Unable to Unsubscribe

[LabMan]

Plan

Premium

Country

 USA

Device

Samsung Galaxy Note 8

Operating System

Windows 10 64-Bit

My Question or Issue

 Cannot unsubscribe, when I try to it simply boots me back to the main page and says, "Oops! Something went wrong, please try again."

Have tried multiple devices, times, and days.

[Keanu_C]

Hey @LabMan 

I would recommend clearing your cookies and caches, this could be the problem that you are having. If that doesn't work i would also recommend trying in incognito mode and see that will solve your problem. 

Let me know how it goes!

Keanu_C

[LabMan]

To quote the original post, "Have tried multiple devices, times, and days."

A cache or local issue wouldn't translate across from PC to mobile, tablet, or laptop all of which have never visited the site before.

[muffin5317]

If you tried clearing your cookies and cache to no avail, I would recommend getting in touch with the Spotify support team on Twitter or through their form to cancel it for you. 

Contact Us: https://support.spotify.com/us/article/how-can-i-contact-spotify/?in_footer

@SpotifyCares: https://twitter.com/SpotifyCares