Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

What's this mess ? Careful, Spotify cheat on you !!!!

What's this mess ? Careful, Spotify cheat on you !!!!

I am new on Spotify, and I feel cheated. I am in Europe and I am paying monthly a service for which there's no custome care. Amazing. 

 

So anyway, how comes everything was working perfectly and since I have PAID yesterday for the Premium I cannot login on each and every devices of mine and when I can, there's no Premium option ?

 

If everything is not in order withing 24h, cancel the whole process AND GIVE ME MY MONEY BACK !!!

Reply
1 Reply

Hi @Amon1234567, welcome to the Spotify Community!

 

I'm sorry for this. According to what you said, it looks like you have more than one Spotify account.

 

Please follow this guide to finding any other accounts you might have subscribed to Premium and let me know if this helps.

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts