Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Newbie
- 62420 Views
- 43 replies
- 3 likes
- 62420 Views
- 43 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 8080 Views
- 23 replies
- 2 likes
- 8080 Views
- 23 replies
- 2 likes
Problemas con spotify para estudiantes
Buenos días,ya hice la verificación del SheerID y fue todo correcto. Me fui al link que me adjuntaron en el correo de confirmación y me ponía que contactarían conmigo a través de otro correo para completar la suscripción. Todo esto fue el 03-05. Aún ...
- Buenos días, ya hice la verificación del SheerID y fue todo correcto. Me fui al link que me adjuntaron en el correo de confirmación y me ponía que contactarían conmigo a través de otro correo para c...
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- 117 Views
- 0 replies
- 0 likes
- 117 Views
- 0 replies
- 0 likes
Charged twice this month
Hello, I've been single premium since june 2016. This month I've been charged twice. What can I do? I've already checked the related FAQ with no solutions. I would be okay if they take the payment for 2 months.
- Hello, I've been single premium since june 2016. This month I've been charged twice. What can I do? I've already checked the related FAQ with no solutions. I would be okay if they take the payment fo...
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- Community Legend
- 152 Views
- 1 replies
- 0 likes
- 152 Views
- 1 replies
- 0 likes
I've paid for premium but i am still on free
Help! I've paid for premium twice and got the emails for both the reciepts. I had logged in and logged out of my account so many times, and reinstalled the app, but still my subscription did not change.
- Help! I've paid for premium twice and got the emails for both the reciepts. I had logged in and logged out of my account so many times, and reinstalled the app, but still my subscription did not chan...
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- Newbie
- 153 Views
- 2 replies
- 0 likes
- 153 Views
- 2 replies
- 0 likes
Can't upgrade my account
I'm trying to subscribe Spotify Premium and after filling all my personal information, including my credit card information, the website returns to the first page and asks me to fill the information again. The same thing happens when I try to subscri...
- I'm trying to subscribe Spotify Premium and after filling all my personal information, including my credit card information, the website returns to the first page and asks me to fill the information ...
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- Spotify Star
- 295 Views
- 5 replies
- 0 likes
- 295 Views
- 5 replies
- 0 likes
algun problema con el correo electronico
Me suscribi a spotify universitario, pero en los datos que pide puse otro correo electronico del que tengo como cuenta en spotify y aun no me llega la confirmacion de la suscripcion, abra algun problema por ese hecho??
- Me suscribi a spotify universitario, pero en los datos que pide puse otro correo electronico del que tengo como cuenta en spotify y aun no me llega la confirmacion de la suscripcion, abra algun probl...
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- Casual Listener
- 180 Views
- 1 replies
- 0 likes
- 180 Views
- 1 replies
- 0 likes
Solved!! MÉTODO DE PAGO
Intento cambiar el método de pago utilizando una tarjeta diferente para hacer el cobro de la suscripción, pero no acepta el método de pago (es una tarjeta de crédito con fondos disponibles), asi como intento agregar cuenta PayPal y esta segunda opció...
- Intento cambiar el método de pago utilizando una tarjeta diferente para hacer el cobro de la suscripción, pero no acepta el método de pago (es una tarjeta de crédito con fondos disponibles), asi como...
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- Community Legend
- 544 Views
- 3 replies
- 0 likes
- 544 Views
- 3 replies
- 0 likes
Removed topic
Thank you to the person who told me that I should change my topic. I didn't scroll down further on the forums, my mistake...!
- Thank you to the person who told me that I should change my topic. I didn't scroll down further on the forums, my mistake...!
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- Community Legend
- 161 Views
- 1 replies
- 0 likes
- 161 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Subscription..
I have a premium subscription that won't let me log in. I'm in NZ, and no longer in Canada where the account originates. Everything was fine until the other day. Now i keep getting a pop up telling me that if I'm abroad, I have to register at Spotify...
- I have a premium subscription that won't let me log in. I'm in NZ, and no longer in Canada where the account originates. Everything was fine until the other day. Now i keep getting a pop up telling m...
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- Casual Listener
- 392 Views
- 2 replies
- 0 likes
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AndroidSubscription
- 392 Views
- 2 replies
- 0 likes
SPOTIFY FAMILIAR COM PROBLEMA DE ENDEREÇO
Sou responsável pela assinatura, minha familia é dependente de mim. Do nada o app deles ficou offline, tentamos atualizar com a senha gerada, mas diz que dá incompatibilidade de endereço. No facebook meu endereço está o mesmo deles e a minha conta é ...
- Sou responsável pela assinatura, minha familia é dependente de mim. Do nada o app deles ficou offline, tentamos atualizar com a senha gerada, mas diz que dá incompatibilidade de endereço. No facebook...
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- 194 Views
- 0 replies
- 0 likes
- 194 Views
- 0 replies
- 0 likes
Playlist Actualizables
Hola, tengo una duda sería, ahora mismo estaba borrando cosas para conseguir algo de espacio y así poder descargar mis playlists favoritas en mi Smartphone, sin embargo cuando llego a las playlist que crea Spotify (las cuales se actualizan con música...
- Hola, tengo una duda sería, ahora mismo estaba borrando cosas para conseguir algo de espacio y así poder descargar mis playlists favoritas en mi Smartphone, sin embargo cuando llego a las playlist qu...
