Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 168845 Views
- 110 replies
- 12 likes
- 168845 Views
- 110 replies
- 12 likes
Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 18730 Views
- 27 replies
- 4 likes
- 18730 Views
- 27 replies
- 4 likes
Superuser Contribution Hulu and Student Spotify
So I had Student Hulu for a while but I had gotten logged out at one point. It won't let me log in using the same email address as my Spotify. When I ask for them to send a reset to my email I never get one. If I cancel the subscription to Hulu in my...
- So I had Student Hulu for a while but I had gotten logged out at one point. It won't let me log in using the same email address as my Spotify. When I ask for them to send a ...
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- Spotify Legend
- 475 Views
- 1 replies
- 0 likes
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HuluStudentTrouble Logging In
- 475 Views
- 1 replies
- 0 likes
Change from premium to family
Hi, I have two issues. 1) I've just created my Spotify account today. I bought the Premium plan thinking I'd get the 1st month for free as it was advertised everywhere, but I've been billed $10,99 on my credit card. 2) Then, after I spoke with my sis...
- Hi, I have two issues. 😞 1) I've just created my Spotify account today. I bought the Premium plan thinking I'd get the 1st month for free as it was advertised everywhere, but I...
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- Community Legend
- 227 Views
- 1 replies
- 0 likes
- 227 Views
- 1 replies
- 0 likes
Solved!! Spotify says my account doesn't exist?
I tried the 99p for 3 months trial and it ends next month. Yet suddenly 2 months in I was unable to listen to downloaded songs now all of a sudden I have been logged out of my account on all devices and am unable to log back in as it says my account ...
- I tried the 99p for 3 months trial and it ends next month. Yet suddenly 2 months in I was unable to listen to downloaded songs now all of a sudden I have been logged out of my account on all devices ...
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- Community Legend
- 5322 Views
- 3 replies
- 0 likes
- 5322 Views
- 3 replies
- 0 likes
Payment failed
PlanWas premium now freeCountry LatviaDeviceI tried from 3 computers, laptop, and 2 phonesOperating SystemAndroid My Question or IssueSo I want to update my payment method to the new one, but it doesn't work. Because of that I hadn't paid for my fami...
- Plan Was premium now free Country Latvia Device I tried from 3 computers, laptop, and 2 phones Operating System Android My Question or Issue So I want to update my paym...
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- Roadie
- 267 Views
- 1 replies
- 1 likes
- 267 Views
- 1 replies
- 1 likes
Premium stopped although I am still supposed to have it.. :(
PlanPremium CountrySingapore Device Samsung Edge 7 My Question or Issue Premium stopped working.
- Plan Premium Country Singapore Device Samsung Edge 7 My Question or Issue Premium stopped working.
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- Spotify Star
- 225 Views
- 1 replies
- 0 likes
- 225 Views
- 1 replies
- 0 likes
Vodafone + Spotify family
Hi, i currently have a Spotify family account. I have just signed with Vodafone and I am on a red entertainment pack. This gives me access to Spotify premium for a year. Before I activate it I would like to know if it is possible to take the Vodafone...
- Hi, i currently have a Spotify family account. I have just signed with Vodafone and I am on a red entertainment pack. This gives me access to Spotify premium for a year. Before I activate it I...
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- Spotify Star
- 312 Views
- 1 replies
- 0 likes
- 312 Views
- 1 replies
- 0 likes
Solved!! Paypal payment from debit bank account
PlanPremiumCountryBelgium DeviceiPhone 6My Question or Issue Hi, I have been paying Spotify from my bank account linked to my Paypal account (so not a credit card). I changed banks and want to pay Paypal from the bank acocunt that is linked to Paypal...
- Plan Premium Country Belgium Device iPhone 6 My Question or Issue Hi, I have been paying Spotify from my bank account linked to my Paypal account (so not a credit card). I...
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- Casual Listener
- 4511 Views
- 6 replies
- 0 likes
- 4511 Views
- 6 replies
- 0 likes
Estou pagando o Premium e minha conta está como Free
Todas as cobranças do meu cartão estão em dia porém não consigo mais acessar o Premium e não consigo falar com ninguém e nem cancelar. O meu nome de usuário aparece como um que não é meu.PlanPremiumCountry BrasilDeviceSamsung Galaxy J7 ProOperating S...
- Todas as cobranças do meu cartão estão em dia porém não consigo mais acessar o Premium e não consigo falar com ninguém e nem cancelar. O meu nome de usuário aparece como um que não é meu. Plan Pr...
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- Spotify Star
- 318 Views
- 2 replies
- 0 likes
- 318 Views
- 2 replies
- 0 likes
subscription
I am paying for premium account every month. But my account doesn't recognise me as a premium user. So I can not cancel the subscription since the account setting tells me I am a free user.. But I am paying $9.99 every month. When I signed up at firs...
- I am paying for premium account every month. But my account doesn't recognise me as a premium user. So I can not cancel the subscription since the account setting tells me I am a free user.. But I am...
