Unable to switch from Premium Individual Annual Subscription to Premium Duo Annual Subscription

[jdutta2002]

Plan

Premium

Country

India

Device

Windows app

Operating System

Windows 10

My Question or Issue

I am unable to switch from Premium Individual Annual Subscription to Premium Duo Annual Subscription. Getting this error message: Sorry, you're not eligible for the plan you selected. But here are more ways to get Premium! Please help me.

[jdutta2002]

This is now resolved for me

[diogonb]

How did you managed to fix this, I am facing the same issue with my family premiun plan

[Dian]

Hey @diogonb,

Thanks for the reply.

Could you tell us more about the issues you're experiencing with trying to activate a yearly Family subscription? The more details we have the better our answer will become.

@jdutta2002 What's your solution?

Keep us posted,

Cheers!