Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

My Hulu/Spotify bundle

My Hulu/Spotify bundle

I purchased the Hulu/Spotify bundle on the 12th. Details on the bundle: $.99 for Hulu for first three month, then remaining months would be $12.99 for Hulu/Spotify bundle. Hulu doesn’t recognize that I purchased that bundle but I’m still being charged for it.

Reply
1 Reply

Hey @Matt9339 Welcome to the Spotify Community!

 

Is Hulu the one charging you or Spotify? If its Hulu then that mean you have an account with them before you got the bundle. This would mean you would have to cancel that account that is being charged. The bundle that includes Hulu is charged through Spotify not from Hulu. 

 

Happy Listening

Keanu_C

 

If this is a good answer please give it a Like.

If this solves your problem or answers your question, please click Accept as Solution

Suggested posts