Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62409 Views
- 43 replies
- 3 likes
- 62409 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8078 Views
- 23 replies
- 2 likes
- 8078 Views
- 23 replies
- 2 likes
Superuser Contribution Vodafone Premium Still Being Charged
Hi,I signed up to Vodafone in January and received the free connection to Spotify Premium. Despite this, I am still being charged every month by Spotify.I never provided Vodafone with the details of the account being charged.I only have one Spotify a...
- Hi, I signed up to Vodafone in January and received the free connection to Spotify Premium. Despite this, I am still being charged every month by Spotify. I never provided Vodafone with the details...
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- Not applicable
- 1109 Views
- 4 replies
- 0 likes
- 1109 Views
- 4 replies
- 0 likes
Solved!! Money
Hey so i was trying to buy spotify premium for students and i put my debt card details. But only at the next step i found out high school students dont get the discount so i was like screw it but the $6 had still been taken from my available funds. W...
- Hey so i was trying to buy spotify premium for students and i put my debt card details. But only at the next step i found out high school students dont get the discount so i was like screw it but the...
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- Spotify Star
- 471 Views
- 1 replies
- 0 likes
- 471 Views
- 1 replies
- 0 likes
$9.99/month
What happened to the $9.99 a month subscription. Had to get a new bank card so Spotify was unable to charge me this monthmonth .When I went to input the new card the only subscriptions I saw were for students (which I am not eligible for) and a stupi...
- What happened to the $9.99 a month subscription. Had to get a new bank card so Spotify was unable to charge me this monthmonth .When I went to input the new card the only subscriptions I saw were for...
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- Newbie
- 406 Views
- 1 replies
- 0 likes
- 406 Views
- 1 replies
- 0 likes
Premium Feature
How long does it take to activate the premium feature when you pay with credit card?
- How long does it take to activate the premium feature when you pay with credit card?
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- Spotify Star
- 226 Views
- 1 replies
- 0 likes
- 226 Views
- 1 replies
- 0 likes
Maxis music unlimited pass
How do i connect to Maxis music unlimited on spotify? I've paid for it on maxis but my spotify account is still on the Free one
- How do i connect to Maxis music unlimited on spotify? I've paid for it on maxis but my spotify account is still on the Free one
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- Spotify Star
- 771 Views
- 1 replies
- 0 likes
- 771 Views
- 1 replies
- 0 likes
My card was charged even if I did not successfully register for premium account
Today I tried to avail of the Spotify student discount. It was my first time and I didn't know how it usually goes. I entered my payment details but after that Spotify directed me to a something called SheerID because they said only verified schools ...
- Today I tried to avail of the Spotify student discount. It was my first time and I didn't know how it usually goes. I entered my payment details but after that Spotify directed me to a something call...
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- Casual Listener
- 476 Views
- 3 replies
- 1 likes
- 476 Views
- 3 replies
- 1 likes
Payment doesn't happening
Hello, i couldn't pay for this month's charge. I have delayed it and it asks me to change my card info, and i tried to change but failed even though i have enough money for the charge in my card
- Hello, i couldn't pay for this month's charge. I have delayed it and it asks me to change my card info, and i tried to change but failed even though i have enough money for the charge in my card
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- Casual Listener
- 381 Views
- 4 replies
- 0 likes
- 381 Views
- 4 replies
- 0 likes
How to get HiFi?
Anyone know when FLAC or HiFi will be made available? Can I request a beta set up now?
- Anyone know when FLAC or HiFi will be made available? Can I request a beta set up now?
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- Not applicable
- 972 Views
- 3 replies
- 1 likes
- 972 Views
- 3 replies
- 1 likes
Solved!! Problem with GLOBE Prepaid mode of payment for Premium
Hi! I have 130 load balance on my Globe number and I can't access to premium. It always says"Oops, seems the credit on your prepaid card is insufficient. Please try again or use another payment method." I have tried it for a couple of times already a...
- Hi! I have 130 load balance on my Globe number and I can't access to premium. It always says "Oops, seems the credit on your prepaid card is insufficient. Please try again or use another paym...
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- Newbie
- 8322 Views
- 10 replies
- 0 likes
- 8322 Views
- 10 replies
- 0 likes
Credit card still being charged me without using my account
Hi, Please help me to resolve this. I purchased my subcription account thru credit card then i forgot my log in credentials. Im not planning to cut it but i wanted to use it instead. how can i get to it considering i only had the transaction number s...
- Hi, Please help me to resolve this. I purchased my subcription account thru credit card then i forgot my log in credentials. Im not planning to cut it but i wanted to use it instead. how can...