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- Roadie
- 237 Views
- 1 replies
- 0 likes
- 237 Views
- 1 replies
- 0 likes
Spotify Student and Gift cards
Premium Student US My Question or Issue I was gifted a Spotify gift card for Christmas and happily applied it to my account, thinking it would cover several months of my Premium Student plan. However, I was really bummed to see that doing so cut off ...
- Premium Student US My Question or Issue I was gifted a Spotify gift card for Christmas and happily applied it to my account, thinking it would cover several month...
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- Roadie
- 387 Views
- 1 replies
- 0 likes
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Gift CardHuluStudent
- 387 Views
- 1 replies
- 0 likes
Premium subscription stopped working - please fix
Please help - every device I log onto shows under setting that I am on a 'Free' subscription, whereas I have been a Premium subscriber for years. I have tried logging out everywhere, uninstalling the app on phone and ipad, and nothing works any more ...
- Please help - every device I log onto shows under setting that I am on a 'Free' subscription, whereas I have been a Premium subscriber for years. I have tried logging out everywhere, uninstalli...
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- Spotify Star
- 262 Views
- 1 replies
- 0 likes
- 262 Views
- 1 replies
- 0 likes
New card update
Hello, I recently recieved a new card and tried to update the information multiple times, however, it keeps declining both of my cards. It paused my account and I am unable to listen to spotify anymore. What should I do? Thanks.
- Hello, I recently recieved a new card and tried to update the information multiple times, however, it keeps declining both of my cards. It paused my account and I am unable to listen to spot...
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- Spotify Star
- 233 Views
- 1 replies
- 0 likes
- 233 Views
- 1 replies
- 0 likes
Problemas com Premium
Efetuei o pagamento e foi confirmado, mas não posso pular de música quando quiser, outras funções funcionam normalmente.
- Efetuei o pagamento e foi confirmado, mas não posso pular de música quando quiser, outras funções funcionam normalmente.
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- Spotify Star
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
La domiciliacion no se puede dar de alta
Intento dar de alta mi tarjeta pero no me deja me comunique con el banco y me menciona que es de parte de ustedes el error
- Intento dar de alta mi tarjeta pero no me deja me comunique con el banco y me menciona que es de parte de ustedes el error
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- Spotify Star
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
I have and AM USING Premium but Spotify tells me I don't have Premium. ????
I use Premium everyday. It was only when I went to connect with Sonos that I realized that my Spotify account says that I have not upgraded to Premium. But i have, have been for over a year! I AM USING Premium...... why does Spotify say this, and wha...
- I use Premium everyday. It was only when I went to connect with Sonos that I realized that my Spotify account says that I have not upgraded to Premium. But i have, have been for over a year! I AM USI...
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- Spotify Star
- 245 Views
- 1 replies
- 0 likes
- 245 Views
- 1 replies
- 0 likes
Reativar o premium familiar
Estou colocando meus dados do banco, para reativar o premium e não está indo, preciso de ajuda pfv.
- Estou colocando meus dados do banco, para reativar o premium e não está indo, preciso de ajuda pfv.
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- Spotify Star
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
Re: Taking money after cancelling premium
I have read alot reviews and am not happy .i would lile yo unsubscribe to ur app nut uou make it impossible to dp so.i do not want your services anymore if nothing is done soonest i will report to the relevant authorities and go to facebook if no one...
- I have read alot reviews and am not happy .i would lile yo unsubscribe to ur app nut uou make it impossible to dp so.i do not want your services anymore if nothing is done soonest i will report to th...
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- Spotify Star
- 268 Views
- 1 replies
- 0 likes
- 268 Views
- 1 replies
- 0 likes
Premium pas activé
Bonjour,Après l'incident de mon topic précédent, je suis confronté à un autre problème.Bien que j'ai souscrit à un abonnement, mon compte Spotify n'est pas considéré comme Premium sur l'application, bien qu'il le soit sur le site internet dans la rub...
- Bonjour, Après l'incident de mon topic précédent, je suis confronté à un autre problème. Bien que j'ai souscrit à un abonnement, mon compte Spotify n'est pas considéré comme Premium sur l'applica...
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- Spotify Star
- 248 Views
- 1 replies
- 0 likes
- 248 Views
- 1 replies
- 0 likes
subscribed but no premium
PlanPremiumCountry GermanyDeviceMacbook Pro late 2016Operating System My Question or Issue I subscribed and I can see I am premium on the status page but not everywhere else what to do or whom to contact
- Plan Premium Country Germany Device Macbook Pro late 2016 Operating System My Question or Issue <removed sensitive info> I subscribed and I can se...
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- Spotify Star
- 202 Views
- 1 replies
- 0 likes
- 202 Views
- 1 replies
- 0 likes
Set up Spotify in foreign country - how do I go Premium or change location?
I set up Spotify on my phone whilst in Thailand. I will be here for another month and then I will move on to Malaysia and then Indonesia. After that I'll be moving between countries througout SE Asia and then Canada/States. First of all, because I'm ...
- I set up Spotify on my phone whilst in Thailand. I will be here for another month and then I will move on to Malaysia and then Indonesia. After that I'll be moving between countries througout...
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- Roadie
- 821 Views
- 1 replies
- 0 likes
- 821 Views
- 1 replies
- 0 likes