Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Casual Listener
- 124392 Views
- 81 replies
- 10 likes
- 124392 Views
- 81 replies
- 10 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 14870 Views
- 27 replies
- 2 likes
- 14870 Views
- 27 replies
- 2 likes
Solved!! Premium to Premium Family
Hi, I have a premium account through facebook and I am looking to join a family premium account. Once I join, would I still have access to my discover playlists, created playlists etc? Thanks,Sayak Biswas
- Hi, I have a premium account through facebook and I am looking to join a family premium account. Once I join, would I still have access to my discover playlists, created playlists etc? &nbs...
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- Newbie
- 361 Views
- 2 replies
- 0 likes
- 361 Views
- 2 replies
- 0 likes
Pin gak muncul
udah klik berkali kali nunggu lama jug tapi pinya gak dikirim kirim .. ini gimana ya,?
- udah klik berkali kali nunggu lama jug tapi pinya gak dikirim kirim .. ini gimana ya,?
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- Newbie
- 377 Views
- 3 replies
- 0 likes
- 377 Views
- 3 replies
- 0 likes
Undo premium of old account
I have a premium spotify account but i want to shut it down because im usong another account right now. But the problem is i cant login to my old account because the facebook profile is supsended. Please help me i need to undo my premium it keeps get...
- I have a premium spotify account but i want to shut it down because im usong another account right now. But the problem is i cant login to my old account because the facebook profile is supsended. Pl...
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- Community Legend
- 328 Views
- 1 replies
- 0 likes
- 328 Views
- 1 replies
- 0 likes
Extreme quality not working
I am a premium user, I have access to all the features it has to offer but it declined my request for a extreme stream quality. Anyone else who has got this issue?
- I am a premium user, I have access to all the features it has to offer but it declined my request for a extreme stream quality. Anyone else who has got this issue?
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- Community Legend
- 246 Views
- 1 replies
- 0 likes
- 246 Views
- 1 replies
- 0 likes
Premium account provided through Rogers account is expiring.
We are coming to the end of a 2 year Premium account which was part of a bundle with our Rogers services. There are three of us who were eligible for this free account. Rogers tells me that as of the subscription end date, these accounts will automat...
- We are coming to the end of a 2 year Premium account which was part of a bundle with our Rogers services. There are three of us who were eligible for this free account. Rogers tells me that as of the...
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- Newbie
- 244 Views
- 1 replies
- 0 likes
- 244 Views
- 1 replies
- 0 likes
Payment Failed
It saysPayment failed. Try again, or use a different payment method. For now i do not have enough money on my card, is that the problem ?I cant register my card details and after that to pay , or i need to have the money from the beggining ?
- It says Payment failed. Try again, or use a different payment method. For now i do not have enough money on my card, is that the problem ? I cant register my card details and after that ...
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- Casual Listener
- 248 Views
- 1 replies
- 0 likes
- 248 Views
- 1 replies
- 0 likes
From Premium to Student
Hi! I´m trying to switch from Premium to Student. I am from Norway, and want to pay with my Norwegian bank account, and I thought this would be fine. When I tried to switch to Student, I had to choose the country in which I am studying, but Britain/E...
- Hi! I´m trying to switch from Premium to Student. I am from Norway, and want to pay with my Norwegian bank account, and I thought this would be fine. When I tried to switch to Student, I had t...
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- Spotify Star
- 192 Views
- 1 replies
- 0 likes
- 192 Views
- 1 replies
- 0 likes
Payment
Is it possible to get my money back? I didn’t meant to pay this month, cause i don’t have the money
- Is it possible to get my money back? I didn’t meant to pay this month, cause i don’t have the money 😕
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- Spotify Star
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
Spotify premium paid for student
I paid spotify premium for student but it isnt activated. What can i do?
- I paid spotify premium for student but it isnt activated. What can i do?
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- Newbie
- 165 Views
- 1 replies
- 1 likes
- 165 Views
- 1 replies
- 1 likes
Charged for cancelled Subscription
Hi there, I need to chat with your rep with regard to a cancelled subscription I'm still being charged for. Thank you.
- Hi there, I need to chat with your rep with regard to a cancelled subscription I'm still being charged for. Thank you.
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- Spotify Star
- 163 Views
- 1 replies
- 0 likes
- 163 Views
- 1 replies
- 0 likes
Problem with payment
Hello. I have a problem. I wanted to bought Premium version of Spotify. I choosed student version (9,99 PLN per month). Then I entered my credit card informations. I clicked "Continue" button and when I was entering informations about me and my schoo...
