Question or Issiue I had not enough money on my bank account, so spotify tried to take it but it did...
Spotify Star
967 Views
1 replies
0 likes
Hi all, I finished my trial and downgraded to free account, but Spotify still charged me HKD$58 last mouth. I checked my account which is "free" in all my devices: iPhone/ DAP/ Bose app and I have not applied Spotify thought 3rd-party company. Is the...
Hi all, I finished my trial and downgraded to free account, but Spotify still charged me HKD$58 last mouth. I checked my account which is "free" in all my devices: iPhone/ DAP...
Community Legend
522 Views
1 replies
0 likes
The account name for my subscription on the invitations I send says that the people in my family have been invited by what should be my name, but is just a bunch of numbers and letters. I don't see anywhere to update the account owner profile name. S...
The account name for my subscription on the invitations I send says that the people in my family have been invited by what should be my name, but is just a bunch of numbers and letters. I don't see a...
Spotify Legend
563 Views
1 replies
0 likes
I recently joined and found featured podcast but not some that I like, for example Clark Howard.Is there a way to the podcast and add it to my library? Thank you advance for your assistance!
I recently joined and found featured podcast but not some that I like, for example Clark Howard. Is there a way to the podcast and add it to my library? Thank you advance for your assistance!...
Spotify Legend
584 Views
1 replies
0 likes
Can I check for how long I will have Spotify premium?
Can I check for how long I will have Spotify premium?
Community Legend
1953 Views
3 replies
0 likes
