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Sudden need of credit card

Sudden need of credit card

Hello Community,

So I've recently started using Spotify Premium since there was a promotion to use it three months for only 99 cents a month. I connected it through my Paypal. So now that the three months are over, I'd love to continue using Premium, but for some reason now it wants credit card information even on paypal to pay, which is unfortunate cause I don't have a credit card. 

Essentially, three months for 99 cents was ok, but 9:99 needs a credit card now?

Why? And how can I continue using Premium? (There are no Prepaid cards for Spotify in Austria available right now)

 

Reply
1 Reply

Hey @RubinDragoon

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

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