- Hello. I have a problem. I wanted to bought Premium version of Spotify. I choosed student version (9,99 PLN per month). Then I entered my credit card informations. I clicked "Continue" button and whe...
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- Spotify Star
- 264 Views
- 1 replies
- 0 likes
- 264 Views
- 1 replies
- 0 likes
Account upgrade to premium abroad
Hi! Id like to upgrade my Spotify account to Premium. Currently and for some quite long time I’m going to stay abroad, so Spotify does not accept my payment as credit card details are not matching the country I am. How can I solve this?
- Hi! Id like to upgrade my Spotify account to Premium. Currently and for some quite long time I’m going to stay abroad, so Spotify does not accept my payment as credit card details are not matching th...
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- Spotify Star
- 173 Views
- 1 replies
- 0 likes
- 173 Views
- 1 replies
- 0 likes
Monthly charges taken from my bank but I got a free Spotify account
Please help
- Please help
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- Spotify Star
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
My credit card was charged for premium service
My credit card was charged for premium service on3/11 for the amount of $9.99 my music currently won’t play as it says I don’t have a premium subscription although the website shows I have the subscription. I want to file a fraud report against Spoti...
- My credit card was charged for premium service on3/11 for the amount of $9.99 my music currently won’t play as it says I don’t have a premium subscription although the website shows I have the subscr...
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- Spotify Star
- 171 Views
- 1 replies
- 0 likes
- 171 Views
- 1 replies
- 0 likes
My card was charged
I was charged $119.88cfor Premium. I never upgraded to Premium! I want to know how can I get someone to help me with this situation since you guys do not have a number to call.
- I was charged $119.88cfor Premium. I never upgraded to Premium! I want to know how can I get someone to help me with this situation since you guys do not have a number to call.
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Premium um not upgrading!!!
I recently upgraded to premium and although the money has been taken from my bank account I have not been upgraded even though I have looked out of all devices and we looked in it is still showing that I am on a free subscription I’m getting shame if...
- I recently upgraded to premium and although the money has been taken from my bank account I have not been upgraded even though I have looked out of all devices and we looked in it is still show...
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- Spotify Star
- 316 Views
- 1 replies
- 0 likes
- 316 Views
- 1 replies
- 0 likes
Cant subscribe my account to premium
Hi everyone, I'm from Argentina I want to subscribe to premium, but dont accept the pay. I tried with all my credit and debit cards and it says "An error occurred in the payment. Try again or use another payment method." Please can you help me with t...
- Hi everyone, I'm from Argentina I want to subscribe to premium, but dont accept the pay. I tried with all my credit and debit cards and it says "An error occurred in the payment. Try again o...
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- Spotify Star
- 188 Views
- 1 replies
- 0 likes
- 188 Views
- 1 replies
- 0 likes
60 day free trial only 7 days?
i clicked the link saying 'start' your 60 day free trial to only end up with a 7 day free trial? then when i look at the offers, it only has 30 days free trial. my husband signed up his own account this morning and got 60 days, so i know its supposed...
- i clicked the link saying 'start' your 60 day free trial to only end up with a 7 day free trial? then when i look at the offers, it only has 30 days free trial. my husband signed up his own account t...
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- Spotify Star
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
Shouldn’t Spotify try to help?!
Honestly I don’t think Spotify cares about the people that use the app. I have been having problems with getting premium on 3 different cards and it won’t let me. I have done plenty of research and I can’t find anything helpful that Spotify has said ...
- Honestly I don’t think Spotify cares about the people that use the app. I have been having problems with getting premium on 3 different cards and it won’t let me. I have done plenty of research and I...
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- Spotify Star
- 166 Views
- 1 replies
- 0 likes
- 166 Views
- 1 replies
- 0 likes
Spotify Premium Account
I have recently upgraded my plan with Vodafone to a tariff that included Spotify Premium, I already a had a Premium account with my old contract where I was paying £9.99 a month, how do I cancel my existing subscription to stop paying this £9.99 a mo...
- I have recently upgraded my plan with Vodafone to a tariff that included Spotify Premium, I already a had a Premium account with my old contract where I was paying £9.99 a month, how do I cancel my e...
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- Spotify Star
- 239 Views
- 1 replies
- 0 likes
- 239 Views
- 1 replies
- 0 likes