Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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Start a topicI dont use Spotify enough to pay for a subscription I'm going to cancel subscription
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
When inviting my partner for Spotify Duo, everything goes well up to the point where they enter the same address as mine. Then suddenly there's an error message and we can't continue. It might have to do that they previously lived in another country,...
Visitor
When inviting my partner for Spotify Duo, everything goes well up to the point where they enter the same address as mine. Then suddenly there's an error message and we can't continue. It might have t...
Billy-J
Spotify Star
166 Views
1 replies
0 likes
Se me cobró y se me había olvidado cancelar el próximo pago
Visitor
Se me cobró y se me había olvidado cancelar el próximo pago
Billy-J
Spotify Star
567 Views
1 replies
0 likes
We currently have Premium Duo, with my son as the main plan owner. We want to upgrade to a family plan and make me the owner. How do I do this?My son has cancelled his subscription but I cannot see how to start a family plan in my name and invite my ...
Visitor
We currently have Premium Duo, with my son as the main plan owner. We want to upgrade to a family plan and make me the owner. How do I do this? My son has cancelled his subscription but I cann...
Billy-J
Spotify Star
282 Views
1 replies
0 likes
Foram retirados dois valores do meu cartão no mês de março, um valor do meu plano universitário 11,90 e do plano individual em que eu não era assinante 21,90. Gostaria de auxílio
Visitor
Foram retirados dois valores do meu cartão no mês de março, um valor do meu plano universitário 11,90 e do plano individual em que eu não era assinante 21,90. Gostaria de auxílio
Billy-J
Spotify Star
307 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Billy-J
Spotify Star
215 Views
1 replies
0 likes
My plan randomly changed to Premium Individual when I had the student plan. I changed my plan to the student account but it keeps saying I have the Individual plan. I have deleted my subscription in the hope of getting the student plan but even when ...
Visitor
My plan randomly changed to Premium Individual when I had the student plan. I changed my plan to the student account but it keeps saying I have the Individual plan. I have deleted my subscription in ...
Billy-J
Spotify Star
275 Views
1 replies
0 likes
iPad play free, not the premium which the payment is currant
Visitor
iPad play free, not the premium which the payment is currant
Billy-J
Spotify Star
209 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Billy-J
Spotify Star
214 Views
1 replies
0 likes
I am a Premium member. I logged into my account with another device. Now when I log into my account, it recognizes me as a Free account member and I can't access my Playlist.
Visitor
I am a Premium member. I logged into my account with another device. Now when I log into my account, it recognizes me as a Free account member and I can't access my Playlist.
Billy-J
Spotify Star
636 Views
1 replies
0 likes
Frequent change password notifications. Sometimes as often as 3x per month. Does this mean I have been hacked?
Casual Listener
Frequent change password notifications. Sometimes as often as 3x per month. Does this mean I have been hacked?
Maxim
Spotify Star
574 Views
1 replies
0 likes
En la plataforma solo se ve un cargo pero en mis estados de cuenta tengo dos cargos por el mismo mes de servicios
Visitor
En la plataforma solo se ve un cargo pero en mis estados de cuenta tengo dos cargos por el mismo mes de servicios
Anyk17
Spotify Star
463 Views
1 replies
0 likes
CountryCanada (Quebec) My Question or IssuePremium page only lists packages with promotion attached. 3 months free is not available for Quebec. Clicking on one of the options says "Sorry you are not eligible for that plan. Here are some other ways to...
Newbie
Country Canada (Quebec) My Question or Issue Premium page only lists packages with promotion attached. 3 months free is not available for Quebec. Clicking on one of the options says "Sorry...
Maria
Moderator
2191 Views
9 replies
0 likes
I do not want premium account.plz help me for play my songs
Visitor
I do not want premium account.plz help me for play my songs
Billy-J
Spotify Star
445 Views
1 replies
0 likes
Myself and my husband have a Premium Duo account - he is the manager and gets loads of free audiobooks included, whereas I have to pay for the same audiobooks when logged into my account - I thought we should have the same benefits?
Visitor
Myself and my husband have a Premium Duo account - he is the manager and gets loads of free audiobooks included, whereas I have to pay for the same audiobooks when logged into my account - I thought ...
Billy-J
Spotify Star
609 Views
1 replies
1 likes
Hi! I have been a premium user for a few years now and recently found that the app and browser interface (on my macbook), were not acknowledging my account as premium. I really enjoy listening to audiobooks, music, and podcasts off all my devices, bu...
Visitor
Hi! I have been a premium user for a few years now and recently found that the app and browser interface (on my macbook), were not acknowledging my account as premium. I really enjoy listening to aud...
osornios
Spotify Star
499 Views
1 replies
0 likes
Spotify web player is playing ads even though I am logged in with my premium account. It is a family premium. No ads on my phone. I am really annoyed.
Regular
Spotify web player is playing ads even though I am logged in with my premium account. It is a family premium. No ads on my phone. I am really annoyed.
osornios
Spotify Star
416 Views
1 replies
0 likes
I think you should know I canceled my Spotify subscription because there is no way to refuse the recommendations of what you don't like. For podcasts, there is no such function in principle, they will shove something in your face that you would never...
Casual Listener
I think you should know I canceled my Spotify subscription because there is no way to refuse the recommendations of what you don't like. For podcasts, there is no such function in principle, they wil...
osornios
Spotify Star
387 Views
1 replies
0 likes
I had subscribed for premium individual plan, I changed it to student plan but in the app it stays that it’s still charging me the individual plan fee not the student fee
Visitor
I had subscribed for premium individual plan, I changed it to student plan but in the app it stays that it’s still charging me the individual plan fee not the student fee
Maxim
Spotify Star
224 Views
1 replies
0 likes
I just upgraded from Individual to Duo. However, it still says "Premium Individual" on my account page. I am also unable to add anyone to the plan. PlanPremium Duo CountryUK
Casual Listener
I just upgraded from Individual to Duo. However, it still says "Premium Individual" on my account page. I am also unable to add anyone to the plan. Plan Premium Duo Countr...
MartinT
Spotify Legend
315 Views
1 replies
0 likes