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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67740 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132839 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68701 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251757 Views
155 replies
13 likes
PremiumMexicoiPhone 7 PlusiOS 12.1.4 I got an email from Spotify telling me that the payment of my subscription did not happen. But the charges keep coming to my card and the card still works perfect. What I can do?
Premium Mexico iPhone 7 Plus iOS 12.1.4 I got an email from Spotify telling me that the payment of my subscription did not happen. But the charges keep coming to my card and the card stil...
Community Legend
514 Views
1 replies
0 likes
PlanFamily PremiumCountryUSDeviceiPhone and DesktopOperating SystemWindows 10 My Question or IssueThis morning I tried opening Spotify and it is saying that I do not have an account. I was charged for my premium account a week ago and everything was ...
Plan Family Premium Country US Device iPhone and Desktop Operating System Windows 10 My Question or Issue This morning I tried opening Spotify and it is saying that I do not have an ...
Spotify Star
403 Views
3 replies
0 likes
I PlanPremium CountryThe NetherlandsDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have verified my student account since September 2018 but I am still charged to this day the full Premium price. I have already c...
I Plan Premium Country The Netherlands Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have verified my student a...
Community Legend
425 Views
3 replies
0 likes
PlanPremiumCountryPhilippinesDeviceSamsung A9 2018Operating SystemAndroid Oreo My Question or IssueAttached is a screenshot from my IG. I just want to confirm if this is legit? Thank you
Plan Premium Country Philippines Device Samsung A9 2018 Operating System Android Oreo My Question or Issue Attached is a screenshot from my IG. I just want to confirm if this is...
Community Legend
284 Views
1 replies
0 likes
Hello there, I've got a few issues with my Spotify account and subscription. I've been using the service for a few years now without problems on a Premium Account. I noticed on my last credit card statement that I was charged more last month.I see th...
Hello there, I've got a few issues with my Spotify account and subscription. I've been using the service for a few years now without problems on a Premium Account. I noticed on my l...
Community Legend
300 Views
1 replies
0 likes
I opened my spotify and the following pop showed up, I always used the PREMIUM & also paid every month due my phone operator. Now I moved from luxembourg to Thailand and I cancelled my phone abonement. I need to change the paimenent settings, but eve...
I opened my spotify and the following pop showed up, I always used the PREMIUM & also paid every month due my phone operator. Now I moved from luxembourg to Thailand and I cancelled my p...
Spotify Legend
336 Views
2 replies
0 likes
PlanFree/PremiumCountry TurkeyDevice(iPhone 5S,Pc)Operating System(Windows 10) My Question or Issue I just bought premium and it took my money.But now it says your payment has not taken.
Plan Free/Premium Country Turkey Device (iPhone 5S,Pc) Operating System (Windows 10) My Question or Issue I just bought premium and it took my money.But now it sa...
Spotify Legend
525 Views
2 replies
0 likes
I recently started my free trial for 1 month Spotify premium .I have relogged in multiple times in the app but it still shows the premium tab also the download feature works .On the website it states this :"your premium member ship will automatically...
I recently started my free trial for 1 month Spotify premium . I have relogged in multiple times in the app but it still shows the premium tab also the download feature works . On the website it st...
Spotify Legend
1022 Views
2 replies
0 likes
I received an email today saying that my premium had been cancelled whenever I did not authorise this at all
I received an email today saying that my premium had been cancelled whenever I did not authorise this at all
Roadie
440 Views
1 replies
0 likes
PlanPremiumCountryIndiaDevice(Nokia 8.1)Operating System(Android pie) My Question or IssueMost of the songs are missing in India.. please make available regional as well as international songs ASAP.
Plan Premium Country India Device (Nokia 8.1) Operating System (Android pie) My Question or Issue Most of the songs are missing in India.. please make available regional as wel...
Roadie
291 Views
1 replies
1 likes
Hi,I purchased a Yearly Subscription in May of 2018. I would like to renew my subscription without waiting till the last minute. So here is my question. If I buy a yearly subscription today in March of 2019, will my subscription begin in May of 2019 ...
