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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

146116 Views

69 replies

10 likes

Premium for Family
  • 146116 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

91641 Views

89 replies

4 likes

  • 91641 Views
  • 89 replies
  • 4 likes

Error switching from Premium Duo to Basic Duo

PlanPremium DuoCountryUSADeviceMacBook or iPhone My Question or IssueI am trying to downgrade my plan from Premium Duo to Basic Duo. The option is shown as available, but every time I try it I get an error message "Oops! Something went wrong, please ...

Newbie

Plan Premium Duo Country USA Device MacBook or iPhone   My Question or Issue I am trying to downgrade my plan from Premium Duo to Basic Duo. The option is shown as available, but every t...

Maxim

Spotify Star

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Solved!! Is Walmart.ca (Canada) $99 Spotify Giftcard a 12-month subscription, or just a $99 account credit?

Plan PremiumCountry Canada Hello, Walmart Canada has listed on their website a digital $99 Spotify Gift Card. I am trying to determine if this is for 12-months of service, like every physical $99 giftcard I have seen, however the site doesn't actuall...

Casual Listener

Plan Premium Country Canada   Hello, Walmart Canada has listed on their website a digital $99 Spotify Gift Card. I am trying to determine if this is for 12-months of service, like every ...

Maxim

Spotify Star

10697 Views

3 replies

1 likes

  • 10697 Views
  • 3 replies
  • 1 likes

I have a question

I am a verified student, and Im on an active duo plan, so since im a verified student shouldn't the price change ?

Newbie

I am a verified student, and Im on an active duo plan, so since im a verified student shouldn't the price change ?

Maxim

Spotify Star

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Upgrade Duo to Famly

I have bought Duo plan for year (Prepaid) (with one time payment not a monthly plan). Now my kids wants to join Spotify. How can i upgrade my Duo plan to Family. I am ready to pay the difference. I think one option is to cancel Duo and buy new family...

Visitor

I have bought Duo plan for year (Prepaid) (with one time payment not a monthly plan). Now my kids wants to join Spotify. How can i upgrade my Duo plan to Family. I am ready to pay the difference.&nbs...

Maxim

Spotify Star

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Changing country means higher premium package

PlanFree/PremiumCountry New Zealand DeviceSamsung S21 ultraOperating System(iOS My Question or IssueI need to change my country but it wont let me unless i upgrade to a more expensive premium package. I am currently on a individual premium package. W...

Casual Listener

Plan Free/Premium Country New Zealand   Device Samsung S21 ultra Operating System (iOS    My Question or Issue I need to change my country but it wont let me unless i upgrade...

AlejaR

Moderator

676 Views

3 replies

0 likes

  • 676 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Подписка премиум для двоих не работает на втором устройстве.

PlanPremium DuoCountryPolandDeviceiPhone 11 proOperating SystemiOS My Question or IssueПри подписке премиум для двоих была выслана ссылка-приглашение для моей девушки. Она его приняла, все по инструкции. У нее в профиле на сайте и у меня в профиле ви...

Casual Listener

  Plan Premium Duo Country Poland Device iPhone 11 pro Operating System iOS   My Question or Issue При подписке премиум для двоих была выслана ссылка-приглашение для моей девушки...

TottiProsto12

Casual Listener

1022 Views

2 replies

0 likes

Premium for Family
  • 1022 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium Subscription

I payed for premium account bye phone pay but I not get premium subscription please check account and solve the problem.

Casual Listener

I payed for premium account bye phone pay but I not get premium subscription please check account and solve the problem. 

Eni

Moderator

453 Views

3 replies

0 likes

  • 453 Views
  • 3 replies
  • 0 likes

Solved!! Trying to accept Duo invite

My Question or IssueMy wife send me a Duo invite, however whenever I select to accept it tells me "There was a problem. Please Try again later." I've tried multiple times over the last week without success.I then cancelled my family account that I wa...

Casual Listener

My Question or Issue My wife send me a Duo invite, however whenever I select to accept it tells me "There was a problem. Please Try again later." I've tried multiple times over the last week without...

xiler86

Casual Listener

627 Views

2 replies

0 likes

  • 627 Views
  • 2 replies
  • 0 likes

gift sub premium not showing

I successfully registered 12 months premium on pci logged out of old free accountwhen asked to create account i did so with different email, hoping that would workthat account does not show my prem membership, its another free accounti tried all help...

Casual Listener

I successfully registered 12 months premium on pc i logged out of old free account when asked to create account i did so with different email, hoping that would work that account does not show my ...

plot

Casual Listener

478 Views

2 replies

0 likes

  • 478 Views
  • 2 replies
  • 0 likes

I've paid for individual premium on my account but it doesn't work

PlanPremium IndividualCountryPhilippinesDeviceiPhone 11Operating SystemiOS 17.5.1 My Question or IssueI've paid individual premium for the first time in my account last June 30, 2024. And still, it doesn't work on my account. Please help me refund it...

Newbie

Plan Premium Individual Country Philippines Device iPhone 11 Operating System iOS 17.5.1   My Question or Issue I've paid individual premium for the first time in my account last June ...