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- Community Legend
- 579 Views
- 1 replies
- 0 likes
- 579 Views
- 1 replies
- 0 likes
Superuser Contribution I change the country and lost premium I cannot log
I recently changed my country (now I am living in Germany) and the spotfy does not accept my debit german Card, I lost my premium and now I cannot log in my own account (it is blocked to print screen too)
- I recently changed my country (now I am living in Germany) and the spotfy does not accept my debit german Card, I lost my premium and now I cannot log in my own account (it is blocked to print screen...
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- Casual Listener
- 428 Views
- 3 replies
- 0 likes
- 428 Views
- 3 replies
- 0 likes
Showing double subscription
I have subscribed for premium on my phone and on the desktop app but when i open my account on browser it said its free
- I have subscribed for premium on my phone and on the desktop app but when i open my account on browser it said its free
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- Community Legend
- 216 Views
- 1 replies
- 0 likes
- 216 Views
- 1 replies
- 0 likes
Another Payments Options for Chile
Seriously, we need some other options for payments. Here, most people doesn't handle international credit cards, yet national debit it's the most common one, so, if you could please do something about this you could get a lot of new suscriptors, beca...
- Seriously, we need some other options for payments. Here, most people doesn't handle international credit cards, yet national debit it's the most common one, so, if you could please do something abou...
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- Community Legend
- 849 Views
- 1 replies
- 0 likes
- 849 Views
- 1 replies
- 0 likes
Solved!! [Premium] No heart, no dislike button
Hi, in Spotify free, in the android app I had a "heart" button and a "dislike" button for each and every song. However, when I switched to premium I just have a "save" button (when listening to radio, there is thumps up and thumps down, I did realize...
- Hi, in Spotify free, in the android app I had a "heart" button and a "dislike" button for each and every song. However, when I switched to premium I just have a "save" button (when listening...
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- Community Legend
- 31132 Views
- 10 replies
- 4 likes
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dislikeheartPremium
- 31132 Views
- 10 replies
- 4 likes
How to share invite non premium users on Discord when I have premium?
So I have Spotify premium but I would also like to share what I'm listening to with non-premium users through Discord, is there a way to do that without making a second account?
- So I have Spotify premium but I would also like to share what I'm listening to with non-premium users through Discord, is there a way to do that without making a second account?
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- Community Legend
- 28625 Views
- 1 replies
- 0 likes
- 28625 Views
- 1 replies
- 0 likes
Spotify Premium Plan
Recently, My family and I , subscribed to the spotify premium plan . However , when I was invited for spotify premium , i accepted it and keyed the informations , using the same information as my family members . however they said i was unable to joi...
- Recently, My family and I , subscribed to the spotify premium plan . However , when I was invited for spotify premium , i accepted it and keyed the informations , using the same information as my fam...
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- Community Legend
- 852 Views
- 1 replies
- 0 likes
- 852 Views
- 1 replies
- 0 likes
Spotify robbed me!
So here is my story. I had spotify subscripition through my credit card, the normal 9.99€ a month. At some point i changed my phone operator and got a spotify subscription through them, and in this point i thought that because i had same spotify acco...
- So here is my story. I had spotify subscripition through my credit card, the normal 9.99€ a month. At some point i changed my phone operator and got a spotify subscription through them, and in ...
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- Community Legend
- 1653 Views
- 6 replies
- 2 likes
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Bad customer serviceSpotifytheft
- 1653 Views
- 6 replies
- 2 likes
Superuser Contribution Received Premium for a Gift, But Can't Log In!
Hi all, I received premium for a gift this Christmas, but can't connect the order to my account. The purchase generated a 'new username' that's made of up of a series of randomly generated letters and numbers, and no password to use to log in. I have...
- Hi all, I received premium for a gift this Christmas, but can't connect the order to my account. The purchase generated a 'new username' that's made of up of a series of randomly ge...
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- Casual Listener
- 1357 Views
- 3 replies
- 0 likes
- 1357 Views
- 3 replies
- 0 likes
Inviting family mebers to Premium is impossibly unusable
I invited a family member. She gets a message where she can accept the invitation. The there is an interface asking her email and password. Which is this password? The original services password doesn't work, the code that was sent doesn't work! Well...
- I invited a family member. She gets a message where she can accept the invitation. The there is an interface asking her email and password. Which is this password? The original services password does...
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- Spotify Star
- 547 Views
- 1 replies
- 0 likes
- 547 Views
- 1 replies
- 0 likes
Superuser Contribution I avail premium P129 for 3 months
Hey guys! Please help! I avail their premium last December 29,2017 since it was their "on sale", P129 only within 3 months but why is it my premium end already?
- Hey guys! Please help! I avail their premium last December 29,2017 since it was their "on sale", P129 only within 3 months but why is it my premium end already? 😞
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- Casual Listener
- 245 Views
- 2 replies
- 0 likes
- 245 Views
- 2 replies
- 0 likes