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- Community Legend
- 3826 Views
- 1 replies
- 0 likes
- 3826 Views
- 1 replies
- 0 likes
Charged for couple of times but still have free account,not premium
Hello,İ charged for five times but still have a free account. İ dont know how can i get the money for 4 monts and have premium, premium is still not working
- Hello, İ charged for five times but still have a free account. İ dont know how can i get the money for 4 monts and have premium, premium is still not working
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- Community Legend
- 237 Views
- 6 replies
- 0 likes
- 237 Views
- 6 replies
- 0 likes
My premium access got deleted but im in a family account
For some reason I am part of a family deal, but my access to the premium got deleted but I checked with my brother who is also part of the account and his is fine. I am wondering what could have happened to cause this besides someone getting rid of m...
- For some reason I am part of a family deal, but my access to the premium got deleted but I checked with my brother who is also part of the account and his is fine. I am wondering what could have happ...
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- 106 Views
- 0 replies
- 0 likes
- 106 Views
- 0 replies
- 0 likes
Solved!! Double payment within a month
Hi,I have an issue with my premium account. My debit card has been charged 2 times within a month. Why did this happen? I need to solve it fast as I need the money for sth else. Thanks
- Hi, I have an issue with my premium account. My debit card has been charged 2 times within a month. Why did this happen? I need to solve it fast as I need the money for sth else. Thanks
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- Community Legend
- 1422 Views
- 6 replies
- 0 likes
- 1422 Views
- 6 replies
- 0 likes
Pagos dobles consecutivos
HolaEn marzo y abril me cobraron dos veces mi plan premium. Consulte la guía y aparece que puede pasar pero al mes siguiente se descuenta...pero en mi caso me siguen cobrando dos veces con cargo a mi tarjeta.Como puedo frenar estos pagos duplicados?G...
- Hola En marzo y abril me cobraron dos veces mi plan premium. Consulte la guía y aparece que puede pasar pero al mes siguiente se descuenta...pero en mi caso me siguen cobrando dos veces con cargo a ...
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- Newbie
- 229 Views
- 1 replies
- 1 likes
- 229 Views
- 1 replies
- 1 likes
Solved!! Problem with student discount
Hi i am Christian and i am from Poland. I have a problem, I wanted to buy a spotify premium with a student discount, but my school was not on the list (I go to high school, not to college), but Spotify took me money from a bank account of zł 9.99. Pl...
- Hi i am Christian and i am from Poland. I have a problem, I wanted to buy a spotify premium with a student discount, but my school was not on the list (I go to high school, not to college), but S...
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- Regular
- 642 Views
- 6 replies
- 0 likes
- 642 Views
- 6 replies
- 0 likes
Problemas com pagamento
Spotify pede para atualizar dados da conta para realizar o pagamento da conta premium familiar mas toda vez que atualizo ocorre um erro.
- Spotify pede para atualizar dados da conta para realizar o pagamento da conta premium familiar mas toda vez que atualizo ocorre um erro.
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- 119 Views
- 0 replies
- 0 likes
- 119 Views
- 0 replies
- 0 likes
I PAY BUT HAVE A FREE ACCOUNT
Hi,I have a issue with my account. 3 months ago I had a premium account but I decicded to leave spotify. Despite this spotify every month take money from my card. I didn't have any other account. How I can risolve this problem?
- Hi, I have a issue with my account. 3 months ago I had a premium account but I decicded to leave spotify. Despite this spotify every month take money from my card. I didn't have any other account. H...
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- Community Legend
- 521 Views
- 1 replies
- 0 likes
- 521 Views
- 1 replies
- 0 likes
can't access account page to cancel subscription
I need to cancel my spotify subscription in a few hours time but I can't access my account page to cancel it. I've tried clearing cookies and website data and tried accessing it with both safari and google chrome. Please help
- I need to cancel my spotify subscription in a few hours time but I can't access my account page to cancel it. I've tried clearing cookies and website data and tried accessing it with both safari and ...
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- Community Legend
- 477 Views
- 3 replies
- 0 likes
- 477 Views
- 3 replies
- 0 likes
PROBLEMA DE COBRO SPOTIFY FAMILIAR
Buenas estimados,El dia de hoy me indicaron en la app que debia realizar el pago de mi cuenta de spotify , procedi con el pago sin embargo la cuenta actual tenia plan familiar y cuando me cobraron solo procedio como si fuera cuenta premium normal .Ah...
- Buenas estimados, El dia de hoy me indicaron en la app que debia realizar el pago de mi cuenta de spotify , procedi con el pago sin embargo la cuenta actual tenia plan familiar y cuando me cobraron ...
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- 161 Views
- 0 replies
- 0 likes
- 161 Views
- 0 replies
- 0 likes
Coloquei os dados do cartão e apertei comprar mas não foi
Boa tarde!Tenho a conta free e quero fazer um Upgrade para a conta de estudante.Preenchi todos os campos da tela de cadastro e depois TODOS os campos dos dados do cartão.Quando apertei em comprar, retornou para a tela dos dados do cartão, sem nenhuma...
- Boa tarde! Tenho a conta free e quero fazer um Upgrade para a conta de estudante. Preenchi todos os campos da tela de cadastro e depois TODOS os campos dos dados do cartão. Quando apertei em compr...
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- 125 Views
- 0 replies
- 0 likes
- 125 Views
- 0 replies
- 0 likes