Hi, I purchased a Yearly Subscription in May of 2018. I would like to renew my subscription without waiting till the last minute. So here is my question. If I buy a yearly subscription today in Marc...
Casual Listener
602 Views
2 replies
0 likes
PlanFamily PremiumCountryBrazilDeviceMacBook Pro, Moto G4, Asus Zenfone 4Operating SystemOSX, Android My Question or IssueTenho uma conta Premium Familia, porém estou recebendo mensagens para virar premium, fui olhar minha fatura e não houve cobrança...
Plan Family Premium Country Brazil Device MacBook Pro, Moto G4, Asus Zenfone 4 Operating System OSX, Android My Question or Issue Tenho uma conta Premium Familia, porém estou receben...
Spotify Star
376 Views
3 replies
0 likes
I sold my iPod this year because Spotify Premium was so useful and convenient that I wanted to use nothing but it. I tried google music before this but I felt that it didn't hold up to spotify. Now I think I'm changing my mind. It is ridiculous that ...
I sold my iPod this year because Spotify Premium was so useful and convenient that I wanted to use nothing but it. I tried google music before this but I felt that it didn't hold up to spotify. &nbs...
Casual Listener
991 Views
2 replies
3 likes
PlanPremiumCountry India DeviceAndroid Phone, LaptopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue A lot of songs are greyed out.So i thought it must be because of the region problem but later i found out that songs in m...
Plan Premium Country India Device Android Phone, Laptop Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue A lot of songs are greyed...
Spotify Star
40014 Views
9 replies
0 likes
Hello, I was late with my premium account payment, I tried to change the card data to pay, but always gets error. Help
Hello, I was late with my premium account payment, I tried to change the card data to pay, but always gets error. Help
Community Legend
317 Views
1 replies
0 likes
PlanFree/PremiumCountry Not FixedDevicePixel XLOperating System Android Oreo My Question or Issue I am from India but am always on the move. My job involves living and working in various countries. Could I take premium in country and enjoy premium be...
Plan Free/Premium Country Not Fixed Device Pixel XL Operating System Android Oreo My Question or Issue I am from India but am always on the move. My job involv...
Community Legend
1066 Views
10 replies
0 likes
PlanFree/PremiumCountryBrasil My Question or IssueWe used to get our subs via boleto, a payment method very popular here in Brazil. Do you guys know if there's a chance to bring it back? If so, when? I'll never change my schedule for a music service,...
Plan Free/Premium Country Brasil My Question or Issue We used to get our subs via boleto, a payment method very popular here in Brazil. Do you guys know if there's a chance to...
Casual Listener
450 Views
2 replies
0 likes
PlanFreeCountryHondurasDeviceBmobile/AcerOperating SystemAndroid/windows 10 My Question or IssueHola, tengo un problema con mi suscripción premium. La tenia activada pero luego del primer mes gratis, al día de hacer el débito me salio que habia ocurr...
Plan Free Country Honduras Device Bmobile/Acer Operating System Android/windows 10 My Question or Issue Hola, tengo un problema con mi suscripción premium. La tenia activada pero lue...
Community Legend
590 Views
3 replies
1 likes
Hi,I paid my subscription by card, the other day as prompted when I loaded Spotify but seem to have ended up with Premium rather than what I had, the Family Plan. Is there anyway to pay the difference and upgrade?Thanks.
Hi, I paid my subscription by card, the other day as prompted when I loaded Spotify but seem to have ended up with Premium rather than what I had, the Family Plan. Is there anyw...
Community Legend
344 Views
2 replies
0 likes
My problemSo Spotify declined my payment because my debit card doesn’t have any money left. But after I top up my card, update my card details, Spotify said that there was a problem, but I was still charged. After that I tried to update my informatio...
My problem So Spotify declined my payment because my debit card doesn’t have any money left. But after I top up my card, update my card details, Spotify said that there was a problem, but I was stil...
Community Legend
362 Views
1 replies
0 likes
