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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68570 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133339 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
69931 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
253134 Views
155 replies
13 likes
I just bought the IPhobe 7 Plus and my Spotify account transfered over as a new account and am on a trial basis with commercials. I just got charged the premium fee on 3/23 for my already existing account. What do I do to keep my existing account, bu...
I just bought the IPhobe 7 Plus and my Spotify account transfered over as a new account and am on a trial basis with commercials. I just got charged the premium fee on 3/23 for my already existing ac...
Spotify Star
457 Views
1 replies
0 likes
Can i ask a question? The Spotify Premium with a price of 129php/3mo. is removed? Or isn't available anymore in my Country?
Can i ask a question? The Spotify Premium with a price of 129php/3mo. is removed? Or isn't available anymore in my Country?
Community Legend
287 Views
1 replies
0 likes
I use offline mode often and today it said 29 days until I needed to go back on line I thought ok I will just have to extend it but the I got a notification that said you have 12 playlists downloaded that's a premium feature Change your payment metho...
I use offline mode often and today it said 29 days until I needed to go back on line I thought ok I will just have to extend it but the I got a notification that said you have 12 playlists downloaded...
Casual Listener
467 Views
2 replies
0 likes
Se realizo el cargo a mi tarjeta dos veces.
Se realizo el cargo a mi tarjeta dos veces.
280 Views
0 replies
0 likes
Got an Emil this morning saying my free premium subscription was done. So it was asking for payment info, I updated my info; it took out the money but app still saying I didn’t pay! Can i get my money back?
Got an Emil this morning saying my free premium subscription was done. So it was asking for payment info, I updated my info; it took out the money but app still saying I didn’t pay! Can i get ...
Not applicable
447 Views
1 replies
0 likes
I was kicked out from the family plan, so I dont understand why this situation happened to me. That is, we are using a same adrees.his is the second time. Could you tell me how to fix it? IF I CANT FIX IT, I WILL CANCEL.
I was kicked out from the family plan, so I dont understand why this situation happened to me. That is, we are using a same adrees.his is the second time. Could you tell me how to fix it? IF I CANT F...
Casual Listener
536 Views
2 replies
0 likes
For a long time now (6+ months) spotify has been telling me my card is about to expire. It is not.On a related note, how can we actually contact staff or developers on issues, considering i doubt anybody who isnt a developer would know how to get rid...
For a long time now (6+ months) spotify has been telling me my card is about to expire. It is not. On a related note, how can we actually contact staff or developers on issues, considering i doubt a...
Community Legend
758 Views
1 replies
0 likes
I bought a Spotify card but happens a error message saying the code is not valid. I can't make the subscription.I bought it almost a week and Still happens the error message about the code. But that is the code. Please solve the problem.
I bought a Spotify card but happens a error message saying the code is not valid. I can't make the subscription. I bought it almost a week and Still happens the error message about the code. But tha...
Community Legend
554 Views
1 replies
0 likes
Trying to update since I'm moving...and want to make sure so that my subscription doesn't get cancelled or a payment bounces back
Trying to update since I'm moving...and want to make sure so that my subscription doesn't get cancelled or a payment bounces back
Community Legend
380 Views
1 replies
0 likes
So I payed for Spotify premium like 5 minutes ago and it said that I was all good and everything so I went to Spotify but it didn’t give me the perks. Can anyone tell me what I did wrong please?
So I payed for Spotify premium like 5 minutes ago and it said that I was all good and everything so I went to Spotify but it didn’t give me the perks. Can anyone tell me what I did wrong please?
Community Legend
301 Views
1 replies
0 likes
Hi everyone! I have problem with changing my land from norway to sweden.... My premium subscription will end in a couple of days and because I don't have money on my norwegian bank account I must set up my swedish card instead. When I'm trying to do ...
Hi everyone! I have problem with changing my land from norway to sweden.... My premium subscription will end in a couple of days and because I don't have money on my norwegian bank account I must set...
Spotify Star
531 Views
1 replies
0 likes
I have an account with spotify but without primium. Primium is not in my bugget right now and i have never sighned up for it, yet yesterday i was chared $10 which is the price of primium. but i never sighed up for it i dont want it and when i go into...
I have an account with spotify but without primium. Primium is not in my bugget right now and i have never sighned up for it, yet yesterday i was chared $10 which is the price of primium. but i never...
Spotify Star
1329 Views
7 replies
0 likes
I subscribed to the student account a couple months ago but I have not been billed since the first month. Can you tell me why?
I subscribed to the student account a couple months ago but I have not been billed since the first month. Can you tell me why?
Community Legend
318 Views
1 replies
0 likes
Hi, I paid for premium subscription, but the account is still free. I attached the payment receipt. Please help, pleeaasee... thanks
Hi, I paid for premium subscription, but the account is still free. I attached the payment receipt. Please help, pleeaasee... thanks <removed sensitive information>
Community Legend
342 Views
3 replies
0 likes
I just subscribed to 1 month premium and before subscribing it was written there that I will get a free 30 days trial. So does it mean that I will have like almost 2months subscription? And how will I know that my first month is free? Will it be appl...
I just subscribed to 1 month premium and before subscribing it was written there that I will get a free 30 days trial. So does it mean that I will have like almost 2months subscription? And how will ...
Community Legend
494 Views
1 replies
0 likes
Have just paid and signed up for premiumfamily and have not received any confirmation and can not open my Spotify premium , still in free mode and can't get the music I want . Any tips , how long does it take to activate ?
Have just paid and signed up for premium family and have not received any confirmation and can not open my Spotify premium , still in free mode and can't get the music I want . Any tips , how...
Community Legend
316 Views
1 replies
0 likes
I've been a student the entire time i've been subscribed to spotify, but the past two months I have been paying 9.99, I finally manually switched to the 4.99 student but was wondering if I could get the difference in money back from the past two mont...
I've been a student the entire time i've been subscribed to spotify, but the past two months I have been paying 9.99, I finally manually switched to the 4.99 student but was wondering if I could get ...
Community Legend
361 Views
1 replies
0 likes
I was just recently verified for the student discount, the money was deducted from my account, however, when I try to finalise the subscription it says that my payment method is not valid. I tried both CC & PayPal... what can I do now?
I was just recently verified for the student discount, the money was deducted from my account, however, when I try to finalise the subscription it says that my payment method is not valid....
Community Legend
256 Views
1 replies
0 likes
Hi, This problem happened again, exactly 1 month ago..Can someone tell me what is going on? https://community.spotify.com/t5/Subscriptions/Unexpectedly-subscribed-from-Premium-to-Free/m-p/4399677#M94885
Hi, This problem happened again, exactly 1 month ago.. Can someone tell me what is going on? https://community.spotify.com/t5/Subscriptions/Unexpectedly-subscribed-from-Premium-to-...
Community Legend
279 Views
1 replies
0 likes
Hey!All of a sudden all my music has gone offline and my premium account has switched to the free version and it says that my number has been blocked?!!Help pelase
Hey! All of a sudden all my music has gone offline and my premium account has switched to the free version and it says that my number has been blocked?!! Help pelase 😩
Community Legend
935 Views
1 replies
0 likes
