Unwanted Cancellation of Premium

[Marcuskohjx]

Hello Everyone, 

I've had the premium subscription for more than a year and discovered that it was suddenly cancelled without my knowledge. I've tried logging in and out a few times but nothing changed.

I also have recently cancelled a SIM card and registered a new one with the same number under a new phone (I lost my phone), perhaps this played a difference. 

I'd really appreciate some help haha

Cheers,
Marcuskohjx 

[Tom]

Hey @Marcuskohjx,

That's not cool! Don't worry, I will try my best to help.

Please can you check your account's status, find out how to do that here: https://support.spotify.com/account_payment_help/subscription_information/how-do-i-check-my-subscrip...

Let me know what it says!

-Tom