Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
193381 Views
123 replies
12 likes
- 193381 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
22036 Views
28 replies
4 likes
- 22036 Views
- 28 replies
- 4 likes
Family subscription in Spain
Hi, I cannot find any info on the family subscription in Spain (where I live). Could someone point me in the right direction?
Hi, I cannot find any info on the family subscription in Spain (where I live). Could someone point me in the right direction?
Roadie
1229 Views
2 replies
0 likes
- 1229 Views
- 2 replies
- 0 likes
Giftcard cashing during premium subscription
I just registered a 10 euro gift card while already having an active premium account. Will the giftcard just cover my next monthly bill for my subscription?
I just registered a 10 euro gift card while already having an active premium account. Will the giftcard just cover my next monthly bill for my subscription?
Casual Listener
321 Views
2 replies
0 likes
- 321 Views
- 2 replies
- 0 likes
Paying with a credit card from another country
HII have a premium accountbut I had to cancel the credit card I use to pay it And I am trying to put the information of another card and they are not allowing meMy acc from apple is from Brasilbut I move to Panama. and the credit card I am trying to ...
HI I have a premium account but I had to cancel the credit card I use to pay it And I am trying to put the information of another card and they are not allowing me My acc from apple is...
Community Legend
575 Views
1 replies
0 likes
- 575 Views
- 1 replies
- 0 likes
Premium doesnt works
I already pay for premium but it doesn't works. What should i do?:((
I already pay for premium but it doesn't works. What should i do?:((
Community Legend
293 Views
3 replies
0 likes
- 293 Views
- 3 replies
- 0 likes
Discount Family Subscriptions!
I check my bank account you guys charge me for a month of spotify and now I cannot get on the app please help
I check my bank account you guys charge me for a month of spotify and now I cannot get on the app please help
Community Legend
203 Views
3 replies
0 likes
- 203 Views
- 3 replies
- 0 likes
Me cobraron el doble esta mensualidad
Tengo la suscripción de 99 al mes y el la tarde me descontaron dos veces 99 pesos osea 188 pesos, porque?
Tengo la suscripción de 99 al mes y el la tarde me descontaron dos veces 99 pesos osea 188 pesos, porque?
Newbie
268 Views
1 replies
0 likes
- 268 Views
- 1 replies
- 0 likes
Help
I have cancelled my son's subscription but am still being charged.
I have cancelled my son's subscription but am still being charged.
Spotify Star
175 Views
1 replies
0 likes
- 175 Views
- 1 replies
- 0 likes
Superuser Contribution Fraudulent Charges from Spotify $119.88
I pay $9.99 per month for premium. Yesterday I discovered a random charge on my bank statment for $119.88 and it was debited on a different day then my normal $9.99. I did live chat with a spotify employee and they found a random email address attach...
I pay $9.99 per month for premium. Yesterday I discovered a random charge on my bank statment for $119.88 and it was debited on a different day then my normal $9.99. I did live chat with a spotify em...
Roadie
2086 Views
1 replies
5 likes
- 2086 Views
- 1 replies
- 5 likes
Add support for Google ChromeCast
I am a college student and I was going to use a gift card for my payments instead of a credit or debit card. How do I do that?
I am a college student and I was going to use a gift card for my payments instead of a credit or debit card. How do I do that?
Spotify Star
216 Views
1 replies
0 likes
- 216 Views
- 1 replies
- 0 likes
- 208 Views
- 1 replies
- 0 likes
Pago con tarjeta débito en Colombia
Pagué con tarjeta débito de Bancolombia a través del botón de pagos PSE y el dinero se descontó de mi cuenta pero aún no se ha activado. ¿Cuánto tiempo tarda en activar la cuenta o es automático?
Pagué con tarjeta débito de Bancolombia a través del botón de pagos PSE y el dinero se descontó de mi cuenta pero aún no se ha activado. ¿Cuánto tiempo tarda en activar la cuenta o es automático?
