Unauthorized payment


Unauthorized payment


Afternoon, i'm from Brazil, and i have a debit on my credit card from spotify that i did not authorized, i want to cancel what ever account is using my credit card, can anyone help me??

1 Reply

Re: Unauthorized payment

Rock Star 17
Rock Star 17

Hey @hacom121,

Apologies for the late reply, but maybe I can still help :)

You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account and try to cancel Premium.
When you see a 10 digit number log in with Facebook!

Have a great day!


LukeRock Star 17
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