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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 4271 Views
  • 23 replies
  • 2 likes
  • 4271 Views
  • 23 replies
  • 2 likes

Premium not appearing since phone upgrade

UKiphone14account Premium I’ve had a premium account for over a year. No issues until I change my phone in Dec. Now when I log on with exact same details I can see my history (playlists etc) but it’s not registered me as having a premium account, It’...

  • Visitor
  • UK iphone14 account Premium  I’ve had a premium account for over a year. No issues until I change my phone in Dec. Now when I log on with exact same details I can see my history (playlists et...
  • Jose_M
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

How do I get my money refunded

I want to get my money refunded from 01-12-2023

  • Visitor
  • I want to get my money refunded from 01-12-2023
  • Jose_M
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Student Plan Expired!

Hello, so i recently saw on my bank account that spotify charged me 5$ for 2 months, for an individual plan when i had the Student Plan. When I sign into the spotify premium for students it said that when it's about to expire i will recieve an email ...

  • Casual Listener
  • Hello, so i recently saw on my bank account that spotify charged me 5$ for 2 months, for an individual plan when i had the Student Plan. When I sign into the spotify premium for students it said that...
  • Jose_M
  • Spotify Star
  • 328 Views
  • 3 replies
  • 0 likes
  • 328 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error code 30

PlanPremiumCountryUKDeviceiPHone XROperating SystemiOS 15.6.1 My Question or IssueUnable to login on iOS via Spotify app - getting error message - “something went wrong. Try again (code=30).Uninstalled app and reinstalled with same issue.Can log in v...

  • Casual Listener
  • Plan Premium Country UK Device iPHone XR Operating System iOS 15.6.1   My Question or Issue Unable to login on iOS via Spotify app - getting error message - “something went wrong. Try ...
  • Inadram
  • Newbie
  • 4573 Views
  • 6 replies
  • 0 likes
  • 4573 Views
  • 6 replies
  • 0 likes

Superuser Contribution 환불

환불요청을해서 환불을 해주시겠다고하는데 돈이 안 들어옵니다

  • Visitor
  • 환불요청을해서 환불을 해주시겠다고하는데 돈이 안 들어옵니다
  • Eni
  • Moderator
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Won't accept my payment

Doesn't accept my credit card

  • Visitor
  • Doesn't accept my credit card
  • Jose_M
  • Spotify Star
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

offre premium gratuite ne fonctionne pas

avec l'achat d'une enceinte JBL, j'avais une offre de 4 mois gratuits de Spotify Premium, j'ai activé l'offre mais j'ai les pubs et mon compte indique Spotify Free. Je crains d'être prélevé à l'expiration de l'offre de 4 mois (qui n'a jamais fonction...

  • Visitor
  • avec l'achat d'une enceinte JBL, j'avais une offre de 4 mois gratuits de Spotify Premium, j'ai activé l'offre mais j'ai les pubs et mon compte indique Spotify Free. Je crains d'être prélevé à l'expir...
  • Jose_M
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Solved!! Meu premium foi cancelado sozinho.

Então, eu não pedi o cancelamento da minha assinatura premium e ela cancelou , não estou sabendo identificar qual o erro. Eu tinha 3 meses grátis por que foi a minha primeira assinatura.Gostaria de saber o que aconteceu.

  • Casual Listener
  • Então, eu não pedi o cancelamento da minha assinatura premium e ela cancelou , não estou sabendo identificar qual o erro. Eu tinha 3 meses grátis por que foi a minha primeira assinatura. Gostaria de...
  • Mineirorafaela
  • Casual Listener
  • 305 Views
  • 2 replies
  • 0 likes
  • 305 Views
  • 2 replies
  • 0 likes

I was charged the money and I have no premium

I was charged the money and I have no premiumtoday I am about to buy spotify family premium when I buy it says that there is an error in the card however I was charged the money I want to know if there is a possibility that I get my money back or act...