Maxim

Spotify Star

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why can't I renew my subscription?

I recently tried to renew my subscription after it has been paused but every time would fail. My card has enough funds and I have made many payments on this card before but now it won't work. And now the section to insert card details doesn't even sh...

Visitor

I recently tried to renew my subscription after it has been paused but every time would fail. My card has enough funds and I have made many payments on this card before but now it won't work. And no...

Rudius

Visitor

1782 Views

6 replies

2 likes

  • 1782 Views
  • 6 replies
  • 2 likes

Superuser Contribution Cambio de cuenta premium individual a premium estudiante.

PlanPremiumCountry Venezuela DeviceSamsung Galaxy a54Operating SystemAAndroid 14 My Question or IssueMi caso es el siguiente:Poseo mi cuenta con el plan premium individual, quise cambiarlo a premium estudiantes, valide mi información ppr shareid y me...

Casual Listener

  Plan Premium Country Venezuela    Device Samsung Galaxy a54 Operating System AAndroid 14   My Question or Issue Mi caso es el siguiente: Poseo mi cuenta con el plan ...

Scake41

Casual Listener

1783 Views

2 replies

0 likes

  • 1783 Views
  • 2 replies
  • 0 likes

Superuser Contribution Se me descontó el dinero pero no se realizó el pago de mi plan

Se me descontó el dinero de mi tarjeta visa pero se me sigue haciendo el cobró de la mensualidad como si no hubiera pagado. Siempre se hace el pago automático pero esta vez falló ese proceso, tengo comprobante de que ya se me descontó el dinero

Visitor

Se me descontó el dinero de mi tarjeta visa pero se me sigue haciendo el cobró de la mensualidad como si no hubiera pagado. Siempre se hace el pago automático pero esta vez falló ese proceso, tengo c...

AlejaR

Moderator

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Need to change my Apple ID but want my Spotify account to transfer over to the new Apple ID

I have a premium account and need to change my Apple ID to a different Apple ID. Is it possible for me to be able to bring my Spotify account over to the new Apple ID?PlanPremiumCountryAustralia DeviceiPhone 15 My Question or Issue

Visitor

I have a premium account and need to change my Apple ID to a different Apple ID. Is it possible for me to be able to bring my Spotify account over to the new Apple ID? Plan Premium Country Austra...

Maxim

Spotify Star

4500 Views

1 replies

0 likes

  • 4500 Views
  • 1 replies
  • 0 likes

Solved!! I wanted to change the country and now it says that my plan is unavailable

PlanPremium IndividualCountryLithuaniaDeviceiPhone 13Operating SystemiOS 10My Question or IssueI have been living in Denmark and moved to Lithuania therefore I had to change my card payment. I was not allowed to pay with my card functioning in Lithua...

Newbie

Plan Premium Individual Country Lithuania Device iPhone 13 Operating System iOS 10 My Question or Issue I have been living in Denmark and moved to Lithuania therefore I had to change my card...

Maxim

Spotify Star

582 Views

1 replies

1 likes

  • 582 Views
  • 1 replies
  • 1 likes

Superuser Contribution Two plans working at the same time ?

I bought two plans today.One is the Rs. 119 premium subscription and the other one is the Rs. 59 student subscription.I paid for both of them today. Do I have to pay Rs. 59 again after the completion of the first subscription of Rs. 119?

Visitor

I bought two plans today. One is the Rs. 119 premium subscription and the other one is the Rs. 59 student subscription. I paid for both of them today. Do I have to pay Rs. 59 again after the comple...

Ivelina

Moderator

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Vodafone

hi,I currently receive Spotify premium through my Vodafone contract. The contract runs out in August, all Vodafone can tell me is that I will still be charged through them for my premium account. Can anyone confirm if this is correct and if so how mu...

Newbie

hi, I currently receive Spotify premium through my Vodafone contract. The contract runs out in August, all Vodafone can tell me is that I will still be charged through them for my premium account. C...

Maxim

Spotify Star

1471 Views

1 replies

0 likes

  • 1471 Views
  • 1 replies
  • 0 likes

Account

Hi, I’m curious why my family can not log in to their account. We have the family package. Thanks for your time and for helping me. Jennifer

Visitor

Hi, I’m curious why my family can not log in to their account. We have the family package. Thanks for your time and for helping me. Jennifer

Maxim

Spotify Star

817 Views

1 replies

0 likes

  • 817 Views
  • 1 replies
  • 0 likes

Problem with Giftcard - Zappka

Hi, i trying to redeem code for 3 months on new account from "zappka" app. I bought code for "zappsy" but i can't use code, on website where i trying to redeem: spotify.com/pl/redeem it's saying that code is weird, but i didnt used it yet. Help me as...

Visitor

Hi, i trying to redeem code for 3 months on new account from "zappka" app. I bought code for "zappsy" but i can't use code, on website where i trying to redeem: spotify.com/pl/redeem it's saying that...

Not applicable

6573 Views

3 replies

0 likes

  • 6573 Views
  • 3 replies
  • 0 likes