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Used the birthday premium (2 months of free premium) and it didn’t work

Used the birthday premium (2 months of free premium) and it didn’t work

Plan

Free

Country

England

Device

(iPhone 5S/PC)

Operating System

(iOS 11, Windows 10)

 

My Question or Issue

In May, I got the Spotify birthday email but didn’t confirm it straight away (Start of July), and I haven’t got the premium but PayPal has authorised Spotify to take money. When I signed up for it, it said the first payment would be on 3rd of September. Thanks 

Reply
1 Reply

Hey @user-removed, welcome to the Community!


In this case, we suggest you follow all of the steps listed in this article to see if it helps. 

 

Let us know how it goes 🙂 

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