Upgrade Duo to Famly

[Mail2post]

I have bought Duo plan for year (Prepaid) (with one time payment not a monthly plan). Now my kids wants to join Spotify. How can i upgrade my Duo plan to Family. I am ready to pay the difference. 

I think one option is to cancel Duo and buy new family Plan but in that case I won´t get money back. 

2nd Buy a new plan for kids and later merge the plan. 

Any other Options?

Remember just wana buy prepaid plan. 

Plan

Duo

Country

India

Device

Apple

My Question or Issue

[Maxim]

Hey @Mail2post,

Thanks for reaching out.

After using a prepaid method to pay for a Premium Duo plan, you can upgrade to a Premium Family plan, however, the start date of the Premium Family plan will be at the end of the Premium Duo plan.

You can try reaching out to Support to see if there's anything they can do about this: https://www.spotify.com/about-us/contact/ 🙂