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Ask here for help with Premium, payments and trials.
Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanPremiumCountry Canada DeviceIphone My Question or Issue My old credit card expired i have a new one and am trying to get spotify premium again and everytime i put in the credit card info all i get is a payment failed box.
PELO AMOR DE DEUS...JÁ É A MINHA TERCEIRA TENTATIVA DE MANDAR ALGO AQUI!EU SEREI COBRADA NO CARTÃO DE CRÉDITO, JÁ ESTÁ NA FATURA O VALOR DE CONTA PREMIUM E MESMO SEGUINDO TODOS OS PASSOS EU NÃO ENCONTRO A CONTA VINCULADA AO PREMIUM...ESTOU USANDO FRE...
PlanPremiumCountry USA My Question or Issue I paid for the 99 cents for 3-month subscription but it charged me the 10 dollars, I need that money im broke
I made a new account and bought the plan of 1.99 for 3 months, something appeared about update, but I put in continue to make the purchase. You charged the card statement and the plan did not activate, and you still charged 2 times 1.99. Please help ...
For the last 2 months I've been charged 10 euros for premium and 15 euros for a family account even though I never subscribed to the latter neither has anyone in the household I checked my Spotify page and it also only lists the 10 euros for the prem...
Spotify Username Plan Premium Country Philippines Device Vivo V5 Operating System Android Marshmallow My Question or Issue Every time I select a song to play, it plays a different song. It is quite annoying. Normally it plays the first song regardle...
I want to upgrade to premium but I’m afraid if I cancel my free subscription, all of my playlists will be deleted. Please help! My Question or Issue
PlanPremium trying to change to StudentCountry USA Operating System(Windows 10, Google Chrome) My Question or Issue Currently i was trying to change my plan from premium to a student discount. When on the subcription page of your account, if i select...
PlanFreeCountry USAMy Question or Issue I have previously beeen subscribed to premium and am looking to resubscribe but my only options are the 99cent new subcription deal that won't accept payment, yearly and family plan. I'm only interested in the ...
I have a free trial of Spotify premium and downloaded some songs. Will I be able to keep those songs as downloaded when the trial ends?
Spotify Username antwalmsley PlanPremiumCountry Ukiphone 7 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I pay for Spotify premium via iTunes. Money left my account 17th may and no premium access - has been discontinued...
I have the student premium plan with hulu on my account. I can not log in to Hulu anymore after the first time of activating it and when I try to log in it asks me to set up a subscription. I HAVE ALREADY DONE THAT WITH MY PREMIUM ON SPOTIFY. Help me...
Olá, por gentileza, gostaria de deixar a tela do meu Android 8.1.0 sempre ligada enquanto o Spotify estiver em primeiro plano. Isso é possível? Sou usuário Premium.
For years I have a premium account. I see the monthly payments in my account info. Altough all of a sudden I can't use my premium account; it says now I have a free account, Please help to solve this. Thanks. Gr Leon
I have a Samsung Galaxy S7. I've always had Spotify but I decided to get Spotify Premium over a month ago. I have a playlist of over 500 songs. I was able to scroll to the top of my playlist, type in a song, and select it from the filtered options. T...
PlanPremiumCountry Canada DeviceiPhone 7Operating Systemios My Question or Issue I paid for my Spotify account May 7th, 2018 and it hasn’t been a month yet and they just cancelled it. I am very angry because I lost everything and I don’t get why Spot...
Hello i tried buy student account but i haven't document for demonstration of my studentship. Then i bought normal premium license but service fee was charged twice from my credit card.1 - Student Account 6.90 TRY2 - Normal Account 13.90 TRY PlanStud...
PlanStudentCountry Netherlands My Question or Issue I have recently changed from a premium subscription to student. Now I am getting notifications that payment failed and I should update my payment details. However, if I do that it is as if I am bein...
Plan: PremiumCountry: Brazildevice: Iphone 7 My Question or IssueI had problems with my credit card used for the payment, but have already solved the payment problem. However, since then I am unable to login with my premium account. It says that it i...
PlanFamily premium CountryCanada My Question or Issue I just upgraded my regular premium account to the family premium account but it's only showing one member (me) as being able to have the premium benefits, to my understanding the $14.99 charge was...