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Trying to cancel premium and it won’t let me

Trying to cancel premium and it won’t let me

I’m trying to cancel my premium subscription and when I get to the page and click the button to cancel the plan nothing happens and my account is still registered as premium. How do I cancel this?!?

 

Plan

Free/Premium

Country

USA

Device

iPhone 12

 

 

 

Reply
1 Reply

Hey @sarahm15, thanks for reaching out to the Community!

Can you try canceling your Premium subscription following these steps using a different browser or private window? Keep in mind that if you have subscribed using a third-party or a mobile provider, you will have to cancel your subscription through them.

 

Let me know how this goes!

Billy-JSpotify Star
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