Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 93918 Views
- 58 replies
- 6 likes
- 93918 Views
- 58 replies
- 6 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 11837 Views
- 24 replies
- 2 likes
- 11837 Views
- 24 replies
- 2 likes
Re: How to subsribe to premium for first time
why cant i use a money order[type of check] to buy premium ?
- why cant i use a money order[type of check] to buy premium ?
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- Casual Listener
- 215 Views
- 1 replies
- 0 likes
- 215 Views
- 1 replies
- 0 likes
Trouble updating paying method
Hello,I have tried to change/update my creditcard several times (with different creditcards).Everytime I enter the data, there seems to be an error...I have no idea why this is, because all my creditcards work.Can someone help me with this?Greets
- Hello, I have tried to change/update my creditcard several times (with different creditcards). Everytime I enter the data, there seems to be an error... I have no idea why this is, because all my ...
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- Newbie
- 209 Views
- 1 replies
- 0 likes
- 209 Views
- 1 replies
- 0 likes
Says I need Premium when I already have it
I have been listening on my Yamaha receiver for months and all of a sudden, the Spotify client on Ubuntu won't connect and the receiver says Need Premium. My subscription is up to date, I've tried all the things suggested on the web, reinstalled the ...
- I have been listening on my Yamaha receiver for months and all of a sudden, the Spotify client on Ubuntu won't connect and the receiver says Need Premium. My subscription is up to date, I've tr...
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- Spotify Star
- 2283 Views
- 11 replies
- 1 likes
- 2283 Views
- 11 replies
- 1 likes
Payment refused
Spotify app is telling that my payment method is failing, have tried 2 alternate forms and is failing again... is this a widespread problem now ?
- Spotify app is telling that my payment method is failing, have tried 2 alternate forms and is failing again... is this a widespread problem now ?
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- Newbie
- 322 Views
- 4 replies
- 1 likes
- 322 Views
- 4 replies
- 1 likes
Am I being scammed???
My wife's account was randomly changed from a student account to a normal premium one. When she called to figure out why the person on the line asked her to purchase an iTunes gift card and to call him back with the info from the card because our "IP...
- My wife's account was randomly changed from a student account to a normal premium one. When she called to figure out why the person on the line asked her to purchase an iTunes gift card and to ...
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- Community Legend
- 243 Views
- 2 replies
- 0 likes
- 243 Views
- 2 replies
- 0 likes
14 the February deal not given ?
Hey I just got started my premium trial on the 14th and I tried to check if I had the 60 days and it says I'm not eligible. I was wondering why this was, since I have never had a Spotify premium membership till today so I thought I would have the 60 ...
- Hey I just got started my premium trial on the 14th and I tried to check if I had the 60 days and it says I'm not eligible. I was wondering why this was, since I have never had a Spotify premiu...
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- Community Legend
- 254 Views
- 3 replies
- 0 likes
- 254 Views
- 3 replies
- 0 likes
Deleting account
I tried to get the 3 month trial for 99 cents a month. The transaction went through and I payed a dollar however I didn’t end up getting Spotify premium. I didn’t get charged for the next two months so I though it was just a small glitch and I have s...
- I tried to get the 3 month trial for 99 cents a month. The transaction went through and I payed a dollar however I didn’t end up getting Spotify premium. I didn’t get charged for the next two months ...
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- Community Legend
- 272 Views
- 2 replies
- 0 likes
- 272 Views
- 2 replies
- 0 likes
Solved!! Spotify in Korea
So I'm in Koreaand I want to use SpotifyI created an account for Spotifyand want to buy a premium accountbut since I'm in Korea I can't purchase itIs there a solution?
- So I'm in Korea and I want to use Spotify I created an account for Spotify and want to buy a premium account but since I'm in Korea I can't purchase it Is there a solution?
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- Spotify Star
- 1166 Views
- 1 replies
- 0 likes
- 1166 Views
- 1 replies
- 0 likes
Vodafone Enertainment Pack to include Spotify and annual subscription
Hi folks, I have just changed my Vodafone plan to their Entertainment Pack, which includes free Premium Spotify, however I had forgotten that I had paid up front for an annual subscription directly with Spotify and so am unable to take up the offer. ...
- Hi folks, I have just changed my Vodafone plan to their Entertainment Pack, which includes free Premium Spotify, however I had forgotten that I had paid up front for an annual subscription d...
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- Spotify Star
- 233 Views
- 3 replies
- 0 likes
- 233 Views
- 3 replies
- 0 likes
Account was switched to Family plan without my consent
I was charged 14.99 this month instead of my normal 9.99 and did not authorize this change.
