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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75578 Views
20 replies
101 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140522 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
81093 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
271058 Views
159 replies
13 likes
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Not applicable
2363 Views
9 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify offered me Duo for 2 months free, but just emailed me offer is ending in 1 week (whi...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify ...
Spotify Star
1080 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
428 Views
1 replies
0 likes
PlanPremium/Premium DuoCountryNetherlands My Question or IssueMy Spotify account is in the Netherlands, and I have recently moved to Germany. I switched my Premium subscription to Premium Duo to share with my friend with a German Spotify account livi...
Plan Premium/Premium Duo Country Netherlands My Question or Issue My Spotify account is in the Netherlands, and I have recently moved to Germany. I switched my Premium subscription to Pr...
Moderator
4523 Views
7 replies
0 likes
I didn't sign up for a premium plan
I didn't sign up for a premium plan
Moderator
399 Views
1 replies
0 likes
Trying to use a returning customer free trial, I'm on the payment page in my web browser. The description of the plan at the top of the page says: $0.00 for 1 month. Only $11.99 + tax / month after 1 month trial. You won't be charged until Jul 22, 20...
Trying to use a returning customer free trial, I'm on the payment page in my web browser. The description of the plan at the top of the page says: $0.00 for 1 month. Only $11.99 + tax / mont...
Moderator
997 Views
2 replies
0 likes
PlanPremium FamilyCountryAustraliaDeviceiPhone 14Operating SystemiOS 10 My Question or IssueI logged into account and changed the credit card details. I have been subscribing to Premium Family previously. Later in the day received email that I and th...
Plan Premium Family Country Australia Device iPhone 14 Operating System iOS 10 My Question or Issue I logged into account and changed the credit card details. I have been subscribing...
Spotify Star
454 Views
1 replies
0 likes
I have purchased a duo plan but when my partner uses the link to join, it says we need to live at the same address (which we do) and we are unable to proceed. My original account was set up in Australia but now I live in Indonesia. The account addres...
I have purchased a duo plan but when my partner uses the link to join, it says we need to live at the same address (which we do) and we are unable to proceed. My original account was set up in Austra...
Spotify Star
564 Views
1 replies
0 likes
PlanPremium IndividualCountryindiaDevice(iPhone 14 Pro)Operating System(iOS) My Question or IssueLast year I purchased an annual Premium individual plan. I am looking for the same this year. I am unable to find it
Plan Premium Individual Country india Device (iPhone 14 Pro) Operating System (iOS) My Question or Issue Last year I purchased an annual Premium individual plan. I am looking for the...
Spotify Star
3834 Views
1 replies
0 likes
Title said it allwhy cant i downgrade my premium DUO to a Normal Premium. Why the option is not there, i see all other option (student, etc..)
Title said it all why cant i downgrade my premium DUO to a Normal Premium. Why the option is not there, i see all other option (student, etc..)
Spotify Star
2043 Views
4 replies
2 likes
This is the screenshot I got from visiting https://www.spotify.com/us/premium/You don't list everything that's included in the "Basic Individual" account because you want to TRICK PEOPLE into thinking that they're LOSING at least SOME the abilities t...
This is the screenshot I got from visiting https://www.spotify.com/us/premium/ You don't list everything that's included in the "Basic Individual" account because you want to TRICK PEOPLE into thi...
Visitor
855 Views
5 replies
1 likes
PlanPremium DuoCountryUSADevice(2) iPhone 14's Operating SystemCurrent up to date IOS My Question or IssueIs it possible to play different content at the same time on two separate iPhones under with the Premium Duo subscription? If not under this sub...
Plan Premium Duo Country USA Device (2) iPhone 14's Operating System Current up to date IOS My Question or Issue Is it possible to play different content at the same ti...
Spotify Star
369 Views
1 replies
0 likes
I have a Premium Individual account. When I try to redeem my gift cards it says that the premium code is not available for use on this type of account subscription. Everything indicates this is the type of account gift/promo cards can be used on. I'v...
I have a Premium Individual account. When I try to redeem my gift cards it says that the premium code is not available for use on this type of account subscription. Everything indicates this is the t...
Moderator
1008 Views
2 replies
0 likes
I received noticed that plan members of premium family plans get 15 free hours a month of audiobooks. However, when I go to choose titles they are showing as locked as if I have to pay for them. Are you able to advise how to utilize the free 15 hours...
I received noticed that plan members of premium family plans get 15 free hours a month of audiobooks. However, when I go to choose titles they are showing as locked as if I have to pay for them. Are ...
Visitor
5690 Views
8 replies
0 likes
I bought individual premium plan on Spotify website and when I go to the app, it says I have a free plan.
I bought individual premium plan on Spotify website and when I go to the app, it says I have a free plan.
Spotify Star
333 Views
1 replies
0 likes
God I hate you spotify. Always making things difficult because of greed. Anyway I have this problem that it's giving me headaches. But first a little background:- I created my account when I lived in another country many years ago. I also signed for ...
God I hate you spotify. Always making things difficult because of greed. Anyway I have this problem that it's giving me headaches. But first a little background: - I created my account when I lived ...
Roadie
2387 Views
6 replies
0 likes
Dear Spotify,As a longtime Premium subscriber, I'm upset about ads in our ad-free plan. This breaks trust and blames content creators unfairly. Transparency is key. We should know why we're hearing ads, especially if it's due to creators' choices.The...
Dear Spotify, As a longtime Premium subscriber, I'm upset about ads in our ad-free plan. This breaks trust and blames content creators unfairly. Transparency is key. We should know why we're heari...
Newbie
1057 Views
4 replies
2 likes
Como pedir uma segunda via de um recibo de pagamento? na conta para imprimir um recibo sai tudo a preto. há algum email para pedir uma segunda via? ou alguma forma de imprimir o recibo que aparece na conta sem ser com o fundo todo preto ?
Como pedir uma segunda via de um recibo de pagamento? na conta para imprimir um recibo sai tudo a preto. há algum email para pedir uma segunda via? ou alguma forma de imprimir o recibo que aparece na...
Moderator
460 Views
1 replies
0 likes
HelloI bought an item today at Media Expert and got a free top-up code for Spotify Premium for 3 months, I created an account and during activation on the website I get a message that the code is incorrect, what's the point?
Hello I bought an item today at Media Expert and got a free top-up code for Spotify Premium for 3 months, I created an account and during activation on the website I get a message that the code is i...
Moderator
767 Views
1 replies
0 likes
I signed up for duo plan and when I try to put Spotify in my husbands phone it’s asks for payment method.. do I have to put the payment method in on his phone as well
I signed up for duo plan and when I try to put Spotify in my husbands phone it’s asks for payment method.. do I have to put the payment method in on his phone as well
Moderator
367 Views
1 replies
0 likes
