Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 81583 Views
- 50 replies
- 4 likes
- 81583 Views
- 50 replies
- 4 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 10173 Views
- 23 replies
- 2 likes
- 10173 Views
- 23 replies
- 2 likes
Solved!!Superuser Contribution Code on giftcard
Hi! When i had bought a giftcard and was going to scrape off the label for the code i believe i pushed to hard so there is a number or letter missin in the code. I now got three letters and six numbers and i don't know if there should be something mo...
- Hi! When i had bought a giftcard and was going to scrape off the label for the code i believe i pushed to hard so there is a number or letter missin in the code. I now got three letters and six n...
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- Moderator
- 16961 Views
- 7 replies
- 3 likes
- 16961 Views
- 7 replies
- 3 likes
Come back with 1 month free, yet you wont let me have it.
So i get an email to say come back to premium, yet i click the link in the email and i cant jave the offer? Why?
- So i get an email to say come back to premium, yet i click the link in the email and i cant jave the offer? Why?
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- Spotify Star
- 154 Views
- 1 replies
- 0 likes
- 154 Views
- 1 replies
- 0 likes
Superuser Contribution Credit Card transaction description
What does the spotify premium subscription charge appear as on my credit card? There's nothing which appears as Spotify and the only item around the price of the spotify subscription looks dodgy.
- What does the spotify premium subscription charge appear as on my credit card? There's nothing which appears as Spotify and the only item around the price of the spotify subscription looks dodgy.&nbs...
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- Spotify Legend
- 28662 Views
- 13 replies
- 2 likes
- 28662 Views
- 13 replies
- 2 likes
Superuser Contribution My partner cannot join my Duo plan
My partner is trying to join my Spotify Duo plan. She just moved from Germany to Sweden. We made sure her country is switched to Sweden in her account as well. The error message we get: > Wir konnten nicht bestätigen, dass du mit der Person zusammenw...
- My partner is trying to join my Spotify Duo plan. She just moved from Germany to Sweden. We made sure her country is switched to Sweden in her account as well. The error message we get: &nb...
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- Moderator
- 177 Views
- 1 replies
- 0 likes
- 177 Views
- 1 replies
- 0 likes
Superuser Contribution Kann ich Musik für meine private Nutzung brennen?
Ich habe eine Playliste erstellt, einen Ordner dafür eingerichtet, aber ich finde keine Möglichkeit die Liste irgendwo abzulegen, zu speichen, sie über ein Brennprogramm aufzurufen und zu brennen. daher interessiert mich Spotify nicht mehr. Ich hatte...
- Ich habe eine Playliste erstellt, einen Ordner dafür eingerichtet, aber ich finde keine Möglichkeit die Liste irgendwo abzulegen, zu speichen, sie über ein Brennprogramm aufzurufen und zu brennen. da...
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- Moderator
- 150 Views
- 1 replies
- 0 likes
- 150 Views
- 1 replies
- 0 likes
Superuser Contribution Premium cancelled with Vodafone but still showing as active
PlanFree/PremiumCountryUkDeviceHonor x7Operating system android My Question or IssueI'm trying to accept my duo invite but even though my premium has been cancelled with Vodafone (two days ago) it's still showing I have a subscription with them. I've...
- Plan Free/Premium Country Uk Device Honor x7 Operating system android My Question or Issue I'm trying to accept my duo invite but even though my premium has been cancelled with Voda...
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- Moderator
- 365 Views
- 1 replies
- 0 likes
- 365 Views
- 1 replies
- 0 likes
Remove my self as a member on premium duo
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 1148 Views
- 1 replies
- 1 likes
- 1148 Views
- 1 replies
- 1 likes
Solved!!Superuser Contribution Why charged extra after switch from credit to debit card (Turkey)?
I have switched my monthly family account payment method from a credit to a debit card (different banks), in Turkey. Instead of the usual 49.99 tl, 50.91tl has been debited from my new card. I seem to have been charged the extra for a foreign currenc...
- I have switched my monthly family account payment method from a credit to a debit card (different banks), in Turkey. Instead of the usual 49.99 tl, 50.91tl has been debited from my new card. I seem t...
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- Casual Listener
- 194 Views
- 2 replies
- 0 likes
- 194 Views
- 2 replies
- 0 likes
Superuser Contribution Subscribed but it shows I'm not subscribed
I subscribed to duo plans but it's loading for super long to enter my address so I decided to refresh the app after doing that It shows that I'm on free plan and my money is already gone
- I subscribed to duo plans but it's loading for super long to enter my address so I decided to refresh the app after doing that It shows that I'm on free plan and my money is already gone
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- Moderator
- 231 Views
- 3 replies
- 0 likes
- 231 Views
- 3 replies
- 0 likes
Superuser Contribution el 09-06-23 se hizo el cobro de mi plan premium y ahora me pide pago
Cambie de plan Dua a Family el día 09-06-23 y se hizo el cobro a mi tarjeta, el monto fue debitado. Ayer 14-06-23 recibí notificación de Spotify está haciendo un cobro de 9,60 por plan Premium otra vez, el pago fallo y dice que debo pagar mi plan. No...