- I was charged 14.99 this month instead of my normal 9.99 and did not authorize this change.
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- Spotify Star
- 245 Views
- 1 replies
- 0 likes
- 245 Views
- 1 replies
- 0 likes
Unknown person on account
I just discored this person in here, I believe my account has been compromised.
- I just discored this person in here, I believe my account has been compromised.
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- Spotify Star
- 176 Views
- 1 replies
- 0 likes
- 176 Views
- 1 replies
- 0 likes
Spotify just charged me the student membership without even doing the legibility test + no premium
Now I cannot make the test to prove legibility for the promo, I dont have premium and worse, my money is gone... Please help me.
- Now I cannot make the test to prove legibility for the promo, I dont have premium and worse, my money is gone... Please help me.
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- Newbie
- 293 Views
- 4 replies
- 0 likes
- 293 Views
- 4 replies
- 0 likes
Way to listen on multiple devices on the same account?
My roommate has recently jumped into Spotify and I let him use my account for a while since without a phone I wasn't using my account as much, and we're usually together anyways so it just made sense. However, lately we've been running into the issue...
- My roommate has recently jumped into Spotify and I let him use my account for a while since without a phone I wasn't using my account as much, and we're usually together anyways so it just made sense...
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- Community Legend
- 230 Views
- 1 replies
- 0 likes
- 230 Views
- 1 replies
- 0 likes
Automatically shuffling when i press a song.
I have premium and most my music works but theres some songs that when i press it it wont playa nd will play a different song. I am a premium user and the songs i want to listen to wont play. As soon as i press the song it plays another song from my ...
- I have premium and most my music works but theres some songs that when i press it it wont playa nd will play a different song. I am a premium user and the songs i want to listen to wont play. As soon...
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- Not applicable
- 249 Views
- 2 replies
- 0 likes
- 249 Views
- 2 replies
- 0 likes
Free one year spotify premium
I got an advertisement on my Instagram today that said get free Spotify premium for one year. I then closed it to put in my card details later but it seems that I can't find the advertisement again and maybe it was a fraud in the first place. But is ...
- I got an advertisement on my Instagram today that said get free Spotify premium for one year. I then closed it to put in my card details later but it seems that I can't find the advertisement ag...
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- Casual Listener
- 5932 Views
- 4 replies
- 1 likes
- 5932 Views
- 4 replies
- 1 likes
Charged me 4 times
Spotify charged me 4.99 for the student discount 4 times when I signed up. Need to be reimbursed for that.
- Spotify charged me 4.99 for the student discount 4 times when I signed up. Need to be reimbursed for that.
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- Community Legend
- 256 Views
- 2 replies
- 0 likes
- 256 Views
- 2 replies
- 0 likes
I have been charged by months for an account never used before
How you can assist me to cancell it?I have only a reference number I have in my bank statement. Regards
- How you can assist me to cancell it? I have only a reference number I have in my bank statement. Regards
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- Community Legend
- 323 Views
- 1 replies
- 0 likes
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charged by months
- 323 Views
- 1 replies
- 0 likes
Solved!! You got my credit card info from scribd.com without my consent
About three weeks ago I used a virtual credit card in scribd to test their the trial plan, I decided to cancel 5 days after (btw it was several days before the trial period end date). Anyway, today I got a charge from spotify, and I know for sure tha...
- About three weeks ago I used a virtual credit card in scribd to test their the trial plan, I decided to cancel 5 days after (btw it was several days before the trial period end da...
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- Newbie
- 10653 Views
- 7 replies
- 0 likes
- 10653 Views
- 7 replies
- 0 likes
Solved!! Hola, necesito ayuda!
No me acepta ninguna tarjeta para hacerme usuario premium
- No me acepta ninguna tarjeta para hacerme usuario premium
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- Newbie
- 825 Views
- 9 replies
- 0 likes
- 825 Views
- 9 replies
- 0 likes
Problems Paying 2 premium accounts (not family) via one paypal
Heyho, I have a premium subsciption for my spotify account via paypal.Now I wanted to pay for a friend of mine as well with the same paypal.Everytime I try to get through the paypal payment process using my friends account it kicks me out without any...
- Heyho, I have a premium subsciption for my spotify account via paypal. Now I wanted to pay for a friend of mine as well with the same paypal. Everytime I try to get through the paypal paym...
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- Spotify Star
- 272 Views
- 3 replies
- 0 likes
- 272 Views
- 3 replies
- 0 likes