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Solved!! Changing from premium to family do playlists and downloads get deleted?

Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...

  • Newbie
  • AlejaR
  • Moderator
  • 75947 Views
  • 27 replies
  • 5 likes
  • 75947 Views
  • 27 replies
  • 5 likes

Solved!! Cannot Redeem Gift Card

My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...

  • Visitor
  • Novy
  • Moderator
  • 43303 Views
  • 19 replies
  • 2 likes
  • 43303 Views
  • 19 replies
  • 2 likes

Solved!! Premium trial doesn't start

PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...

  • Casual Listener
  • Prash321
  • Visitor
  • 31313 Views
  • 17 replies
  • 3 likes
  • 31313 Views
  • 17 replies
  • 3 likes

Solved!! I have paid 5,99€ for 3 months. But I give only 1 month of premium

Today showed me advertisement on my android mobile. Paid 5,99€ and spotify will get me 3 month of premium.I have paid 5,99€ for 3 months. But I give only 1 month of premium

  • Newbie
  • Today showed me advertisement on my android mobile. Paid 5,99€ and spotify will get me 3 month of premium. I have paid 5,99€ for 3 months. But I give only 1 month of premium
  • Maxim
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

can i move spotify premium on this account to another account?

i accidently connect this account to spotify premium, at first i want connect my old account to spotify premium, can i move spotify premium on this account to my old account or cancelled and get back my money?

  • Visitor
  • i accidently connect this account to spotify premium, at first i want connect my old account to spotify premium, can i move spotify premium on this account to my old account or cancelled and get back...
  • Maxim
  • Spotify Star
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Why am I getting charged next month when I subscribed for 3 months?

I havent had premium since last year and received a notification and in app promotion to return to premium for 9.99 for three months. I subscribed, recieved the initial charge, and now it says I am going to be billed next month as well with no indica...

  • Visitor
  • I havent had premium since last year and received a notification and in app promotion to return to premium for 9.99 for three months. I subscribed, recieved the initial charge, and now it says I am g...
  • Maxim
  • Spotify Star
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Redeem gift card

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have redeemed my 3 month gift card and it hasn’t gone on my account

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Maxim
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

how long would a 10$ gift card last for an account based in the philippines

i saw someone say that 10$ gift card would last for a month but i’m in the philippines and 10$ is like 500php and 500php would last longer than a month so i was wondering how long would 10$ gift card last for me

  • Visitor
  • i saw someone say that 10$ gift card would last for a month but i’m in the philippines and 10$ is like 500php and 500php would last longer than a month so i was wondering how long would 10$ gift card...
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

I wanI put the monthly

I put to subscribe to the monthly plan and they subscribed to the annual plan so I want to ask for a refund

  • Visitor
  • I put to subscribe to the monthly plan and they subscribed to the annual plan so I want to ask for a refund
  • Maxim
  • Spotify Star
  • 64 Views
  • 1 replies
  • 0 likes
  • 64 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hulu not working

Signed up for hulu with student package but its not working

  • Visitor
  • Signed up for hulu with student package but its not working
  • Vasil
  • Moderator
  • 238 Views
  • 4 replies
  • 0 likes
  • 238 Views
  • 4 replies
  • 0 likes

Superuser Contribution Subscription using Crypto.com Card

My Question or IssueI am from the Philippines, I want to subscribe to a Family premium plan but my Crypto.com VISA card was not accepted by SPOTIFY. I already use this card on most merchants here but it wont go through SPOTIFY. Need help.

  • Newbie
  • My Question or Issue I am from the Philippines, I want to subscribe to a Family premium  plan but my Crypto.com VISA card was not accepted by SPOTIFY. I already use this card on most merchants ...
  • Ver
  • Spotify Legend
  • 1227 Views
  • 1 replies
  • 0 likes
  • 1227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why am I paying subscription I use the free version

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Vasil
  • Moderator
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

I have already canceled my Spotify subscription and still withdraws money from my visa every month

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 169 Views
  • 1 replies
  • 2 likes
  • 169 Views
  • 1 replies
  • 2 likes

Superuser Contribution Paid for 1 month but not getting premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Jeremy
  • Spotify
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to cancel spotify account

PlanFree/PremiumCountryso if you want to know how to cancel spotify premium plan i am leave an article here Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country so if you want to know how to cancel spotify premium plan i am leave an article here  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ...
  • Jeremy
  • Spotify
  • 196 Views
  • 2 replies
  • 1 likes
  • 196 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Can't change Russian region to another country, where I've moved to recently

PlanFree/PremiumCountryArmenia My Question or IssueHi, Spotify community. After you've closed Russian HQ and made Spotify unavailable, I've decided to change RU region for Armenia (where I've moved to). The thing is, that I had 1 year premium activat...

  • Casual Listener
  • Plan Free/Premium Country Armenia   My Question or Issue Hi, Spotify community.  After you've closed Russian HQ and made Spotify unavailable, I've decided to change RU region for Arm...
  • Maxim
  • Spotify Star
  • 2267 Views
  • 31 replies
  • 5 likes
  • 2267 Views
  • 31 replies
  • 5 likes

premium subscription changed to free after country change

PlanPremiumCountry Netherlands DeviceAndroid, PCOperating System(Android, Windows 10) I had a premium subscription for 1 year. After changing the country, my subscription disappeared.How to restore it?

  • Casual Listener
  • Plan Premium Country Netherlands   Device Android, PC Operating System (Android, Windows 10)   I had a premium subscription for 1 year. After changing the country, my subscrip...
  • Maxim
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Subscription changed to free.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI wanted to add a family member to my premium family account but was unable to I logged out a...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I wante...
  • Maxim
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Russian subscription

CountryRussiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWill trial subscription come back after letting Russia use Spotify freely? My free trial supposed to end...

  • Newbie
  • Country Russia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Will trial subscription com...
  • Flest
  • Casual Listener
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Failed Payment for Premium

I am trying to switch the payment method from my credit card to a new VISA debit card by Crypto.com. I am based in Singapore and the card is issued in Singapore. I have also enabled the card for international usage, just in case. The debit card is al...

  • Newbie
  • I am trying to switch the payment method from my credit card to a new VISA debit card by Crypto.com. I am based in Singapore and the card is issued in Singapore. I have also enabled the card for inte...
  • Techs
  • Newbie
  • 2298 Views
  • 4 replies
  • 2 likes
  • 2298 Views
  • 4 replies
  • 2 likes