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Weird bug during changing payment

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Weird bug during changing payment

When I try to change my payment card details, I'm being shown my old student pricing (converted to premium now.) Since, I can't be verified as a student, my payment details can't be updated. I don't see any other way to change my payment info.

 

See the attachment. The price shown in that is wrong and that causes problems during card update.

spotify.png
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Hey @devinitynow

 

Can you go to the account page and cancel your current subscription and then try subscribing again with the new payment method? Does that work?

 

https://www.spotify.com/account/overview/

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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3 Replies
Marked as solution

Hey @devinitynow

 

Can you go to the account page and cancel your current subscription and then try subscribing again with the new payment method? Does that work?

 

https://www.spotify.com/account/overview/

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

@mattsuda Thanks, your solution worked.

Glad to hear!

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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