  • Visitor
  • I was charged the money and I have no premium today I am about to buy spotify family premium when I buy it says that there is an error in the card however I was charged the money I want to know if t...
  • Jose_M
  • Spotify Star
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes

Abbonamento

Ho annullato l'abbonamento Studenti e se clicco su "rinnovo" mi fa pagare 9.99 al mese invece di 4.99

  • Visitor
  • Ho annullato l'abbonamento Studenti e se clicco su "rinnovo" mi fa pagare 9.99 al mese invece di 4.99
  • Jose_M
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

me cobraron un monto que no corresponde

el detalle que me acaban de cobrar no corresponde porque ya me descontaron el plan.

  • Visitor
  • el detalle que me acaban de cobrar no corresponde porque ya me descontaron el plan.
  • Jose_M
  • Spotify Star
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Cannot Redeem Gift Card

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Jose_M
  • Spotify Star
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Is there a military or low income discount offered?

Hoping Spotify offers discounts for military or low income users like many others do.

  • Visitor
  • Hoping Spotify offers discounts for military or low income users like many others do.
  • Jose_M
  • Spotify Star
  • 188 Views
  • 1 replies
  • 1 likes
  • 188 Views
  • 1 replies
  • 1 likes

Premium duo echo dot problems

Recently ive been experimenting some problems with my alexa, for example, i try order her to play an especific song, instead, she plays the radio of the song, basically, i dont have the Premium features

  • Newbie
  • Recently ive been experimenting some problems with my alexa, for example, i try order her to play an especific song, instead, she plays the radio of the song, basically, i dont have the Premium featu...
  • Jose_M
  • Spotify Star
  • 203 Views
  • 3 replies
  • 0 likes
  • 203 Views
  • 3 replies
  • 0 likes

Solved!! AO TENTAR RESGATAR O CÓDIGO PREMIUM, RECEBO A MENSAGEM DE QUE É INVÁLIDO.

COMPREI SPOTIFY PREMIUM NO PICPAY NO VALOR DE 50 REAIS PARA A ASSINATURA DE 3 MESES. CONTUDO, AO TENTAR REGATAR, O SITE SINALIZA QUE O CÓDIGO É INVÁLIDO

  • Casual Listener
  • COMPREI SPOTIFY PREMIUM NO PICPAY NO VALOR DE 50 REAIS PARA A ASSINATURA DE 3 MESES. CONTUDO, AO TENTAR REGATAR, O SITE SINALIZA QUE O CÓDIGO É INVÁLIDO
  • Bittencourt
  • Spotify Star
  • 385 Views
  • 5 replies
  • 0 likes
  • 385 Views
  • 5 replies
  • 0 likes

Paying for Premium but I'm getting ads

Hello. I just got an ad but I pay for Premium. I'm logged into my Premium account. I've been paying for Premium for years with no ads. If Spotify is now showing ads on Premium accounts, I'm out. Anyone know what's up?

  • Regular
  • Hello. I just got an ad but I pay for Premium. I'm logged into my Premium account. I've been paying for Premium for years with no ads. If Spotify is now showing ads on Premium accounts, I'm out. Anyo...
  • jamros
  • Casual Listener
  • 286 Views
  • 4 replies
  • 1 likes
  • 286 Views
  • 4 replies
  • 1 likes

Boa tarde meu plano foi bloqueado por falta de pagamento

Assinei por três meses e me bloqueou antes disseram que era tes meses grátis por 19.90

  • Visitor
  • Assinei por três meses e me bloqueou antes disseram que era tes meses grátis por 19.90
  • Jose_M
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

he pagado suscripción premium 10€ y acabo de hacerme un plan de estudiantes

Hoy mismo me han cobrado la cuota PREMIUM de Spotify de 9,99€ pero hoy mismo también he adjuntado los documentos para mi cuenta de estudiante, solicito me devuelvan la diferencia.Además he visto que los 3 primeros meses deberían ser gratisMi correo e...

  • Visitor
  • Hoy mismo me han cobrado la cuota PREMIUM de Spotify de 9,99€ pero hoy mismo también he adjuntado los documentos para mi cuenta de estudiante, solicito me devuelvan la diferencia. Además he visto ...
  • Jose_M
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes