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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
71756 Views
19 replies
97 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
135374 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
75052 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
259293 Views
156 replies
13 likes
hello im from israel.i want to subscribe but i have a problem:why does it say 20 ILS for an account but when i go to pay its 10 USD ( which is 35 ILS)thank you for the help,
hello im from israel. i want to subscribe but i have a problem: why does it say 20 ILS for an account but when i go to pay its 10 USD ( which is 35 ILS) thank you for the help,
Spotify Star
1495 Views
1 replies
0 likes
I have spotify premium. How do I find out the email I used for the account. I have the user name, but I have tried to send the password reset and I've checked all possible email accounts I've used. and nothing. I want to cancel my premium subscriptio...
I have spotify premium. How do I find out the email I used for the account. I have the user name, but I have tried to send the password reset and I've checked all possible email accounts I've used. a...
Spotify Star
314 Views
1 replies
0 likes
I cancelled my spotify account for this month and yet my account still got charged. It had also said on my account that the membership was going to cancel yesterday and I got charged today. Was it something that spotify messed up or was it that I can...
I cancelled my spotify account for this month and yet my account still got charged. It had also said on my account that the membership was going to cancel yesterday and I got charged today. Was it so...
Spotify Star
317 Views
1 replies
0 likes
My husband uprgraded to the Premium family plan and invited me. When I log in the account does show that I am part of the family plan. But when I click on Songs or Albums, nothing shows up. It has the message "Your favouite songs will appear here". W...
My husband uprgraded to the Premium family plan and invited me. When I log in the account does show that I am part of the family plan. But when I click on Songs or Albums, nothing shows up. It has th...
Spotify Star
462 Views
1 replies
0 likes
I check my paypal account to find that on April 5th, I was charged $9.99 by Spotify inc after cancelling my subscription. I checked my account and it gave me premium that I didn’t want. I had already cancelled yet it still charged me and gave me prem...
I check my paypal account to find that on April 5th, I was charged $9.99 by Spotify inc after cancelling my subscription. I checked my account and it gave me premium that I didn’t want. I had already...
Not applicable
319 Views
1 replies
0 likes
Hola ayuda por error puse la cuenta gratis de spotify , cuando mi hermano me habia invitado al plan familiar. En la pagina me aparece plan familiar y en la app cuenta gratis la quiero sacar y no puedo . AYUDA!
Hola ayuda por error puse la cuenta gratis de spotify , cuando mi hermano me habia invitado al plan familiar. En la pagina me aparece plan familiar y en la app cuenta gratis la quiero sacar y no pued...
Roadie
328 Views
1 replies
0 likes
En la publicidad me muestran 2 meses pagando $100 mx mediante oxxo pagando en efectivo e imprimi la hoja y fui a pagar. El problema es que al ver mi cuenta sigue teniendo publicidad y no es premium. ¿Que debo hacer para tener mi cuenta premium?
En la publicidad me muestran 2 meses pagando $100 mx mediante oxxo pagando en efectivo e imprimi la hoja y fui a pagar. El problema es que al ver mi cuenta sigue teniendo publicidad y no es premium. ...
Roadie
437 Views
1 replies
0 likes
Pagué cuenta premium universitario. Inserté mis documentos, me apareció que Spotify enviaría una confirmación a mi correo. Hasta el momento no he recibido nada, mi cuenta sigue siendo FREE y el pago fue efectuado. Ayuda
Pagué cuenta premium universitario. Inserté mis documentos, me apareció que Spotify enviaría una confirmación a mi correo. Hasta el momento no he recibido nada, mi cuenta sigue siendo FREE y el pago ...
Roadie
319 Views
1 replies
0 likes
Hello, Spotify just arrived in my country and the hype is real, but i have this major problem, i can't go premium, after i enter all my card info, there pops up a red window that says:"Payment failed. Try again, or use a different payment method. Get...
Hello, Spotify just arrived in my country and the hype is real, but i have this major problem, i can't go premium, after i enter all my card info, there pops up a red window that says: " Paym...
Roadie
274 Views
1 replies
0 likes
Hi, i have subscribed to this service but since few days, i am always interupted while listening, by ads suggesting the Premium service.Please help me to solve this issue cause I'm paying without any benefit to this service and would be obliged to te...
Hi, i have subscribed to this service but since few days, i am always interupted while listening, by ads suggesting the Premium service. Please help me to solve this issue cause I'm paying without a...