Newbie
1674 Views
1 replies
0 likes
- 1674 Views
- 1 replies
- 0 likes
Doble facturacion
Bueno, resulta que es el tercer mes que me llega doble facturacion de mi subscripcion familiar, y no tengo ni donde hablar con spotify para saber que esta pasando, y el por que tengo esta doble facturacion ya al cuarto mes seguido , y queria saber si...
Bueno, resulta que es el tercer mes que me llega doble facturacion de mi subscripcion familiar, y no tengo ni donde hablar con spotify para saber que esta pasando, y el por que tengo esta doble factu...
Newbie
419 Views
2 replies
2 likes
- 419 Views
- 2 replies
- 2 likes
Solved!! High School Senior that just accepted college offer
Hi all, quick question. I wanted to know if I can sign up for the student premium plan yet. I am currently a high school senior but I have accepted one of my college offers by this point (meaning I will be attending there in the fall). If I have an e...
Hi all, quick question. I wanted to know if I can sign up for the student premium plan yet. I am currently a high school senior but I have accepted one of my college offers by this point (meaning I w...
Casual Listener
1628 Views
2 replies
0 likes
- 1628 Views
- 2 replies
- 0 likes
Payment issue
by mistake I payed for my Premium on my old account not on my account I am using now. I got charged but charged for the wrong account. Anyone know what I can do or who I can contact so I can get a refund.
by mistake I payed for my Premium on my old account not on my account I am using now. I got charged but charged for the wrong account. Anyone know what I can do or who I can contact so I can get...
Community Legend
295 Views
1 replies
0 likes
- 295 Views
- 1 replies
- 0 likes
Please contact me.
As shown in the attachment My Credit Card has been charged $14.99 per month since July or Aug of 2017, for a Premium membership. I have been unable to access Spotify, however my husband has. He tried to help me fix it the other night and said he coul...
As shown in the attachment My Credit Card has been charged $14.99 per month since July or Aug of 2017, for a Premium membership. I have been unable to access Spotify, however my husband has. He tried...
Not applicable
284 Views
2 replies
0 likes
- 284 Views
- 2 replies
- 0 likes
Claim 60 day premium trial
Hi there,I can't seem to find where to claim the 60 day free premium trial. There is only the option to claim 30 day free premium trial.Thanks!
Hi there, I can't seem to find where to claim the 60 day free premium trial. There is only the option to claim 30 day free premium trial. Thanks!
Community Legend
229 Views
1 replies
0 likes
- 229 Views
- 1 replies
- 0 likes
Superuser Contribution Payments
I got charged 4.99 for the student/Hulu discount to have premium but I’m not enrolled in college until the fall of 2018 but they still charged me. I need this 4.99 off my account.
I got charged 4.99 for the student/Hulu discount to have premium but I’m not enrolled in college until the fall of 2018 but they still charged me. I need this 4.99 off my account.
Not applicable
203 Views
1 replies
0 likes
- 203 Views
- 1 replies
- 0 likes
One time payment
How do i pay onetime for family? I dont want to be charge every month.
How do i pay onetime for family? I dont want to be charge every month.
Casual Listener
521 Views
2 replies
0 likes
- 521 Views
- 2 replies
- 0 likes
Premium account changed to free account
I recenty discovered that my spotify status was changed to a free account. I have had a premium account since January. When I bought spotify my receipt says I have a premium account. I don't understand why my account status has been changed.Can someo...
I recenty discovered that my spotify status was changed to a free account. I have had a premium account since January. When I bought spotify my receipt says I have a premium account. I don't understa...
Spotify Star
239 Views
1 replies
0 likes
- 239 Views
- 1 replies
- 0 likes
Premium play
All my downloaded music is unplayable now. I have the premium and I've had to do this before. But now it won't let me even download. Why does this keep happening?
All my downloaded music is unplayable now. I have the premium and I've had to do this before. But now it won't let me even download. Why does this keep happening?
Spotify Star
224 Views
1 replies
0 likes
- 224 Views
- 1 replies
- 0 likes