Trying to buy premium but keeps redirecting me back to main purchase page

[kopala]

I'm trying to buy premium subscription but it keeps turning me back to the main subscription page where u have to chose ur payment method, after I agree to pay with paypal.

[Maxim]

Hey @kopala,

Thanks for reaching out.

Are you trying to claim an offer? Has the payment method been used for Spotify in the past?

[Mordecaiuss]

I had the same problem too. It redirects me back to purchase page and gives error "Payment failed". I purchase premium with the same card on another account. But it dont accept this card on my account

[kopala]

I've paid for a similar premium before, it's the 0.99$ for 3 months atm. So I'm trying to purchase but it keeps redirecting

[Maxim]

Thanks for letting me know.

You won't be able to claim the offer using this payment method but you should be able to do it if you use an alternate payment method (and you haven't had Premium before). 🙂