Roadie
245 Views
1 replies
0 likes
Boa tarde, É possivel fazer a alteração do pagamento de cartão de credito para debito em conta?
Boa tarde, É possivel fazer a alteração do pagamento de cartão de credito para debito em conta?
Spotify Star
339 Views
1 replies
0 likes
I bought a 10€ giftcard and the code got damaged when i scratched it and when i tried to contact the support some difficulties came up.I was told to send them the pictures of the card and the receipt but the e-mail just won´t send.I can send e-mails ...
I bought a 10€ giftcard and the code got damaged when i scratched it and when i tried to contact the support some difficulties came up. I was told to send them the pictures of the card and the recei...
Casual Listener
567 Views
3 replies
0 likes
Hi there Moments ago I decided, since I am a student (in Switzerland) that I'd try the Spotify Premium offer for students at half the regular price. I was prompted my credit card info and then I got a message telling me to validate that I was indeed ...
Hi there Moments ago I decided, since I am a student (in Switzerland) that I'd try the Spotify Premium offer for students at half the regular price. I was prompted my credit card in...
Spotify Star
369 Views
3 replies
0 likes
No pude ingresar a mi correo para verificar mi dirección y ahora cuando quiero volver a registrarme en mi plan familiar no me permite
No pude ingresar a mi correo para verificar mi dirección y ahora cuando quiero volver a registrarme en mi plan familiar no me permite
Roadie
313 Views
1 replies
0 likes
Liebe Commuity,ich habe mir heute endlich ein Spotify-Premium Abo für Studenten geholt Als Zahlungsmethode habe bzw. musste ich Klarna wählen. Das hat auch alles gut geklappt, allerdings hat sich bei mir eine Frage ergeben und aus dem FAQ vo Spotify ...
Liebe Commuity, ich habe mir heute endlich ein Spotify-Premium Abo für Studenten geholt 🙂 Als Zahlungsmethode habe bzw. musste ich Klarna wählen. Das hat auch alles gut geklappt, allerdings hat sic...
Newbie
1159 Views
2 replies
0 likes
I want to pay my Spotify Subscrition yearly instead of monthly. I've searched the options on my account page, but I don't see it as an option. I like to pay my bills ahead of time if possible. Can I do that or do I have to pay monthly?
I want to pay my Spotify Subscrition yearly instead of monthly. I've searched the options on my account page, but I don't see it as an option. I like to pay my bills ahead of time if possible. Can I ...
Spotify Star
525 Views
1 replies
1 likes
Hace 40 minutos hice mi primer pago para ser premium haciendo mi pago en oxxo (en modo prepago) pero sigo en modo gratuito, quiero saber cual es el poblema y como lo puedo resolver
Hace 40 minutos hice mi primer pago para ser premium haciendo mi pago en oxxo (en modo prepago) pero sigo en modo gratuito, quiero saber cual es el poblema y como lo puedo resolver
Roadie
582 Views
1 replies
0 likes
Hola, tenía una cuenta familiar y de la nada me indicó que no había sido procesado el cargo a mi tarjeta y necesitaba actualizarlo, lo hice y aún así me indicaba que había problema con los cargos, intenté con al menos 3 bancos distintos para hacer el...
Hola, tenía una cuenta familiar y de la nada me indicó que no había sido procesado el cargo a mi tarjeta y necesitaba actualizarlo, lo hice y aún así me indicaba que había problema con los cargos, in...
Roadie
840 Views
1 replies
0 likes
Lamento la molestia pero ayer yo vi en Spotify que estan ofreciendo una promocion de 2 meses gratis pagando en Oxxo en efectivo con el talon de pagos. Ayer mismo imprimi el talon y hoy fui a Oxxo a pagarlo, lamentablemente no funciono y mi cuenta dic...
Lamento la molestia pero ayer yo vi en Spotify que estan ofreciendo una promocion de 2 meses gratis pagando en Oxxo en efectivo con el talon de pagos. Ayer mismo imprimi el talon y hoy fui ...
Roadie
1010 Views
1 replies
0 likes
My Spotify subscription has been canceled and payment method was rejected when I paid to re-sign up. What should I do ?
My Spotify subscription has been canceled and payment method was rejected when I paid to re-sign up. What should I do ?
Roadie
310 Views
1 replies
1 likes
