Unknown Charges

Unknown Charges


My husband and I both have our own Spotify accounts which comes off of our Mastercard however we are getting a $9.99 charge on our VISA and we have no idea why or how to find out where its coming from and how we can be refunded. 
Charge shows up as P057CF1D7E Stockholm 



1 Reply


Hey @VanessaLynn1985,

Thanks for reaching out, and welcome to the Community.

If you’ve been charged twice I recommend looking at the Why have I been charged twice? support article.

I hope this helps!

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