Announcements

Help Wizard

Step 1

NEXT STEP

Updating Payment Details Keeps Failing

Updating Payment Details Keeps Failing

I got a new debit card and was updating my payment information but everytime I enter my new card and click update I get a message saying 'Oops! Something went wrong, please try again.' Has anyone else had this issue?

Reply
1 Reply

Hi @bjlewis24, welcome to the Spotify Community!

 

We'd recommend going here and check if your card meets the requirements. After that, you can try to subscribe using an incognito window of a different browser.

 

Let us know how it goes 🙂

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random