- Cambie de plan Dua a Family el día 09-06-23 y se hizo el cobro a mi tarjeta, el monto fue debitado. Ayer 14-06-23 recibí notificación de Spotify está haciendo un cobro de 9,60 por plan Premium otra v...
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- Moderator
- 193 Views
- 1 replies
- 0 likes
- 193 Views
- 1 replies
- 0 likes
Superuser Contribution Cancelei minha conta Premium e a cobrança continua em outro cartão...??
Tenho cobrança no meu cartão de crédito e não sou mais Premium, como resolvo essa situação? Desde janeiro cancelei , e continua a cobrança.
- Tenho cobrança no meu cartão de crédito e não sou mais Premium, como resolvo essa situação? Desde janeiro cancelei , e continua a cobrança.
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- Moderator
- 174 Views
- 1 replies
- 0 likes
- 174 Views
- 1 replies
- 0 likes
Superuser Contribution fraud
issue with my tyring to cancel my fathers account that he never sign up for
- issue with my tyring to cancel my fathers account that he never sign up for
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- Moderator
- 147 Views
- 1 replies
- 0 likes
- 147 Views
- 1 replies
- 0 likes
Superuser Contribution Can't get Spotify Premium with PayPal
PlanFree --> PremiumCountryPhillipinesDeviceLaptopOperating SystemWindows 10 My Question or IssueTrying to subscribe to premium montly trial but I tried again today just now am still getting error and cannot use Paypal to make payment to my Spotify. ...
- Plan Free --> Premium Country Phillipines Device Laptop Operating System Windows 10 My Question or Issue Trying to subscribe to premium montly trial but I tried again t...
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- Casual Listener
- 16653 Views
- 13 replies
- 3 likes
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paypal
- 16653 Views
- 13 replies
- 3 likes
Superuser Contribution Payment issue
Cannot renew premium mini plan payment option not showing
- Cannot renew premium mini plan payment option not showing
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- Moderator
- 191 Views
- 1 replies
- 0 likes
- 191 Views
- 1 replies
- 0 likes
Superuser Contribution DJ plays duo plan owners music, how do I only get my own music with duo?
Getting recommended musicals which I've never listened to on DJ which my partner listens to often. Generally hearing her music in DJ, nothing I listen to.
- Getting recommended musicals which I've never listened to on DJ which my partner listens to often. Generally hearing her music in DJ, nothing I listen to.
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- Moderator
- 274 Views
- 1 replies
- 0 likes
- 274 Views
- 1 replies
- 0 likes
Superuser Contribution Over debiting me even though I’m a student
Hello, spotify’s debiting me 9,99 € even though I’m a student and i have confirmed my status, I would like a refund for all the times that spotify has debited me 9,99 € even though I had the student status. Thank you.
- Hello, spotify’s debiting me 9,99 € even though I’m a student and i have confirmed my status, I would like a refund for all the times that spotify has debited me 9,99 € even though I had the student...
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- Moderator
- 166 Views
- 2 replies
- 0 likes
- 166 Views
- 2 replies
- 0 likes
Superuser Contribution Unable to log into hulu from spotify student plan
Trying to log into a Hulu account that is paid via a Spotify student plan but it will not activate and is asking to purchase a subscription.
- Trying to log into a Hulu account that is paid via a Spotify student plan but it will not activate and is asking to purchase a subscription.
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- Moderator
- 197 Views
- 1 replies
- 0 likes
- 197 Views
- 1 replies
- 0 likes
Superuser Contribution Facebook log in not working
PlanPremiumCountryCanada DeviceGoogle Pixel 6 proOperating SystemWindows 10 My Question or IssueMy spotify premium account was linked to my facebook account. For the last few days, the facebook log in isn't working. I tried logging in with the email ...
- Plan Premium Country Canada Device Google Pixel 6 pro Operating System Windows 10 My Question or Issue My spotify premium account was linked to my facebook account. For the l...
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- Moderator
- 157 Views
- 1 replies
- 0 likes
- 157 Views
- 1 replies
- 0 likes
help to subscribe to premium without free week.
When I try to subscribe it tells me that I have already used a free month of service but I would like to resubscribe.
- When I try to subscribe it tells me that I have already used a free month of service but I would like to resubscribe.
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- Spotify Star
- 112 Views
- 1 replies
- 0 likes
- 112 Views
- 1 replies
- 0 likes
Superuser Contribution hola quiero hacerme premium y cuando ingreso mi tarjeta me rechaza el pago
hola quiero hacerme premium y cuando ingreso mi tarjeta me rechaza el pago y me dice que intente con otro metodo de pago, tengo una tarjeta de credito visa que tiene saldo pero no me deja. ¿Tienes que poder hacer compras internacionales con mi tarjet...
- hola quiero hacerme premium y cuando ingreso mi tarjeta me rechaza el pago y me dice que intente con otro metodo de pago, tengo una tarjeta de credito visa que tiene saldo pero no me deja. ¿Tienes qu...
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- Moderator
- 138 Views
- 1 replies
- 0 likes
- 138 Views
- 1 replies
- 0 likes