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Upgrade On PS4 Not On PC

Upgrade On PS4 Not On PC

Title says it all, I did the promo for 3 months for 99 cents on my ps4 and it works fine there.  Problem is when I'm on the same account and I try to listen on PC or my Ipod it's still a free account.  Didn't pay to hear ads..........

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Hey @Commotus,

 

It sounds like you've got a second account with Spotify. Are there any other email addresses you could have used to register with Spotify? It's worth checking those inboxes to see if you have any Spotify emails -- that will mean your extra account is registered with that email.

 

  • If you don't have another email address, note how you log into the Spotify app usually.
  • If you use your Facebook details try entering your Spotify username (if you created one originally).
  • If you use your Spotify username try entering just your email address.
MaximSpotify Star
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